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Added 6 mins ago
Electrical Quality Specialist
Spartan Controls Ltd.
Calgary, AB
…valves, measurement, control solutions and data management, for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service…
Added 6 mins ago
Investment & Personal Banking Specialist - Quartier DIX30, Brossard, QC
Scotiabank
Brossard, QC
…site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical…
Added 6 mins ago
SR
Marketing Data Analyst
Saskatchewan Roughriders
Regina, SK
- Full-time
Partner with the Lifecycle Marketing Specialist to identify and activate audience opportunities for targeted campaigns and automated customer journeys
Added 6 mins ago
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Community Enablement Specialist, Video (Askuity division)
The Home Depot Canada
Toronto, ON
- Full-time
The Community Enablement Specialist will plan, develop, and produce scalable content that drives awareness and usage of the Supplier Analytics Program, with a strong focus on video…
Added 6 mins ago
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Quality Assurance Specialist
Salt
Mississauga, ON
- $60,000 to $65,000 CAD / year
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QA Specialist – eCommerce & Mobile Applications (CONTRACT TO HIRE!)
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Marketing Data Analyst
Saskatchewan Roughrider Football Club Inc.
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- Full-time
Partner with the Lifecycle Marketing Specialist to identify and activate audience opportunities for targeted campaigns and automated customer journeys
Added 7 mins ago
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Specialist, Resource Management
Deloitte
Calgary, AB
- Full-time
A proactive, process-improvement mindset, with a history of identifying opportunities to streamline how work gets done, and comfort working with people of all levels;
Added 20 mins ago
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Channel Analytics Specialist
TEKsystems
Mississauga, ON
- $45 to $50 CAD / hour
- Contract
Our client is seeking a Channel Analytics Specialist to support the continued growth of its Marketing Technology and Analytics team. This role is designed to provide additional analytics…
Added 20 mins ago
IF
Distribution Support Specialist
iA Financial Group
Calgary, AB
- Full-time
As a Distribution Support Specialist, you will play a key role in providing administrative, operational, and coordination support to distribution channels, including advisors and…
Added 35 mins ago
M
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
MSD
Kirkland, QC
- Full-time
Data Management, Health Technology Assessment (HTA), Microsoft Excel, Outcomes Research, Personal Initiative, Pharmacoeconomics, Real World Evidence (RWE), Researching, Stakeholder…
Added 35 mins ago
Product Specialist - CRM
PBS Systems
Calgary, AB
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added 35 mins ago
Product Specialist - CRM
PBS Systems
Calgary, AB
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added 35 mins ago
Project Coordinator
Shawnigan Lake School
Shawnigan Lake, BC
Working closely with the Facilities Manager and the Director of Campus Operations, this role balances short-term process modernization with long-term operational support. The successful…
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Warehouse Systems & Process Improvement Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
We are looking for a hands-on Warehouse Systems & Process Improvement Specialist to improve warehouse operations, workflows and system effectiveness.
Added 36 mins ago
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Associate CRM Specialist
Punt
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
We're looking for a Associate CRM Specialist who wants real ownership. You'll shape how we engage and retain players from day one. No hand-holding, no busywork. If you're sharp, move fast,…
Added 50 mins ago
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Travel Product & Sales Digital Specialist
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Edmonton, AB
- Full-time
Champion and support all AI and Lean initiatives within the Travel division, identifying opportunities for process automation, AI enablement, and operational improvement, and partnering…
Added 1 hour ago
Distribution Specialist (12 Month Contract)
Scotiabank
Toronto, ON
…site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical…
Added 1 hour ago
Investment & Personal Banking Specialist - Laval, QC
Scotiabank
Laval, QC
…site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical…
Added 1 hour ago
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IT - Security Specialist V
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Toronto, ON
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Robertson is seeking a skilled IT - Security Specialist V to join our client in support of an existing vacancy.
Added 1 hour ago
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Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Hospital to Home Department is currently seeking a Permanent Full-Time Clinical Nurse Specialist Navigator to join their healthcare team.
Added 1 hour ago
Senior Specialist, Modelling
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
Join the Model Risk Management team, in the Senior Specialist Modelling position. In this role, you will apply advanced actuarial and analytical skills, along with a strong understanding of…
Added 1 hour ago
Broker Training Specialist
Gore Mutual Insurance
Cambridge, ON
The Broker Training Specialist is responsible for delivering training programs for insurance brokers. This role ensures that brokers are equipped with the knowledge and skills necessary to…
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Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $108 CAD / hour
- Contract
…best practices that meet the organization's overarching Global Technology Solutions strategy and objectives. The individual will be responsible for partnering with Technology segments to…
Added 1 hour ago
GT
Marketing Coordinator
Global Technical Talent, an Inc. 5000 Company
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- $37 to $45 CAD / hour
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As a Social Marketing Specialist, you'll be passionate about attracting the best talent through content creation and copywriting. Whether you're writing a script for a colleague story about…
Added 1 hour ago
TI
Information Technology Security Specialist
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
TekStaff's Client has a current vacancy for a IT Security Specialist

iA Financial Group

Distribution Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 14, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

Distribution Support Specialist

Build the future with us

Are you driven by supporting strong distribution partnerships and operational excellence and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future?

As a Distribution Support Specialist, you will play a key role in providing administrative, operational, and coordination support to distribution channels, including advisors and consultants, while helping improve responsiveness and the overall advisor experience.

Reporting to the Regional Distribution Vice-President, this individual will directly support the Regional Vice-President of Western Canada for both Group Insurance and Group Savings and Retirement. You will help reduce administrative complexity, improve operational efficiency, and enable Account Executives and sales teams to focus on advisor relationships and business growth.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Distribution Support Specialist, you’ll be at the core of our mission. Here are the main responsibilities:

Provide administrative and operational support to advisors, Account Executives, and sales teams by coordinating advisor-related activities, requests, and operational requirements, including advisor onboarding, licensing and contracting activities, commission-related inquiries, access management, and advisor profile maintenance.
Coordinate the resolution of advisor inquiries, operational issues, and distribution-related requests by working closely with internal partners and ensuring appropriate follow-up and communication.
Support sales and business development activities through the coordination of presentations, finalist meetings, advisor events, roadshows, sales reporting, and other distribution initiatives.
Partner with Account Executives and distribution leaders to enhance the advisor experience, support advisor retention efforts, and contribute to a responsive and consistent distribution support model, including communicating directly with external stakeholders when required.
Contribute to the ongoing improvement, standardization, and documentation of processes, tools, and operating practices. Track assigned work, priorities, and follow-ups, and participate in regular DMS meetings with colleagues supporting other regions to share best practices and contribute to a consistent national service approach.

What could accelerate your success in this role

We’re looking for someone who:

Is known for their strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Stands out for their strong interpersonal and collaboration skills and ability to work effectively with both internal and external partners.
Demonstrates strong judgment, problem-solving skills, and a proactive, continuous improvement mindset.
Is recognized for their distribution-channel-focused mindset and commitment to delivering a high-quality support experience for advisors, consultants, and internal sales partners.
Has a minimum of 5 years of relevant experience in group insurance, group retirement, distribution support, sales support, administration, or a related environment, along with a good understanding of group benefits and/or group savings and retirement operations.
Has post-secondary education in administration, business, customer service, or a related field, or an equivalent combination of education and experience.
Demonstrates strong proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint. Experience working with CRM, reporting, and workflow management tools is considered an asset.
Is bilingual in French and English, both written and spoken, as the role involves regular communication and collaboration with internal and external stakeholders.

Why you’ll love working with us

A work environment where learning and development merge with a collective pursuit of excellence;
AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

Competitive Benefits

Flexible group insurance plans
Competitive retirement savings plan
Employee share purchase plan
Vacation program, wellness days, and personal development days
Telemedicine services
Employee and Family Assistance Program (EFAP)
Ergonomic furniture program
Performance bonus
Discounts on iA products
And much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply. Your place might be with us, and we want to get to know you!

Location(s)

Calgary / 401 9 Ave SW

Other Possible Location(s)

Company

iA Financial Group

Posting End Date

2026-12-14

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

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More about this job

Responsibilities

Provide administrative and operational support to distribution channels, including advisors and sales teams, to enhance advisor experience and operational efficiency. Coordinate advisor-related activities, resolve operational issues, and support business development initiatives through reporting and event coordination.

Requirements

Requires a minimum of 5 years of relevant experience in group insurance, retirement, or sales support, along with strong organizational and interpersonal skills. Proficiency in Microsoft Office is essential, and bilingualism in French and English is required.

Skills

Administrative support
Operational support
Relationship management
Sales support
Problem-solving
Organizational skills
Attention to detail
Communication
Collaboration
Process improvement
Microsoft Office
Excel
Word
PowerPoint
CRM
Bilingualism

Benefits

Employee share purchase plan
Vacation program
Wellness days
Personal development days
Telemedicine services
Employee and Family Assistance Program
Ergonomic furniture program
Performance bonus
Discounts on iA products

Visa sponsorship

Not detected in the job text

Keywords

Distribution Support
Group Insurance
Group Savings
Retirement
Advisor Onboarding
Licensing
Contracting
Commission
Sales Reporting
CRM
Workflow Management
Process Standardization
Business Development
Financial Services
Administrative Support
Client Experience
Operational Excellence
Bilingual

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