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Inside Sales Specialist

  • Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Description

Inside Sales Specialist

Build the future with us

Are you driven by sales support and relationship management and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future?

As a Inside Sales Specialist, you will play a key role in supporting Sales Directors, associates, and MGA advisors by streamlining administrative and sales processes, facilitating communication, and helping drive business development initiatives.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

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What you’ll accomplish with us

As a Inside Sales Specialist, you’ll be at the core of our mission. Here are the main responsibilities:

  • Acting as the primary point of contact for administrative and sales support requests from advisors, Sales Directors, and internal team members.
  • Processing or directing requests efficiently while ensuring timely follow-up and resolution.
  • Collaborating with internal stakeholders to coordinate responses and provide a seamless advisor experience.
  • Communicating important business updates, sales initiatives, and announcements to advisors, Business Development Managers (BDMs), and MGA partners.
  • Managing and maintaining the inventory of sales concepts, presentations, and supporting sales materials.
  • Distributing sales concepts and presentations to advisors as needed.
  • Conducting follow-up activities related to sales campaigns, business initiatives, and major communications.
  • Proactively reaching out to newly contracted advisors to introduce available sales support services and resources.
  • Tracking sales activities and outcomes, providing visibility and insights to the sales team.
  • Producing customized advisor and sales contact lists to support business development activities.
  • Maintaining advisor segmentation information and ensuring internal documentation remains accurate and up to date.
  • Leveraging internal tools and digital platforms to support advisor engagement, activity tracking, and case management.

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What could accelerate your success in this role

We’re looking for someone who:

  • Is recognized for outstanding customer service and relationship-building skills.
  • Excels at managing multiple priorities and adapting to changing business needs in a deadline-driven environment.
  • Demonstrates strong organizational skills, accuracy, and attention to detail.
  • Communicates effectively and collaborates well with internal teams, advisors, and business partners.
  • Is highly proficient with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
  • Possesses knowledge of digital communication and marketing platforms such as Constant Contact or similar tools.
  • Has completed post-secondary studies in administration, finance, or a related field.
  • Brings previous experience in the insurance industry, which would be considered a strong asset
  • Advanced level of English proficiency required, as the role involves to communicate, provide sales support, share business updates and sales materials, and collaborate with advisors, MGA partners, and internal stakeholders on a regular basis..

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Why you’ll love working with us

A work environment where learning and development merge with a collective pursuit of excellence;

AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth;

A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

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Competitive Benefits

Flexible group insurance plans

Competitive retirement savings plan

Employee share purchase plan

Vacation program, wellness days, and personal development days

Telemedicine services

Employee and Family Assistance Program (EFAP)

Ergonomic furniture program

Performance bonus

Discounts on iA products

And much more!

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Apply now and get ahead of your career, where your talent really belongs!

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Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply. Your place might be with us, and we want to get to know you!

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The typical hiring range for this position is between $47 544 and $79 585 CAD; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role.
More about this job

Responsibilities

Provide administrative and sales support to advisors, Sales Directors, and internal teams by handling requests, coordinating responses, and communicating business updates. Maintain sales materials and advisor information, support campaigns and business development, and track sales activities using internal tools and digital platforms.

Requirements

The role calls for strong customer service, relationship-building, organizational, communication, and collaboration skills, along with proficiency in Microsoft Office and familiarity with digital communication or marketing platforms. Post-secondary studies in administration, finance, or a related field are requested; insurance industry experience is an asset, and advanced English proficiency is required.

Skills

  • Customer Service
  • Relationship Building
  • Sales Support
  • Administrative Support
  • Communication
  • Collaboration
  • Organization
  • Attention to Detail
  • Multitasking
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Teams
  • Digital Marketing Platforms

Benefits

  • Employee Share Purchase Plan
  • Vacation Program
  • Wellness Days
  • Personal Development Days
  • Telemedicine Services
  • Employee and Family Assistance Program
  • Ergonomic Furniture Program
  • Performance Bonus
  • Discounts on Company Products

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Customer Service & Support
  • Administrative
  • Finance & Accounting
  • Marketing

Keywords

  • Inside Sales
  • Sales Support
  • Relationship Management
  • Administrative Support
  • Business Development
  • Advisor Support
  • Sales Directors
  • Business Development Managers
  • MGA Partners
  • Sales Campaigns
  • Sales Materials
  • Sales Presentations
  • Advisor Segmentation
  • Activity Tracking
  • Case Management
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Teams
  • Constant Contact
  • Digital Communication
  • Digital Marketing
  • Insurance
  • Financial Services

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