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Added 1 day ago
Partnerships Manager
Elect Capital
Toronto, ON
Full-time
Manage a portfolio of broker and partner relationships, acting as the day-to-day point of contact for queries and escalations within your remit
Partnerships Manager
Elect Capital
Toronto, ON
Manage a portfolio of broker and partner relationships, acting as the day-to-day point of contact for queries and escalations within your remit
Added 11 hours ago
Sr Channel Sales Manager- Broker, Consultant and VAR
ADP
Mississauga, ON
Full-time
Title: Sr Channel Sales Manager- Broker, Consultant and VAR
Sr Channel Sales Manager- Broker, Consultant and VAR
ADP
Mississauga, ON
$156,310 to $206,310 CAD / year
Full-time
Title: Sr Channel Sales Manager- Broker, Consultant and VAR
Senior Regional Manager, Broker Services
TD
Toronto, ON
Full-time
…growing contributors to the Mortgage Acquisition business is the Broker Channel. The Broker Channel is an exciting and growing RESL distribution group that offers a range of mortgage…
Partnerships Manager, XPRIZE Canada Hub
University of Calgary
Calgary, AB
Full-time
The XPRIZE Canada Hub under the President's Office invites applications for a Partnerships Manager, XPRIZE Canada Hub. This Full-time Fixed Term position is for approximately 24…
Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group
Vancouver, BC · Toronto, ON
Full-time
Reporting to the Manager, Special Risk Underwriting and Client Service, you will provide proactive relationship, portfolio, and business development support to clients, brokers, third-party…
Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group (Industrial Alliance)
Vancouver, BC
Full-time
Reporting to the Manager, Special Risk Underwriting and Client Service, you will provide proactive relationship, portfolio, and business development support to clients, brokers, third-party…
Manager, Broker Education
SGI
Calgary, AB · Edmonton, AB · Winnipeg, MB · Toronto, ON · Estevan, SK · Kindersley, SK · Lloydminster, SK · Meadow Lake, SK · Moose Jaw, SK · North Battleford, SK · Prince Albert, SK · Regina, SK · Saskatoon, SK · Swift Current, SK · Tisdale, SK · Weyburn, SK · Yorkton, SK
Full-time
…design, delivery, evaluation, maintenance, and oversight of broker education across SGI CANADA. In this role you will work collaboratively with regional representation and partners to…
Experience Centre Manager
My Insurance Broker
Thornhill, ON
Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships…
Junior Commercial Lines Account Manager
My Insurance Broker
Thornhill, ON
Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships…
Added 14 hours ago
Brand Business Manager
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Toronto, ON
Full-time
Established in 1990, Marsham is the premier Canadian Natural Products broker. We service all classes of trade and distribution, representing traditional grocery and non-grocery CPGs…
Account Manager (Full-time)
Red River Mutual
Winnipeg, MB
Full-time
As an Account Manager, you'll be the face of Red River Mutual within an assigned broker portfolio, building trusted partnerships, championing the broker experience, and driving profitable…
Relationship Manager
Meridian OneCap Credit Corp.
Burnaby, BC · Toronto, ON · Montreal, QC
Full-time
Solicits new Vendor opportunities and works with Senior Manager, Relationship Manager Team to develop new Vendor Partnerships.
Business Development Manager (Mortgage Lending)
Wealthy Group of Companies LLC
Montreal, QC
$80,000 to $90,000 CAD / year
Full-time
We are seeking an experienced Business Development Manager with a minimum of 10 years of relevant experience within the mortgage lending and financial services industry. The ideal candidate…
Surety and Commercial Account Manager
BMS Group
Ottawa, ON
Full-time
The Commercial Account Manager will be responsible to deliver the strategic vision of the brokerage through the implementation and management of sound operational practices and giving…
Team Lead – Personal Lines
Impact Recruitment
Markham, ON
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This role would be particularly well suited to a Senior Personal Lines Broker, Personal Lines Team Lead, Personal Lines Manager, or experienced Account Manager who is ready to take on…
Commercial Unit Manager - Fleet
Aviva Canada
Edmonton, AB
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Our Commercial Lines Managers are passionate about delivering customer‑focused solutions, cultivating sustainable broker partnerships, and investing deeply in the development of their…
Commercial Unit Manager - Fleet
Aviva
Edmonton, AB
Our Commercial Lines Managers are passionate about delivering customer‑focused solutions, cultivating sustainable broker partnerships, and investing deeply in the development of their…
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Experience in financial services, mortgage lending, lending operations, servicing, broker channels, third party partnerships, or regulated technology environments is preferred.
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First National Financial LP
Toronto, ON · East York, ON
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Experience in financial services, mortgage lending, lending operations, servicing, broker channels, third party partnerships, or regulated technology environments is preferred.
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First National Financial LP
Toronto, ON · East York, ON
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Experience in financial services, mortgage lending, lending operations, servicing, broker channels, third party partnerships, or regulated technology environments is preferred.
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Experience in financial services, mortgage lending, lending operations, servicing, broker channels, third party partnerships, or regulated technology environments is preferred.
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Toronto, ON · East York, ON
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Experience in financial services, mortgage lending, lending operations, servicing, broker channels, third party partnerships, or regulated technology environments is preferred.
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iA Financial Group (Industrial Alliance)

Client Relationship Manager, Partnerships & Affinity Markets – Special Markets

Vancouver, BC, Canada

Job type: Full-time
Apply by: Sep 25, 2026

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

Manage end-to-end relationships with clients, brokers, and partners to support growth, retention, and profitability within Special Markets. Coordinate between external stakeholders and internal teams to deliver high-quality service and execute strategic business initiatives.

Requirements

Requires 5+ years of experience in group benefits, special risk insurance, or financial services with a post-secondary degree in business or a related field. Strong analytical skills and proficiency in English are required, while French and professional designations like LOMA or CEBS are assets.

Experience

5 to 10 years

Education

bachelor degree

Working hours

40 hours per week

Work arrangement

Hybrid

Skills

Relationship Management
Business Development
Account Management
Stakeholder Management
Portfolio Performance Monitoring
Market Intelligence Analysis
Negotiation
Strategic Planning
Client Experience Optimization
Cross-functional Collaboration
Financial Analysis
Communication Skills

Benefits

Employee share purchase plan
Vacation program
Wellness days
Personal development days
Telemedicine services
Employee and Family Assistance Program (EFAP)
Ergonomic furniture program
Performance bonus
Discounts on iA products

Minimum pay

$58,422

Maximum pay

$108,422

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Special Risk Insurance
Affinity Markets
Partnerships
LOMA
CEBS
Financial Services
Portfolio Management
Business Acumen
Market Intelligence
Retention
Profitability
Underwriting
Actuarial

Original job description

Description

Build the future with us

Are you driven by building meaningful business relationships and creating value for clients and partners? As a Client Relationship Manager, Partnerships & Affinity Markets – Special Markets, you will support the national growth, retention, profitability, and relationship management objectives of the Partnerships and Affinity lines of business within iA Special Markets.

Reporting to the Manager, Special Risk Underwriting and Client Service, you will provide proactive relationship, portfolio, and business development support to clients, brokers, third-party administrators, third-party payors, partners, and internal stakeholders. In this role, you will help deliver a high-quality client experience while contributing to strategic initiatives that support sustainable growth and long-term partnerships.

This position offers an opportunity to showcase your business acumen, relationship management expertise, and collaborative approach within a trusted organization that values innovation, development, and client focus.

What You’ll Accomplish With Us

Support the end-to-end experience for Partnerships and Affinity clients, brokers, partners, third-party administrators, and third-party payors across renewals, new business, implementations, marketing activities, and ongoing relationship management.
Build and maintain proactive relationships with clients, partners, brokers, and key stakeholders through regular communication, issue resolution, follow-up activities, and coordinated service delivery.
Act as a central point of coordination between external stakeholders and internal teams, ensuring requests, priorities, and service commitments are addressed efficiently and aligned with business objectives.
Support client, partner, broker, and market-facing meetings by preparing presentations, reports, business updates, background materials, follow-ups, and action plans.
Contribute to business development, growth, retention, and client acquisition initiatives while helping identify opportunities to strengthen existing relationships and expand portfolios.
Collaborate with cross-functional teams including Regional Offices, Marketing, Underwriting, Actuarial, Finance, Claims, Compliance, Administration, and Client Service to support growth initiatives and client needs.
Monitor portfolio performance indicators including growth, retention, profitability, persistency, client satisfaction, and service metrics, while supporting reporting and business reviews.
Gather and analyze market intelligence, competitive information, client insights, and operational data to support strategic planning, renewals, business decisions, and continuous improvement initiatives.

What Could Accelerate Your Success In This Role

We're looking for someone who:

Has 5+ years of experience in group benefits, special risk insurance, affinity markets, partnerships, client relationship management, financial services, or a related field.
Has experience supporting client, broker, partner, or market-facing relationships, with exposure to sales, marketing, business development, or account management considered an asset.
Holds a post-secondary education in business, marketing, finance, or a related discipline. LOMA, CEBS, or a related designation is considered an asset.
Demonstrates strong relationship-building, communication, negotiation, and stakeholder management skills, with the ability to influence and collaborate effectively across diverse groups.
Possesses strong business acumen and analytical capabilities, with the ability to interpret data, identify opportunities, and support growth, profitability, and client experience objectives.
Is highly organized and able to manage multiple priorities, projects, stakeholders, and deadlines in a fast-paced environment.
Demonstrates integrity, accountability, professionalism, sound judgment, and a commitment to delivering exceptional client and partner experiences.
Has advanced written and verbal proficiency in English. French is considered an asset.

Why you’ll love working with us

A work environment where learning and development merge with a collective pursuit of excellence;
AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Competitive Benefits

Flexible group insurance plans
Competitive retirement savings plan
Employee share purchase plan
Vacation program, wellness days, and personal development days
Telemedicine services
Employee and Family Assistance Program (EFAP)
Ergonomic furniture program
Performance bonus
Discounts on iA products
And much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply. Your place might be with us, and we want to get to know you!

The typical hiring range for this position is between 58 422$ and 108 422$ CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

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