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Coordonnateur(trice), opérations et services événementiels
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 1 day ago
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iA Financial Group (Industrial Alliance)
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iA Financial Group (Industrial Alliance)
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- Full-time
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Conseiller(ère) en sécurité financière
iA Financial Group (Industrial Alliance)
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Added 1 day ago
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Conseiller/conseillère en sécurité financière
iA Financial Group (Industrial Alliance)
Brossard, QC
- Full-time
Added 1 day ago
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Conseiller en sécurité financière
iA Financial Group (Industrial Alliance)
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Added 1 day ago
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Conseiller(ère) en sécurité financière
iA Financial Group (Industrial Alliance)
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- Full-time
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iA Financial Group (Industrial Alliance)
Quebec, QC
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iA Financial Group (Industrial Alliance)
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iA Financial Group (Industrial Alliance)
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- Full-time
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iA Financial Group (Industrial Alliance)
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iA Financial Group (Industrial Alliance)
Quebec, QC
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iA Financial Group (Industrial Alliance)
Quebec, QC
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Administrator, Advantage +
iA Financial Group (Industrial Alliance)
Toronto, ON
- Full-time
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iA Financial Group (Industrial Alliance)
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iA Financial Group (Industrial Alliance)
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iA Financial Group (Industrial Alliance)
Quebec, QC
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iA Financial Group (Industrial Alliance)
Vancouver, BC
- Full-time
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iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
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Financial Performance Advisor – 12-Month Temporary Position
iA Financial Group (Industrial Alliance)
Quebec, QC
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Added 3 days ago
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Assistant Branch Manager
iA Financial Group (Industrial Alliance)
Toronto, ON
- Full-time
Added 4 days ago
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Conseiller(ère) en performance financière - Poste temporaire 12 mois
iA Financial Group (Industrial Alliance)
Quebec, QC
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iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 4 days ago
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Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group (Industrial Alliance)
Vancouver, BC
- Full-time
Added 4 days ago
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Legal Counsel
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time

iA Financial Group (Industrial Alliance)

Administrator, Advantage +

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Description

Build the future with us

Are you passionate about group, savings and retirement sector and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As an administrator, you will play a key role in processing our client’s requests and transactions.

This position offers a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

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What You’ll Accomplish With Us

As an administrator, Group Savings and retirement (Advantage +), you’ll be at the core of our mission. Your main responsibilities will include:

Process client requests using the established systems and tools
Communicate verbally and in writing with our clients and partners, providing high-quality customer service (requests and follow-ups)
Analyze straightforward requests and seek assistance from a specialist when required
Meet financial deadlines and comply with applicable policies, rules, and regulations
Prepare various reports and tax slips for clients and authorities, and perform accounting entries
Perform peer-review nonfinancial transactions for accuracy

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What Could Accelerate Your Success In This Role

We’re looking for someone who:

Is known for attention to detail
Is recognized for their good knowledge of the Office suite
Stands out for strong communication skills and a good adaptability
Demonstrates excellent team spirit
Demonstrates a client-first mindset and strong customer service skills
Has knowledge of group savings and retirement products
Has intermediate knowledge of English, as the role involves analyzing complex files, reading and writing notes and documentation in English and communicating with unilingual English-speaking clients via email on a daily basis.

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Why you’ll love working with us

A work environment where learning and development merge with a collective pursuit of excellence;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

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Apply now and get ahead of your career, where your talent really belongs!

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Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

______________________________________________________________________________

The typical hiring range for this position is between $47 544 and $68 329 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

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More about this job

Responsibilities

Process client requests and transactions using established systems, provide customer service to clients and partners, and analyze straightforward requests while escalating complex matters to specialists. Meet financial deadlines and compliance requirements, prepare reports and tax slips, make accounting entries, and review nonfinancial transactions for accuracy.

Requirements

The role calls for strong attention to detail, knowledge of the Office suite, effective communication, adaptability, teamwork, and a client-first approach. Knowledge of group savings and retirement products and intermediate English proficiency are also sought; English is used for complex files, documentation, and daily communication with English-speaking clients.

Skills

Attention to Detail
Microsoft Office Suite
Verbal Communication
Written Communication
Adaptability
Teamwork
Customer Service
Group Savings Products
Retirement Products
Transaction Processing
Financial Deadline Management
Regulatory Compliance
Report Preparation
Accounting Entries
Peer Review

Benefits

Flexible Group Insurance
Competitive Pension Plan
Stock Purchase Plan
Vacation
Wellness and Personal Development Days
Telemedicine
Employee and Family Assistance Program
Ergonomic Furniture Program
Performance Bonus
Discounts on Company Products

Visa sponsorship

Not detected in the job text

Keywords

Group Savings
Retirement
Advantage+
Client Requests
Transaction Processing
Customer Service
Client Communication
Microsoft Office Suite
Financial Deadlines
Policies
Rules and Regulations
Reports
Tax Slips
Accounting Entries
Nonfinancial Transactions
Peer Review
English Documentation
Financial Services

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