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Added 9 hours ago
IF
Technicien(ne) aux transactions
iA Financial Group (Industrial Alliance)
Quebec, QC
- Temporary
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Gestionnaire, relations clients, partenariats et marchés d’affinité – Marchés spéciaux
iA Financial Group (Industrial Alliance)
Vancouver, BC
- Full-time
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iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 1 day ago
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Financial Performance Advisor – 12-Month Temporary Position
iA Financial Group (Industrial Alliance)
Quebec, QC
- Temporary
Added 1 day ago
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Assistant Branch Manager
iA Financial Group (Industrial Alliance)
Toronto, ON
- Full-time
Added 1 day ago
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Conseiller(ère) en performance financière - Poste temporaire 12 mois
iA Financial Group (Industrial Alliance)
Quebec, QC
- Temporary
Added 1 day ago
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iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 1 day ago
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Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group (Industrial Alliance)
Vancouver, BC
- Full-time
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Legal Counsel
iA Financial Group (Industrial Alliance)
Quebec, QC
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Conseiller(ère) en sécurité financière
iA Financial Group (Industrial Alliance)
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Added 1 day ago
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Conseiller(ère) en sécurité financière
iA Financial Group (Industrial Alliance)
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Added 1 day ago
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Conseiller en sécurité financière
iA Financial Group (Industrial Alliance)
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Added 1 day ago
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Planificateur(trice) financier(ère)
iA Financial Group (Industrial Alliance)
Toronto, ON
- Full-time
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Développeur(euse) Full Stack
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 2 days ago
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Lead Full Stack Developer
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 2 days ago
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Student - Branch Coordinator
iA Financial Group (Industrial Alliance)
Quebec, QC
- $23.5 to $28.75 CAD / hour
- Internship
Added 2 days ago
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Inside sales specialist
iA Financial Group (Industrial Alliance)
Toronto, ON
- Temporary
Added 2 days ago
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Inside Sales Specialist
iA Financial Group (Industrial Alliance)
Toronto, ON
- Full-time
Added 2 days ago
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iA Financial Group (Industrial Alliance)
Montreal, QC
- Full-time
Added 2 days ago
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Senior Project Manager, Security
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 2 days ago
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Directeur(trice) relations à la clientèle
iA Financial Group (Industrial Alliance)
Montreal, QC
- Full-time
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iA Financial Group (Industrial Alliance)
Quebec, QC
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Added 2 days ago
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Chargé(e) de projet principal(e) sécurité
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 2 days ago
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Directeur(trice), Stratégie en matière d’invalidité, Services spécialisés et Excellence
iA Financial Group (Industrial Alliance)
Montreal, QC
- Full-time
Added 2 days ago
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Directeur(trice) opérationnel(le), Gestion de l'invalidité
iA Financial Group (Industrial Alliance)
Montreal, QC
- Full-time

iA Financial Group (Industrial Alliance)

Student - Branch Coordinator

Quebec, QC, Canada

$23.5 to $28.75 CAD / hour · Internship

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Job details

Pay: $23.5 to $28.75 CAD / hour
Job type: Internship
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Description

Student or internship position / Full time

Build the future with us

Are you passionate about business, finance or accounting? Do you want to contribute to the purpose of a company that aims to ensure its clients feel confident and secure about their future? As a Student - Branch Coordinator, you will play a key role in supporting client service excellence while developing valuable skills in operations, administration, and process improvement.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You Will Accomplish With Us

As a Student - Branch Coordinator, you will be at the core of our mission. Here are the main responsibilities:

Process and organize confidential client documentation related to non-financial account updates and account redemptions while ensuring accuracy and compliance;
Analyze and resolve complex situations using sound judgment and escalation channels when required;
Communicate effectively with clients and team members through various channels, including telephone, email, and collaboration platforms;
Support advisors and associates on projects by leveraging tools such as Microsoft Teams and SharePoint;
Maintain client databases and generate Assets Under Administration (AUA) reports using Microsoft Excel while ensuring data integrity and accessibility;
Contribute to operational efficiency by leveraging Robotic Process Automation (RPA) tools and macros to automate repetitive tasks;
Provide informed support by maintaining knowledge of financial products, including RRSPs, TFSAs, mutual funds, and GICs;
Participate in continuous improvement initiatives by documenting processes, identifying optimization opportunities, and supporting the onboarding and training of new team members.

What Could Accelerate Your Success In This Role

We are looking for someone who:

Is currently enrolled in an undergraduate or graduate program in business, finance, accounting, or a related field;
Is recognized for their time management skills, with the ability to manage multiple priorities simultaneously;
Stands out for their excellent verbal and written communication skills;
Demonstrates strong organizational skills;
Has strong analytical and problem-solving abilities;
Is familiar with SharePoint and collaborative work environments;
Is interested in developing knowledge of the financial services industry and may consider pursuing the Canadian Securities Course (CSC);
Has a proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams);
Possesses an advanced level of French proficiency is required, as the incumbent will be required to communicate verbally and in writing with unilingual French-speaking clients on a daily basis;
Possesses an advanced level of English proficiency, as the individual will be required to communicate verbally and in writing with English-speaking external and internal partners and clients across Canada on a daily basis.

Why you will love working with us

A work environment where learning and development merge with a collective pursuit of excellence.
Artificial intelligence is in everyone's hands, enabling you to increase your personal efficiency and supporting the organization's growth.
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
The possibility to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces.
Student benefits: Access to internal training, mentoring, involvement in real projects, flexible schedules adapted to studies, and a rewarding experience for your professional journey.

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

The typical hiring range for this position is $23.50 to $28,75 CAD per hour; the base salary offered varies depending on years of study and the position status (student or intern). At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

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More about this job

Responsibilities

Process confidential client documentation, resolve complex service situations, communicate with clients and colleagues, and support advisors on projects. Maintain client databases and AUA reports, use automation tools to improve efficiency, support financial product inquiries, and contribute to process documentation and team onboarding.

Requirements

Applicants must be enrolled in an undergraduate or graduate program in business, finance, accounting, or a related field, and demonstrate strong organization, time management, communication, analytical, and problem-solving skills. Advanced French and English proficiency and familiarity with Microsoft Office and SharePoint are required; interest in the financial services industry and the Canadian Securities Course is noted.

Skills

Time Management
Verbal and Written Communication
Organization
Analytical Thinking
Problem-Solving
SharePoint
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Client Service
Data Integrity
Process Improvement
Robotic Process Automation
Macros
French and English Proficiency

Benefits

Internal Training
Mentoring
Involvement in Real Projects
Flexible Schedules Adapted to Studies
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Client Service
Confidential Documentation
Account Updates
Account Redemptions
Compliance
Client Communication
Microsoft Teams
SharePoint
Microsoft Excel
Microsoft Word
Microsoft Outlook
Assets Under Administration
Client Databases
Data Integrity
Robotic Process Automation
Macros
Financial Products
RRSPs
TFSAs
Mutual Funds
GICs
Process Improvement
Onboarding
Training
Canadian Securities Course

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