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Added 9 mins ago
J
Senior Payroll Specialist
JobsMedia.io
Brossard, QC
- Full-time
Our client, a well-established organization on the South Shore, is looking for a payroll expert to take charge of the entire processing cycle and act as a reference within the team. You…
Added 10 mins ago
AC
Payroll Specialist
Aston Carter
Calgary, AB
- $24.03 to $28.84 CAD / hour
- Contract
Job Description: Aston Carter's client is seeking a detail-oriented Payroll Support Administrator to assist the Payroll Lead with day-to-day payroll data entry and administration for…
Added 54 mins ago
NB
Banking advisor
National Bank of Canada
Kamloops, BC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 54 mins ago
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Investment Development Specialist
National Bank of Canada
Markham, ON
- Full-time
As an Investment and Retirement Specialist at National Bank, you will support and guide clients in developing investment strategies tailored to their needs. Your determination, your strong…
Added 54 mins ago
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BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 54 mins ago
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Montreal, QC
- Full-time
acting as a financial planner and tax specialist for Private Banking 1859
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Sales & Operations Manager (Branch Manager)
HUAYEE GROUP CANADA INC.
Mississauga, ON
- Full-time
Team Building & Management: Recruit, onboard, train, and manage the local Canadian sales specialist team and warehouse personnel to build a high-performing branch culture.
Added 1 hour ago
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Facility Services Specialist (Hybrid)
BGIS
Markham, ON
- Full-time
The Facility Services Specialist is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting…
Added 1 hour ago
S
Implementation Specialist (English/Spanish)
SysAid
Toronto, ON
- Full-time
…As we continue to grow, we’re looking for an Implementation Specialist to help our clients successfully adopt and maximise SysAid’s solutions, gain hands-on experience with ITIL best…
Added 1 hour ago
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Lloyds Register
Halifax, NS
Contribute to service delivery improvement by communicating internal and external client feedback as relevant.
Added 2 hours ago
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Implementation Specialist (English/Spanish)
SysAid Technologies
Toronto, ON
- Full-time
…As we continue to grow, we’re looking for an Implementation Specialist to help our clients successfully adopt and maximise SysAid’s solutions, gain hands-on experience with ITIL best…
Added 3 hours ago
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Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 4 hours ago
T
City Specialist
TEKsystems
AB · Edmonton, AB
- $23 to $25 CAD / hour
- Contract
Our client, a leading technology company specializing in connecting local businesses with customers, is looking for a motivated and customer-focused City Specialist to support its growing…
Added 4 hours ago
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My Connection Specialist
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Reporting to the Manager of Staff Services Inquiry Center, the Specialist is responsible for supporting the Inquiry Services team and Inquiry Services Representatives in…
Added 5 hours ago
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Onboarding Data Architect, AVP
Morgan Stanley
Calgary, AB
- Full-time
…fast-paced and evolving environment focusing on all aspects of client readiness and support for clients as they move through the full lifecycle of onboarding activities onto the Morgan…
Added 6 hours ago
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Project Manager External
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Project Manager External
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Project Manager External
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Project Manager External
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Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
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We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 6 hours ago
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Regional Manager
Mosaic North America
AB · Edmonton, AB
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…assigned region, ensuring strong program execution, exceptional client service, and consistent field performance. This role serves as a key liaison between field leadership, retail…
Added 6 hours ago
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Senior Advisor, Business development and sales support
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Laval, QC · Montreal, QC · Saint-Jérôme, QC
- Full-time
…services through multiple distribution channels based on member/client needs and current strategies and practices. You lead clients and practitioners on sales and service development…
Added 7 hours ago
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Legal Engineer - In-House
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iA Financial Group

Career Network Specialist

Montreal, QC, Canada
Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Positions available: 1
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

Career Network Specialist

Contract duration: 12 months / Hybrid / Quebec City / Montreal
Number of positions: 1 / Start date: As soon as possible

Build the future with us

Are you passionate about customer service and committed to delivering an outstanding experience to sales professionals in the financial services industry? Do you have a natural ability to build trusted professional relationships and want to contribute to an evolving network? This opportunity could be for you!

As a Career Network Specialist, you will play a key role within the Career Network’s service and sales support centre. You will help ensure that requests received by phone and email are handled thoroughly and efficiently, supporting the sales force with administrative activities related to individual savings and retirement products.

This role is a great opportunity to showcase your skills and reach your full potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment where collaboration and innovation can thrive.

What you’ll accomplish with us

As a Career Network Specialist, you will be at the heart of our mission. Your main responsibilities will include:

Respond accurately to inquiries and support the sales force with administrative processes related to individual savings, in compliance with the manufacturer’s processes and the firm’s obligations regarding sales and transactions on in-force contracts, without providing advice on products or taxation
Understand the needs of the sales force, take full ownership of their requests, and ensure their satisfaction
Handle more complex cases in close collaboration with the manufacturer teams
Ensure that the firm’s files, including client files, are complete
Participate in ongoing training to stay up to date on new internal policies and procedures and maintain a strong knowledge of systems
Work in a hybrid environment, with an in-office presence of two days per month. The 35-hour workweek follows a rotating schedule between 8:30 a.m. and 6:00 p.m., Monday through Thursday, and between 8:30 a.m. and 4:30 p.m. on Fridays. The clientele served consists of members of the sales force

What could accelerate your success in this role

We are looking for someone who:

Holds a college diploma (DEC) in Administration or a related field, along with two years of relevant experience
Is recognized for their autonomy and excellent customer service skills
Demonstrates a strong ability to build trusted relationships with key stakeholders
Shows strong adaptability to change, a positive team spirit, and a proactive approach
Is comfortable learning and using new technologies
Has an advanced level of French proficiency, as the role requires regular verbal and written communication with French-speaking advisors, partners, and internal teams
Has an intermediate level of English proficiency, as the role involves handling a wide variety of calls, responding verbally and by email to requests and complex questions in English, and interacting with unilingual English-speaking advisors and partners across Canada on a daily basis or several times a week

Why you’ll love working with us

A work environment where learning and development come together with a shared pursuit of excellence
A healthy, safe, equitable, and inclusive workplace where everyone can freely express and develop their potential
The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces
Competitive benefits, including group insurance, a competitive pension plan, vacation, telemedicine, an employee and family assistance program, discounts on iA products, and more!

Apply now and take the lead in your career, where your talent truly matters!

Hesitating to apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, take the leap and apply. Your place may be with us, and we’d love to get to know you!

Location(s)

Quebec / 1080, Grande Allee West

Other Possible Location(s)

Montreal / 1981 McGill College Avenue

Company

iA Financial Group

Posting End Date

2026-11-04

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

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More about this job

Responsibilities

The Career Network Specialist provides administrative support to the sales force regarding individual savings and retirement products. They handle inquiries via phone and email while ensuring compliance with internal policies and maintaining accurate client files.

Requirements

Candidates must hold a college diploma (DEC) in Administration or a related field and possess at least two years of relevant experience. Proficiency in both French and English is required to support advisors and partners across Canada.

Skills

Customer service
Administrative support
Financial services
Relationship building
Communication
Adaptability
Teamwork
Problem solving
Data management
Technical proficiency

Benefits

Group insurance
Competitive pension plan
Vacation
Telemedicine
Employee and family assistance program
Discounts on iA products

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Individual Savings
Retirement Products
Administrative Processes
Customer Experience
Sales Support
Client Files
Compliance
Hybrid Work
Administration
Bilingual
Relationship Management
Data Entry
Professional Development
Insurance

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