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Added 10 mins ago
WH
Director of Quality (QA & QC), Nuclear Manufacturing
Waterstone Human Capital
Niagara Falls, ON
- Full-time
Title: Director of Quality (QA & QC), Nuclear Manufacturing
Added 11 mins ago
Executive Receptionist
State Window Corporation
Vaughan, ON
Founded in 2007, State has quickly established itself as one of the fastest growing construction and manufacturing companies in Canada. Guided by our “One State” methodology, a unified…
Added 11 mins ago
Heavy Duty Mechanic
Infracon Construction Inc.
Kamloops, BC
Reports To: Equipment Manager / Service Manager
Added 11 mins ago
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Industrial Electrical Account Manager
Guillevin
AB · Edmonton South
- Full-time
The Industrial Electrical Account Manager is responsible for developing and maintaining strong customer relationships while driving sales growth within the industrial electrical market.…
Added 26 mins ago
IO
Engineer, Design and Fabrication
Invest Ottawa
Ottawa, ON
- Full-time
Reporting to the Engineering Manager, Programs at Area X.O, the Engineer, Design and Fabrication is responsible for establishing and operating the Area X.O design and fabrication lab and…
Added 26 mins ago
IO
Engineering Manager. Programs
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Ottawa, ON
- Full-time
Reporting to the Senior Engineering Manager, Defence and Advanced Robotics at Area X.O, the Engineering Manager, Programs is accountable for delivering Area X.O’s recurring, milestone- and…
Added 26 mins ago
M
Test Engineer / Technologist
Multimatic
Newmarket, ON · Multimatic Ride Dynamics
- Full-time
Keep program managers informed of all program issues.
Added 41 mins ago
BS
Maintenance Technician
BVGlazing Systems
Concord, ON
- $35 to $40 CAD / hour
- Full-time
…troubleshooting equipment issues, and supporting the reliability of our manufacturing operations. Working closely with Production and Operations teams, you will help minimize downtime,…
Added 41 mins ago
CN
Mechanical Design Technologist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Preference for educational background in Mechanical Engineering Technology/Technologist or any relevant program.
Added 41 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…SME interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 41 mins ago
IS
Project Manager
Irving Shipbuilding
Halifax, NS
- Full-time
We are seeking an experienced Project Manager (TPM) to lead the implementation of Total Productive Maintenance initiatives across our operations. This role is critical in driving…
Added 41 mins ago
IS
Trade Compliance Manager
Iridian Spectral Technologies
Ottawa, ON
- Full-time
The Trade Compliance Manager will lead the Iridian Spectral Technologies compliance program and will be the main point of contact for the company’s Controlled Goods Program (CGP). In…
Added 41 mins ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for…
Added 41 mins ago
LA
Training and Development Manager
LISI AEROSPACE NORTH AMERICA
Dorval, QC
- Full-time
As a Training and Development Manager, you will design, implement, and oversee training programs that enhance our employees' skills and knowledge. This role is crucial in ensuring that our…
Added 41 mins ago
KH
Packager
Kraft Heinz
Vancouver, BC
- Full-time
…country’s leading food and beverage company. Within our world-class manufacturing facilities in Vancouver, British Columbia, and Mount Royal, Quebec, we manufacture some of Canada’s most…
Added 41 mins ago
GE
Parts Technician
GFL Environmental Inc.
Rocky View No 44, AB
- Full-time
Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
Added 41 mins ago
CO
Bottling Plant Operator
Culligan of Canada
Edmonton, AB
- $23 CAD / hour
- Full-time
Added 55 mins ago
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Business Development Manager-EN
CAE
Ottawa, ON
- Full-time
Achieve significant annual order intake targets within assigned program areas, generally valued at $50M or more.
Added 55 mins ago
BS
JR DESIGNER
BVGlazing Systems
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Participate upon hire in a company match RSP/DPSP program (2-year vesting period).
Added 56 mins ago
W
Content Marketing Specialist
Wajax
Toronto, ON
- Full-time
…digital campaigns. This role will support the Sr. Marketing Manager and is strong writer with an understanding of content strategy, SEO, audience engagement, and digital marketing…
Added 56 mins ago
W
Graphic Designer
Wajax
Toronto, ON
- Full-time
…business objectives. This role will support the Sr. Marketing Manager and responsible for creating a wide range of digital / print materials, ensuring visual consistency across all brand…
Added 56 mins ago
M
AI&T Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The AIT Manager oversees the assembly, integration and testing of a product or a program to meet the expectations of both customers and the company. A broader objective of this role is to…
Added 56 mins ago
Mechanical Designer - Laval
Ametek, Inc.
Laval, QC
Nicolas, your future manager, is known for his team spirit and his ability to bring people together. He has been with Faro Creaform for seven years. He started out as a team leader and is…
Added 56 mins ago
TC
Industrial Engineering Manager
TJX Companies
ON · Mississauga, Ontario
- $89,208 to $135,086.4 CAD / year
- Full-time
…within our distribution center. The Industrial Engineering Manager will work with the IE group, Facilities, and the Operations teams to improve process efficiency, maintain labor standards,…
Added 1 hour ago
PP
Aseptic Training Specialist
Pillar5 Pharma Inc.
Arnprior, ON
- $105,000 to $115,000 CAD / year
- Full-time
This is an individual contributor role with no direct reports, reporting to the Aseptic Manufacturing Training Manager. As a technical subject matter expert, you will support training…

iA Financial Group

Manager, IT Service Delivery – Group Savings and Retirement

Montreal, QC, Canada
Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 24, 2026
Experience: Has more than 10 years of experience combining information technology, solution delivery and leadership, including at least 5 years in a management role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

Build the future with us

Are you passionate about digital transformation and eager to contribute to the purpose of an organization committed to helping its clients feel confident and secure about their future? As a Manager, IT Service Delivery – Group Savings and Retirement, you will play a key role in advancing the technology solutions that support the growth, digital experience and transformation of Group Savings and Retirement.

Reporting to the Director, IT Service Delivery – Group Savings and Retirement and Special Markets, you will be responsible for a portfolio of strategic assets and initiatives. You will lead more than a dozen internal employees and over 50 consultants organized into squads, while helping build multidisciplinary, autonomous and accountable teams.

This role is a great opportunity to showcase your skills and reach your full potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Manager, IT Service Delivery, you will be at the heart of our mission. Your main responsibilities will include:

Define the sector’s priorities and contribute to its vision, while building and mobilizing high-performing teams that foster autonomy, accountability, collaboration and continuous learning.
Attract, onboard and develop talent, manage performance and plan for succession.
Be accountable for the delivery of initiatives and the performance of the sector’s assets, including their evolution, stability, security and sustainability, while meeting cost, quality and timeline commitments.
Define and execute technology roadmaps, establish capacity plans and prioritize initiatives based on value, risks, costs, required skills and dependencies.
Ensure operational performance, resilience and service continuity, while driving the reduction of technical debt and obsolescence risks and contributing to the simplification of the technology ecosystem.
Evolve delivery practices and models to improve quality, predictability, speed of execution and the value generated by multidisciplinary teams.
Act as a strategic partner to the business sectors you support and ensure alignment between business priorities, technology strategies and enterprise architecture.
Contribute to strategic planning, portfolio management and governance forums, while ensuring that investments deliver the expected value.
Oversee portfolio budget planning and monitoring, and manage the contribution, capacity and performance of external vendors and partners.
Ensure compliance with governance frameworks, standards and security requirements, while integrating cybersecurity, data protection and technology risk management into decision-making.
Responsibly integrate artificial intelligence and automation, experiment with new delivery approaches and turn promising ideas into tangible results.

What could accelerate your success in this role

We are looking for someone who:

Is recognized for their strategic and engaging leadership, ability to build high-performing teams and ability to influence without formal authority.
Stands out for their ability to turn complex priorities into concrete results and engage teams through change to ensure sustainable adoption.
Demonstrates a strong ability to influence business partners, technology leaders, vendors and executive stakeholders.
Demonstrates excellent judgment when balancing value, delivery capacity, risks, costs and operational stability.
Demonstrates a high degree of autonomy and accountability, as well as the ability to simplify complex issues and tailor communications to different audiences.
Has more than 10 years of experience combining information technology, solution delivery and leadership, including at least 5 years in a management role.
Has solid experience in digital solution delivery, portfolio management, product management or the management of strategic IT assets.
Holds a bachelor’s degree in a relevant field or an equivalent combination of education and experience.
Has a modern perspective on delivery models, a strong sense of curiosity and a genuine interest in artificial intelligence and automation.
Experience in group savings and retirement or the financial services industry is considered an asset.
Experience with digital platforms related to sales, customer experience, human resources or corporate services is considered an asset.
Knowledge of Agile, SAFe and Lean approaches, product management, SaaS solutions, cloud environments, and DevOps and DevSecOps practices is considered an asset.
Has advanced proficiency in both French and English, spoken and written, as the person in this role will need to collaborate with unilingual English-speaking colleagues and external vendors and participate in management committees conducted in English.

Why you’ll love working with us

A work environment where learning and development come together with a collective pursuit of excellence;
Artificial intelligence is in everyone’s hands, helping you increase your personal effectiveness while supporting the organization’s growth;
A healthy, safe, equitable and inclusive workplace where everyone can freely express and develop their potential;
The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

Competitive benefits

Flexible group insurance
Competitive pension plan
Employee share purchase plan
Vacation, wellness and personal development days
Telemedicine
Employee and Family Assistance Program
Ergonomic office furniture program
Performance bonus
Discounts on iA products
And much more!

Apply now and take the lead in your career, where your talent truly matters!

Hesitating to apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. You may have a place with us, and we want to get to know you!

Location(s)

Quebec / 1080, Grande Allee West

Other Possible Location(s)

Montreal / 1981 McGill College Avenue

Company

iA Financial Group

Posting End Date

2026-11-24

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

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More about this job

Responsibilities

Lead internal employees and consultants in delivering strategic IT initiatives and managing technology assets, including their evolution, stability, security, sustainability, and operational performance. Set technology roadmaps and priorities, manage budgets and vendors, align delivery with business strategy, and improve team practices, resilience, and value realization.

Requirements

Requires more than 10 years of combined IT, solution delivery, and leadership experience, including at least 5 years in management, plus experience in digital delivery, portfolio or product management, or strategic IT asset management. A relevant bachelor’s degree or equivalent experience is required, along with advanced spoken and written French and English; experience in financial services and knowledge of Agile, SAFe, Lean, SaaS, cloud, DevOps, or DevSecOps are assets.

Skills

Strategic Leadership
Team Building
IT Service Delivery
Portfolio Management
Digital Solution Delivery
Technology Roadmapping
Product Management
Agile
SAFe
Lean
SaaS
Cloud Environments
DevOps
DevSecOps
Cybersecurity
Artificial Intelligence and Automation

Benefits

Competitive Benefits
Flexible Group Insurance
Competitive Pension Plan
Employee Share Purchase Plan
Vacation Days
Wellness Days
Personal Development Days
Telemedicine
Employee and Family Assistance Program
Ergonomic Office Furniture Program
Performance Bonus
Discounts on Company Products

Visa sponsorship

Not detected in the job text

Keywords

IT Service Delivery
Digital Transformation
Group Savings and Retirement
Strategic IT Assets
Technology Roadmaps
Portfolio Management
Product Management
Digital Solution Delivery
Agile
SAFe
Lean
SaaS
Cloud Environments
DevOps
DevSecOps
Cybersecurity
Data Protection
Technology Risk Management
Artificial Intelligence
Automation
Technical Debt
Service Continuity
Operational Resilience
Vendor Management
Capacity Planning
Financial Services
Multidisciplinary Teams
Governance
French
English

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