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Added 15 mins ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
4+ years of dedicated experience as a Salesforce Product Owner, Business Analyst, or Product Manager leading technical delivery in an enterprise environment.
Added 15 mins ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
4+ years of dedicated experience as a Salesforce Product Owner, Business Analyst, or Product Manager leading technical delivery in an enterprise environment.
Added 31 mins ago
L
Software Development Manager
LawDepot
Remote, Canada
- Full-time
- Remote
LawDepot is looking to recruit a Software Development Manager to lead the teams responsible for our contract platform and internal content management system (CMS) editor experience. This…
Added 45 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 45 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 45 mins ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 45 mins ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 45 mins ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 45 mins ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 45 mins ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 45 mins ago
FOH Management - Assistant Manager
Northland Properties
Sherwood Park, AB
Working with the General Manager, some of your responsibilities will include:
Added 45 mins ago
A
Brand Advocate East
Acosta
Vancouver, BC
- Full-time
…excellence. The Brand Advocate reports directly to the National Field…
Added 1 hour ago
K
Assistant Store Manager - West Edmonton Mall
Knix
AB · Edmonton, AB
- $55,000 to $60,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 1 hour ago
Senior Specialist Labour Relations
Canada Post - Postes Canada
Ottawa, ON
Added 1 hour ago
FOH Management - Assistant Manager
Northland Properties
Sherwood Park, AB
Working with the General Manager, some of your responsibilities will include:
Added 2 hours ago
C
Sales Associate
Claire's
Belleville, ON
- $17 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 2 hours ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 4 hours ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Direct field work and informing manager(s) of the engagement status
Added 4 hours ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
Direct field work, inform Manager(s) of the engagement status.
Added 5 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
Map every decision-maker, from the owner and asset manager to facilities, operations, procurement and risk.
Added 5 hours ago
LA
Maintenance Coordinator
Longboard Architectural Products
Abbotsford, BC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Coordinator keeps our maintenance team supplied, organized, and ready to work. You'll manage spare parts and purchasing, keep our…
Added 5 hours ago
FV
Infant/Child Development Consultant
Fraser Valley Child Development Centre
Abbotsford, BC
- Part-time
- Temporary
…inclusive workforce that reflects our communities. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights…
Added 5 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
This job posting represents an active opportunity within our team. All applications are reviewed directly by our recruitment professionals, and no AI is used in the screening or selection…
Added 6 hours ago
FH
Registered Nurse, Surgical Services - Neurosciences - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 6 hours ago
K
Project Manager, Audit Quality
KPMG
Oakville, ON · Toronto, ON · Vaughan, ON · ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…

iA Financial Group

Manager, Contract Administration, Individual Insurance

Montreal, QC, Canada
Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Job Description

Build the future with us

Are you driven by operational excellence and customer service and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future?

As a Manager, Contract Administration, Individual Insurance, you will play a key role in delivering an outstanding experience to our clients and business partners while ensuring the efficiency and continuous evolution of administrative operations. Reporting to the Director, Contract Administration, you will lead and mobilize a pan-Canadian team responsible for processing individual insurance applications, from receipt through to underwriting when required.

This position offers an exciting opportunity to showcase your leadership, operational management, and continuous improvement expertise. You will contribute directly to achieving organizational objectives while helping shape the future of our administrative practices in a collaborative and dynamic environment.

What you'll accomplish with us

As a Manager, Contract Administration, Individual Insurance, you'll be at the core of our mission. Here are the main responsibilities:

Lead, coach, and develop a pan-Canadian team in a performance-driven environment focused on collaboration and customer experience.
Oversee talent acquisition, onboarding, employee development, and performance management activities for your team.
Supervise administrative processes related to individual insurance contracts, from application receipt through to underwriting when required.
Take ownership of the processes under your responsibility and ensure their efficiency, quality, and compliance.
Assess and manage business risks associated with transactions and approve high financial-risk requests of up to $500,000.
Ensure adherence to service standards, quality expectations, and established organizational policies and procedures.
Facilitate daily management activities and empower team members to identify solutions and drive continuous improvement.
Contribute to the evolution of business processes and support the achievement of the sector’s strategic objectives.
Collaborate with clients, business partners, and internal stakeholders to resolve complex cases, manage exceptional situations, and recommend improvements to existing practices.

What could accelerate your success in this role

We're looking for someone who:

Holds a bachelor's degree in actuarial science, accounting, business administration, finance, law, or a related field.
Has a minimum of five years of relevant experience.
Stands out for their experience leading, supervising, or mobilizing teams.
Demonstrates strong planning, organizational, and priority management skills.
Is recognized for their ability to inspire high performance and foster a collaborative and engaging work environment.
Possesses strong analytical and synthesis skills, along with sound judgment and decision-making abilities.
Places customer and partner experience at the center of their actions and promotes a solution-oriented approach.
Has experience in customer service or activity coordination, which would be considered an asset.
Has knowledge of individual insurance products and systems, which would be considered an asset.
Possesses an advanced level of English and French proficiency, as the role requires communicating with English-speaking and French-speaking clients and business partners regarding the processing and follow-up of their files on a daily basis.

Why you'll love working with us

A work environment where learning and development merge with a collective pursuit of excellence;
AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Competitive Benefits

Flexible group insurance plans
Competitive retirement savings plan
Employee share purchase plan
Vacation program, wellness days, and personal development days
Telemedicine services
Employee and Family Assistance Program (EFAP)
Ergonomic furniture program
Performance bonus
Discounts on iA products
And much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply. Your place might be with us, and we want to get to know you!

Location(s)

Quebec / 1080, Grande Allee West

Other Possible Location(s)

Montreal / 1981 McGill College Avenue

Company

iA Financial Group

Posting End Date

2026-11-09

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Apply About employer

More about this job

Responsibilities

You will lead and mobilize a pan-Canadian team responsible for processing individual insurance applications while ensuring operational efficiency and quality. Additionally, you will manage business risks, oversee talent development, and collaborate with stakeholders to drive continuous improvement in administrative practices.

Requirements

The ideal candidate holds a bachelor's degree in a relevant field such as actuarial science, accounting, or business administration. You must have at least five years of experience, including a strong background in leading and mobilizing teams.

Skills

Operational management
Team leadership
Performance management
Talent acquisition
Risk management
Continuous improvement
Customer experience
Strategic planning
Analytical skills
Decision-making
Individual insurance
Contract administration
Coaching
Stakeholder management
Process optimization

Benefits

Employee share purchase plan
Vacation program
Wellness days
Personal development days
Telemedicine services
Employee and Family Assistance Program
Ergonomic furniture program
Performance bonus
Discounts on iA products

Visa sponsorship

Not detected in the job text

Keywords

Contract Administration
Individual Insurance
Operational Excellence
Team Leadership
Performance Management
Risk Assessment
Underwriting
Strategic Objectives
Business Processes
Talent Acquisition
Customer Service
Financial Services
Actuarial Science
Accounting
Business Administration
Finance
Law
Hybrid Work
Employee Development
Quality Assurance

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