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Added 2 months ago
B
Trust Officer
BMO
Halifax, NS · Nova_Ctr
- Full-time
May act as the Relationship Manager to assigned clients and effectively interacts with others assigned to the client/relationship team.
Added 6 months ago
VC
Fund Development Officer, Fundraising - Full-time
VON Canada
Sarnia, Ontario
- $27.13 to $28.83 CAD / hour
- Full-time
Must have access to a personal vehicle for work and possess both a current driver’s license and proof of vehicle insurance
Added 4 months ago
MH
Growth Marketing Program Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
The Growth Marketing Program Manager will be responsible for planning, executing, and continuously optimizing Maya HTT's marketing programs that drive customer acquisition, customer…
Added 2 months ago
I
Key Account Manager
ISS
Mississauga, ON
- $220,000 to $250,000 CAD / year
Must possess the highest caliber organizational, planning, and supervising skills · Must possess strong written and verbal communication skills and be a clear, strategic thinker
Added 5 months ago
K
Traveling Equipment Superintendent - Kiewit Equipment Services
Kiewit
Calgary, Alberta
- Full-time
Must possess a minimum of 5 years' experience in mechanical related field · Must possess strong organizational and time management skills
Added 5 months ago
K
Equipment Superintendent - Kiewit Equipment Services
Kiewit
Toronto, Ontario
- Full-time
Must possess a minimum of 5 years' experience in mechanical related field · Must possess strong organizational and time management skills
Added 5 months ago
K
Traveling Equipment Superintendent - Kiewit Equipment Services
Kiewit
Edmonton, Alberta
- Full-time
Must possess a minimum of 5 years' experience in mechanical related field · Must possess strong organizational and time management skills
Added 5 months ago
K
Traveling Equipment Superintendent - Kiewit Equipment Services
Kiewit
Vancouver, British Columbia
- Full-time
Must possess a minimum of 5 years' experience in mechanical related field · Must possess strong organizational and time management skills
Added 2 months ago
Senior Associate, Consumer Promotions Strategy
DoorDash Canada
Toronto, ON · Vancouver, BC
The Consumer Promotions Strategy team utilizes insights from data and hypothesis on consumer behavior to conceptualize, launch and optimize highly visible promotional campaigns that…
Added 3 months ago
PD
Sales Manager (Hyundai)
PAG Direct
Richmond Hill, ON
- $80,000 to $130,000 CAD / year
- Full-time
Reporting to the our Executive Vice President and General Sales Manager, this position is a tremendous opportunity for someone with a successful track record of inventory management,…
Added 2 months ago
KC
Driver Development Manager - Alberta
Keolis Canada
Calgary, AB · Edmonton, AB
- Full-time
This role combines national program ownership with a strong field presence, delivering classroom, practical, and behind‑the‑wheel instruction while ensuring consistent training standards…
Added 2 months ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
Valid Driver's License required
Added 2 months ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Toronto, ON
Valid Driver's License required
Added 2 months ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
London, ON
Valid Driver's License required
Added 2 months ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Ottawa, ON
Valid Driver's License required
Added 5 months ago
SG
Account Manager - Existing Installations
Schindler Group
Calgary, Alberta
- Full-time
The Account Manager - Existing Installations identifies opportunities through key customer contacts and industry information. They locate sources for sale of company products and services,…
Added 4 months ago
H
Assistant Property Manager
Hines
Calgary, AB
- Other
Reporting to the Property Manager, the Assistant Property Manager supports the day-to-day management and operation of Eighth Avenue Place. This role assists in delivering exceptional…
Added 2 months ago
LU
Retention Marketing Manager
Love Ur Curls®
Mississauga, ON
- Full-time
We are looking for a data-driven, creative, and forward-thinking Retention Marketing Manager to own the execution of our email marketing campaigns and customer lifecycle strategies. In this…
Added 2 months ago
MN
Manager Client Services
Mosaic North America
Quebec, QC
- Full-time
The Client Service Manager will be responsible for all aspects of day-to-day client management and operations while growing the client relationship and driving sales. Focusing on:
Added 2 months ago
MN
Manager Client Services
Mosaic North America
Quebec, QC
- Full-time
The Client Service Manager will be responsible for all aspects of day-to-day client management and operations while growing the client relationship and driving sales. Focusing on:
Added 2 months ago
Branch Manager
Money Mart
Midland, ON
Education Reimbursement Program to invest in your education and career growth.
Added 2 months ago
M
Manager, Travel Claims Vendor Risk & Oversight
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…team has roughly doubled inside a year. We are looking for a manager who can run a team of experienced claims professionals through that change and come out the other side with a faster…
Added 2 months ago
FC
Team Manager Customer Experience Investly
Fidelity Canada
Toronto, ON
- Full-time
The Team Manager, Customer Experience (CX) Investly will partner with the Digital Product Development (DPD) team and the organization at large to build out the CX function while driving…
Added 2 months ago
NF
Vice President of Operations
NorthLake Financial ULC
Barrie, ON
- Full-time
Maintain strong relationships with dealers, vendors, and business partners while ensuring high levels of dealer and customer service, satisfaction, and retention.
Added 2 months ago
LG
Business Development Representative
LOU-TEC GROUP INC.
Gatineau, QC
- Full-time
And an Employee and Family Assistance Program (EFAP).

Closed listing

iA Financial Group

Client Service Relationship Manager

Calgary, AB, Canada
Vancouver, BC, Canada
Dieppe, NB, Canada
Halifax, NS, Canada
Toronto, ON, Canada
Montreal, QC, Canada
Quebec, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Sep 25, 2026
Posting language: English
Posted: Sep 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Build the future with us

Are you passionate about building trusted client relationships and helping organizations create meaningful retirement experiences for their employees? As a Client Relationship Manager, Group Savings & Retirement, you will play a key role in enhancing the plan sponsor experience, strengthening client retention, and supporting engagement in workplace retirement programs.

This position is a great opportunity to showcase your relationship management, communication, and retirement industry expertise while supporting advisors across Canada. Your bilingualism will be essential in building strong relationships and delivering outstanding service to advisors in both English and French. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

This role would be open to candidates based anywhere in Canada and would be a remote position.

What you’ll accomplish with us

As a Client Relationship Manager, Group Savings & Retirement, you’ll be at the core of our mission. Here are the main responsibilities:

Serve as the dedicated point of contact for a portfolio of valued clients across Canada, developing, managing, and strengthening long-term relationships;
Represent iA Financial Group at client retirement committee meetings, annual meetings, and employee meetings;
Provide new and existing clients with comprehensive training on the products, services, and tools available to them; Manage client expectations through clear, timely, and effective communication;
Understand client needs and identify solutions that support their objectives while respecting iA’s capabilities and service standards;
Collaborate with the education team on communication plans and identify opportunities to increase pension plan participation and member engagement;
Proactively inform clients about products, services, legislative developments, and other changes that may affect their pension programs;
Partner with the Sales team to support business development, including preparing for and participating in finalist presentations to prospective clients;
Contribute to the development, implementation, and continuous improvement of service models and strategies;
Collaborate with other Client Relationship Managers through internal meetings and workshops to share experiences, knowledge, and best practices.

What could accelerate your success in this role

We’re looking for someone who:

Has detailed knowledge of pension plans, along with strong technical expertise;
Is known for excellent communication, presentation, persuasion, and planning skills;
Demonstrates the ability to perform effectively under pressure;
Is highly organized, proactive, and comfortable working both independently and as part of a team;
Has experience in client relationship management and working with consultants or advisors;
Builds trusted relationships with key internal and external stakeholders;
Holds a university degree and has at least five years of experience in financial services, financial planning, or customer service;
Has excellent knowledge of Microsoft Office, including PowerPoint;
Candidates based in Quebec must hold a license for Group savings & retirement plan from l’Autorité des marchés financiers or in the process of obtaining this license.
Advanced level of French proficiency required, as the incumbent will be responsible for presenting the organization’s products, services, and tools; facilitating training sessions; participating in client meetings; and communicating information related to retirement plans to plan sponsors, advisors, consultants, and clients nationwide on a regular basis.

______________________________________________________________________________

Why you’ll love working with us

· A work environment where learning and development merge with a collective pursuit of excellence;

· A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

· The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

· Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

______________________________________________________________________________

Apply now and get ahead of your career, where your talent really belongs!

______________________________________________________________________________

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

______________________________________________________________________________

The typical hiring range for this position is between $70,000 and $80,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

Location(s)

Quebec / 1080, Grande Allee West

Other Possible Location(s)

Montreal / 1981 McGill College AvenueVancouver / 988 Broadway WestToronto / 26 Wellington Street East

Company

iA Financial Group

Posting End Date

2026-09-25

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

About employer

More about this job

Responsibilities

The Client Relationship Manager serves as the primary point of contact for a portfolio of clients, managing long-term relationships and representing the company at retirement committee and employee meetings. They also collaborate with internal teams to support business development, provide product training, and identify opportunities to increase pension plan participation.

Requirements

Candidates must hold a university degree and possess at least five years of experience in financial services, financial planning, or customer service. Detailed knowledge of pension plans, strong technical expertise, and advanced proficiency in both English and French are required for this role.

Skills

Relationship management
Communication
Presentation skills
Persuasion
Planning
Pension plans
Financial services
Financial planning
Customer service
Microsoft Office
PowerPoint
Bilingualism
Client retention
Business development

Benefits

Flexible group insurance
Competitive pension plan
Stock purchase plan
Vacation days
Wellness days
Personal development days
Telemedicine
Employee and family assistance program
Ergonomic furniture program
Performance bonus
Discounts on iA products

Visa sponsorship

Not detected in the job text

Keywords

Group Savings
Retirement
Pension Plans
Financial Services
Financial Planning
Customer Service
Business Development
Microsoft Office
PowerPoint
Bilingual
Plan Sponsor
Member Engagement
Wealth Management
Insurance
Client Retention
Stakeholder Management
Consulting

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Work requirements

Jobs in Canada