Administrator, Advantage +
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Build the future with us
Are you passionate about group, savings and retirement sector and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As an administrator, you will play a key role in processing our client’s requests and transactions.
This position offers a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
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What You’ll Accomplish With Us
As an administrator, Group Savings and retirement (Advantage +), you’ll be at the core of our mission. Your main responsibilities will include:
- Process client requests using the established systems and tools
- Communicate verbally and in writing with our clients and partners, providing high-quality customer service (requests and follow-ups)
- Analyze straightforward requests and seek assistance from a specialist when required
- Meet financial deadlines and comply with applicable policies, rules, and regulations
- Prepare various reports and tax slips for clients and authorities, and perform accounting entries
- Perform peer-review nonfinancial transactions for accuracy
What Could Accelerate Your Success In This Role
We’re looking for someone who:
- Is known for attention to detail
- Is recognized for their good knowledge of the Office suite
- Stands out for strong communication skills and a good adaptability
- Demonstrates excellent team spirit
- Demonstrates a client-first mindset and strong customer service skills
- Has knowledge of group savings and retirement products
- Has intermediate knowledge of English, as the role involves analyzing complex files, reading and writing notes and documentation in English and communicating with unilingual English-speaking clients via email on a daily basis.
Why you’ll love working with us
- A work environment where learning and development merge with a collective pursuit of excellence;
- A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
- The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
- Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
Apply now and get ahead of your career, where your talent really belongs!
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Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
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The typical hiring range for this position is between $47 544 and $68 329 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.
More about this job
Responsibilities
Process client requests and transactions using established systems, provide customer service to clients and partners, and analyze straightforward requests while escalating complex matters to specialists. Meet financial deadlines and compliance requirements, prepare reports and tax slips, make accounting entries, and review nonfinancial transactions for accuracy.
Requirements
The role calls for strong attention to detail, knowledge of the Office suite, effective communication, adaptability, teamwork, and a client-first approach. Knowledge of group savings and retirement products and intermediate English proficiency are also sought; English is used for complex files, documentation, and daily communication with English-speaking clients.
Skills
- Attention to Detail
- Microsoft Office Suite
- Verbal Communication
- Written Communication
- Adaptability
- Teamwork
- Customer Service
- Group Savings Products
- Retirement Products
- Transaction Processing
- Financial Deadline Management
- Regulatory Compliance
- Report Preparation
- Accounting Entries
- Peer Review
Benefits
- Flexible Group Insurance
- Competitive Pension Plan
- Stock Purchase Plan
- Vacation
- Wellness and Personal Development Days
- Telemedicine
- Employee and Family Assistance Program
- Ergonomic Furniture Program
- Performance Bonus
- Discounts on Company Products
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Finance & Accounting
- Customer Service & Support
Keywords
- Group Savings
- Retirement
- Advantage+
- Client Requests
- Transaction Processing
- Customer Service
- Client Communication
- Microsoft Office Suite
- Financial Deadlines
- Policies
- Rules and Regulations
- Reports
- Tax Slips
- Accounting Entries
- Nonfinancial Transactions
- Peer Review
- English Documentation
- Financial Services