Sales / Operations Manager

Hiring: Sales / Operations Manager
Location: Hamilton, ON
Work Arrangement: Onsite

Position Overview

We are looking for a motivated and results-driven Sales / Operations Manager to develop new business opportunities, manage customer relationships, and drive sales of recycled plastic materials. The ideal candidate will have strong sales and business development skills, excellent communication abilities, and preferably experience in the waste management, recycling, or service industry.

Key Responsibilities

• Identify potential leads, manage prospects, and sell recycled plastic materials to new and existing customers to increase recyclable material volumes and achieve revenue targets.
  
• Develop and implement sales and marketing strategies to support business growth and overall recycling objectives.
  
• Generate and share additional sales leads with appropriate sales representatives to maximize revenue opportunities.
  
• Build and maintain long-term relationships with prospective and existing customers.
  
• Monitor commodity market conditions, industry developments, and competitor activities to identify changing customer needs and business opportunities.
  
• Prepare and deliver sales presentations, negotiate pricing, and develop sales contracts, including price quotes, credit terms, and service agreements.
  
• Promote the company's services and pricing structures while identifying opportunities to expand business with existing commercial, industrial, and recycling clients.
  
• Conduct regular sales reviews and report on weekly sales activities, customer outreach, and prospective business opportunities.
  
• Maintain accurate records of prospective customers, sales activities, and client information.
  
• Stay updated on applicable environmental laws and regulations related to recyclable materials and participate in relevant company training sessions.
  
• Represent the company at industry events, trade shows, and networking activities to strengthen business relationships and market visibility.
  
• Prepare and maintain Customer Service Agreements (CSAs), CRM records, and other required reports accurately and on time.
  
• Respond promptly to customer inquiries and provide excellent customer service.
  
• Perform other related duties as required.
  

Required Qualifications & Skills

• Minimum 2 years of direct sales experience.
  
• Previous experience in the waste management, recycling, or service industry is preferred.
  
• Knowledge of different recycling commodities is an asset.
  
• Strong communication, negotiation, presentation, and interpersonal skills.
  
• Excellent relationship-building and customer engagement abilities.
  
• Strong time management, organizational, and problem-solving skills.
  
• Self-motivated, results-oriented, and driven to achieve sales targets.
  
• Ability to identify business opportunities and develop effective sales strategies.
  
• Professional, confident, energetic, and persuasive personality.
  
• Strong written and verbal communication skills.
  
• Ability to maintain confidentiality and demonstrate a high level of professionalism.
  
• Bachelor's Degree is highly desirable.
  

Minimum Requirements

• High School Diploma or GED.
  
• At least 1 year of experience in a customer-facing sales role.
  
• Valid driver's license.
  

Interested candidates can send their resumes to itjobs@i8is.com or contact me directly.