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Added 2 mins ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
Set and track account targets, aligned with company and Customer Success objectives.
Added 46 mins ago
C
Sr Finance Manager
Confidentiel
Markham, ON
- $140,000 to $150,000 CAD / year
- Full-time
…in Thornhill, Ontario. This role is well suited to a finance specialist who combines strong technical accounting knowledge with the ability to improve reporting quality, strengthen…
Added 46 mins ago
E
Brand, Marketing and Communications (BMC) - Specialist - Service Lines (3 months contract)
EY
Toronto, ON
- Contract
As a BMC Specialist, you will support the planning and execution of integrated marketing initiatives across EY's Service Lines. You will help advance EY’s brand, increase market visibility,…
Added 46 mins ago
BT
Senior Accountant, Audit & Accounting
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 6 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 hours ago
FA
Quality Assurance Specialist
FTAI Aviation
Montreal, QC
- Full-time
A Wellness Spending Account to aid in your wellness journey
Added 10 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Oracle Fusion Cloud EPM (where in scope): Planning, Financial Consolidation and Close, Account Reconciliation
Added 10 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Oracle Fusion Cloud EPM (where in scope): Planning, Financial Consolidation and Close, Account Reconciliation
Added 11 hours ago
IC
Human Resources Specialist (Recruitment & Talent Outreach)
International Civil Aviation Organization
Montreal, QC
- Full-time
…recruitment, classification and post management. The Human Resources Specialist (Recruitment & Outreach) reports to the Chief of the Section, who provides general supervision and guidance…
Added 12 hours ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 13 hours ago
U
Customer Support Specialist - Bilingual (French)
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 14 hours ago
MH
Business Development Specialist
MERE HR & Consulting
Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
As part of their continued growth, we are supporting the search for a Business Development Specialist who will play a key role in expanding market presence, strengthening customer…
Added 16 hours ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 17 hours ago
O
Commercial Relationship Coordinator
Optum
Richmond, BC
- Full-time
The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and…
Added 17 hours ago
DS
Saw Blade Specialist
DGI Supply
Mississauga, ON
- Full-time
The Saw Blade Specialist is a key role within the Sales & Marketing Department by being a subject matter expert on application, features, and functionality of DoALL saw blade products. This…
Added 18 hours ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
We are looking for a Cloud Accounting Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 18 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 22 hours ago
B
Communications Specialist
BGIS
Toronto, ON
- Full-time
The Communications Specialist leads various communications initiatives within a region, in support of BGIS client programs. They create, implement and oversee communications programs that…
Added 23 hours ago
B
Communications Specialist
BGIS
Toronto, ON
- Full-time
The Communications Specialist leads various communications initiatives within a region, in support of BGIS client programs. They create, implement and oversee communications programs that…
Added 1 day ago
BT
Senior Accountant, Private Audit Services
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
Accounts Payable Specialist
ROSEN-Group
Calgary, AB
ROSEN is looking for an Accounts Payable Specialist that will be based in Calgary, Alberta. This position is a key member of the Finance team and reports directly to the Accounts Payable…
Added 1 day ago
J
Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
Added 1 day ago
BT
Audit and Accounting Manager
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
AbbVie Canada is looking to hire a Therapeutic Specialist to join our Gynecology & Gastroenterology (Motility) commercial sales team. This role will be based in the Lower Mainland of BC and…

iA Financial Group

Distribution Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 14, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

Distribution Support Specialist

Build the future with us

Are you driven by supporting strong distribution partnerships and operational excellence and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future?

As a Distribution Support Specialist, you will play a key role in providing administrative, operational, and coordination support to distribution channels, including advisors and consultants, while helping improve responsiveness and the overall advisor experience.

Reporting to the Regional Distribution Vice-President, this individual will directly support the Regional Vice-President of Western Canada for both Group Insurance and Group Savings and Retirement. You will help reduce administrative complexity, improve operational efficiency, and enable Account Executives and sales teams to focus on advisor relationships and business growth.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Distribution Support Specialist, you’ll be at the core of our mission. Here are the main responsibilities:

Provide administrative and operational support to advisors, Account Executives, and sales teams by coordinating advisor-related activities, requests, and operational requirements, including advisor onboarding, licensing and contracting activities, commission-related inquiries, access management, and advisor profile maintenance.
Coordinate the resolution of advisor inquiries, operational issues, and distribution-related requests by working closely with internal partners and ensuring appropriate follow-up and communication.
Support sales and business development activities through the coordination of presentations, finalist meetings, advisor events, roadshows, sales reporting, and other distribution initiatives.
Partner with Account Executives and distribution leaders to enhance the advisor experience, support advisor retention efforts, and contribute to a responsive and consistent distribution support model, including communicating directly with external stakeholders when required.
Contribute to the ongoing improvement, standardization, and documentation of processes, tools, and operating practices. Track assigned work, priorities, and follow-ups, and participate in regular DMS meetings with colleagues supporting other regions to share best practices and contribute to a consistent national service approach.

What could accelerate your success in this role

We’re looking for someone who:

Is known for their strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Stands out for their strong interpersonal and collaboration skills and ability to work effectively with both internal and external partners.
Demonstrates strong judgment, problem-solving skills, and a proactive, continuous improvement mindset.
Is recognized for their distribution-channel-focused mindset and commitment to delivering a high-quality support experience for advisors, consultants, and internal sales partners.
Has a minimum of 5 years of relevant experience in group insurance, group retirement, distribution support, sales support, administration, or a related environment, along with a good understanding of group benefits and/or group savings and retirement operations.
Has post-secondary education in administration, business, customer service, or a related field, or an equivalent combination of education and experience.
Demonstrates strong proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint. Experience working with CRM, reporting, and workflow management tools is considered an asset.
Is bilingual in French and English, both written and spoken, as the role involves regular communication and collaboration with internal and external stakeholders.

Why you’ll love working with us

A work environment where learning and development merge with a collective pursuit of excellence;
AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

Competitive Benefits

Flexible group insurance plans
Competitive retirement savings plan
Employee share purchase plan
Vacation program, wellness days, and personal development days
Telemedicine services
Employee and Family Assistance Program (EFAP)
Ergonomic furniture program
Performance bonus
Discounts on iA products
And much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply. Your place might be with us, and we want to get to know you!

Location(s)

Calgary / 401 9 Ave SW

Other Possible Location(s)

Company

iA Financial Group

Posting End Date

2026-12-14

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

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More about this job

Responsibilities

Provide administrative and operational support to distribution channels, including advisors and sales teams, to enhance advisor experience and operational efficiency. Coordinate advisor-related activities, resolve operational issues, and support business development initiatives through reporting and event coordination.

Requirements

Requires a minimum of 5 years of relevant experience in group insurance, retirement, or sales support, along with strong organizational and interpersonal skills. Proficiency in Microsoft Office is essential, and bilingualism in French and English is required.

Skills

Administrative support
Operational support
Relationship management
Sales support
Problem-solving
Organizational skills
Attention to detail
Communication
Collaboration
Process improvement
Microsoft Office
Excel
Word
PowerPoint
CRM
Bilingualism

Benefits

Employee share purchase plan
Vacation program
Wellness days
Personal development days
Telemedicine services
Employee and Family Assistance Program
Ergonomic furniture program
Performance bonus
Discounts on iA products

Visa sponsorship

Not detected in the job text

Keywords

Distribution Support
Group Insurance
Group Savings
Retirement
Advisor Onboarding
Licensing
Contracting
Commission
Sales Reporting
CRM
Workflow Management
Process Standardization
Business Development
Financial Services
Administrative Support
Client Experience
Operational Excellence
Bilingual

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