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Assistant Director, Middle School
St. Andrew's College of Arts, Science and Commerce
Aurora, ON
- Full-time
Reporting to the Director of Middle School and serving on the Middle School leadership team, the Assistant Director will provide leadership across the academic program, student life, and…
Added 3 mins ago
NB
Analyst SBL Risk & Control Capital Markets
National Bank of Canada
Montreal, QC
- Full-time
…lending and borrowing team of 35 colleagues, reporting to the director. Our team stands out for its dynamism, collaboration, agility, and empowerment. The team’s mandate is to ensure the…
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T&
Director, Capital Investment & Decision Support
Turner & Townsend
Vancouver, BC
- Full-time
The Director will work closely with AMCL and Turner & Townsend colleagues across asset management, program and project delivery, controls, cost and commercial management, digital and data,…
Added 3 mins ago
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Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Working closely with the Director, Information Security & IT Risk, this role will support the continued maturation of the organization's information security risk management program,…
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NB
Analyst
National Bank of Canada
Montreal, QC
- Full-time
…team of approximately fifteen colleagues and report to the Director. Our team stands out for its strong collaboration, operational expertise, and dynamic environment. We aim to offer you…
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CH
Information Technology Specialist
CarePoint Health Mississauga
Mississauga, ON
- Full-time
CPH is also proud to serve as the Network Lead Organization for the Ontario Structured Psychotherapy (OSP) Program across Brampton, Halton, Mississauga, and South Etobicoke, expanding…
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CA
Director, Admissions & Referent Relations
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
…connecting individuals to the right care and services. The Director is accountable for the day-to-day operations that support CATC’s program admissions, ensuring alignment with…
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NB
CRO Specialist
National Bank of Canada
Montreal, QC
- Full-time
…are part of a team of 8 colleagues and report to the Senior Director, Digital Acquisition. Our team stands out for its ability to make data-driven decisions, its strategic input and its…
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NB
Senior Transformation Advisor - Capital Market Operations
National Bank of Canada
Montreal, QC
- Full-time
…approximately 50 analysts and senior advisors and report to the Senior Director, Capital Markets Operations Reconciliations. The Transformation team stands out for its strategic impact,…
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NB
Account Manager, Business Flex
National Bank of Canada
Châteauguay, QC
- Full-time
Reporting to the Director, Sales and Services Business Flex, you will work daily with a team of 135 experts. The position is full-time, 37.5 hours per week. The incumbent must be available…
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NB
Senior Commercial Credit
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director, Commercial Credit, within the Risk Management team at National Bank, involves acting as a subject-matter expert in the approval of credit facilities for small…
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NB
Director Global Transaction Banking
National Bank of Canada
Montreal, QC
- Full-time
A career as a Director or Associate Director, Global Transaction Banking (GTB), within National Bank Capital Markets (NBCCM) means acting as a trusted advisor to a diversified group of…
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NB
Expert Trust Services - Estate settlement
National Bank of Canada
Montreal, QC
- Full-time
Analyze wills and other legal documents when opening files or throughout their administration, and provide recommendations to the Director of Fiduciary Services.
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Education Facilitator & Infection Control Practitioner
Winnipeg Regional Health Authority
MB · Flexible in Manitoba, MB
Reporting to the Director Health Services - Staff Development, Infection Prevention & Control (IP&C), the Education Facilitator & Infection Control Practitioner participates as an active…
Added 18 mins ago
AR
Cook
Atria Retirement Canada - Court at Pringle Creek
Whitby, ON · ON-Whitby
- Full-time
…life. Through Flourish at Atria, our comprehensive benefits program, we offer resources and opportunities designed to support your health, financial well-being, and professional…
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Manager, Process Development & TT
Emergent Biosolutions
Winnipeg, MB
Reporting to the Director of MSAT, the Manager of Process Development / Technology Transfer will play a critical role in the long-term success of the Winnipeg site. The incumbent will…
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Director, Product Development
StarTech.com
Canada
- Full-time
…product development lifecycle across a global portfolio. The Director, Product Development, will play a pivotal role in improving time-to-market, strengthening product quality, and ensuring…
Added 18 mins ago
UH
Senior Manager, UHN West Park Assessment Centre
University Health Network
Toronto, ON
- Full-time
Altum Health is a clinical program of the University Health Network with over 300 employees across several sites (Ajax, Barrie, Brampton, Cambridge, Hamilton, Mississauga, Oakville, Oshawa,…
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Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
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Assistant Fairmont Gold Manager
AccorHotel
Banff, AB
- Contract
Reporting to the Director of Fairmont Gold, the Assistant Fairmont Gold Manager oversees the daily Fairmont Gold operation and serves as the department’s operational leader in the…
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Maintenance Person II
AccorHotel
Jasper, AB
- Full-time
Reporting to the Director, Engineering, responsibilities and essential job functions include but are not limited to the following:
Added 18 mins ago
CK
Training Manager
Circle K
Calgary, AB
- Full-time
We are currently hiring for a Training Manager to join our Western Canada Training Team. Reporting to the Director of Human Resources – Western Canada, the Training Manager will be…
Added 33 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Burnaby, BC
- $82,082 CAD / year
- Full-time
…and engaged communities across the province. Reporting to the Director, Community Impact & Investment, you will lead grant administration, data management, and reporting processes for…
Added 33 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Nanaimo, BC
- $82,082 CAD / year
- Full-time
…and engaged communities across the province. Reporting to the Director, Community Impact & Investment, you will lead grant administration, data management, and reporting processes for…
Added 34 mins ago
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Coordinator, Fundraising Granting
The Princess Margaret Cancer Foundation
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
…philanthropy, fundraising events, and our world-renowned lottery program. The work we accomplish drives groundbreaking research, relentless innovation, and a deep commitment to improving…

iA Financial Group

Manager, IT Service Delivery – Group Savings and Retirement

Montreal, QC, Canada
Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 24, 2026
Experience: Has more than 10 years of experience combining information technology, solution delivery and leadership, including at least 5 years in a management role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

Build the future with us

Are you passionate about digital transformation and eager to contribute to the purpose of an organization committed to helping its clients feel confident and secure about their future? As a Manager, IT Service Delivery – Group Savings and Retirement, you will play a key role in advancing the technology solutions that support the growth, digital experience and transformation of Group Savings and Retirement.

Reporting to the Director, IT Service Delivery – Group Savings and Retirement and Special Markets, you will be responsible for a portfolio of strategic assets and initiatives. You will lead more than a dozen internal employees and over 50 consultants organized into squads, while helping build multidisciplinary, autonomous and accountable teams.

This role is a great opportunity to showcase your skills and reach your full potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Manager, IT Service Delivery, you will be at the heart of our mission. Your main responsibilities will include:

Define the sector’s priorities and contribute to its vision, while building and mobilizing high-performing teams that foster autonomy, accountability, collaboration and continuous learning.
Attract, onboard and develop talent, manage performance and plan for succession.
Be accountable for the delivery of initiatives and the performance of the sector’s assets, including their evolution, stability, security and sustainability, while meeting cost, quality and timeline commitments.
Define and execute technology roadmaps, establish capacity plans and prioritize initiatives based on value, risks, costs, required skills and dependencies.
Ensure operational performance, resilience and service continuity, while driving the reduction of technical debt and obsolescence risks and contributing to the simplification of the technology ecosystem.
Evolve delivery practices and models to improve quality, predictability, speed of execution and the value generated by multidisciplinary teams.
Act as a strategic partner to the business sectors you support and ensure alignment between business priorities, technology strategies and enterprise architecture.
Contribute to strategic planning, portfolio management and governance forums, while ensuring that investments deliver the expected value.
Oversee portfolio budget planning and monitoring, and manage the contribution, capacity and performance of external vendors and partners.
Ensure compliance with governance frameworks, standards and security requirements, while integrating cybersecurity, data protection and technology risk management into decision-making.
Responsibly integrate artificial intelligence and automation, experiment with new delivery approaches and turn promising ideas into tangible results.

What could accelerate your success in this role

We are looking for someone who:

Is recognized for their strategic and engaging leadership, ability to build high-performing teams and ability to influence without formal authority.
Stands out for their ability to turn complex priorities into concrete results and engage teams through change to ensure sustainable adoption.
Demonstrates a strong ability to influence business partners, technology leaders, vendors and executive stakeholders.
Demonstrates excellent judgment when balancing value, delivery capacity, risks, costs and operational stability.
Demonstrates a high degree of autonomy and accountability, as well as the ability to simplify complex issues and tailor communications to different audiences.
Has more than 10 years of experience combining information technology, solution delivery and leadership, including at least 5 years in a management role.
Has solid experience in digital solution delivery, portfolio management, product management or the management of strategic IT assets.
Holds a bachelor’s degree in a relevant field or an equivalent combination of education and experience.
Has a modern perspective on delivery models, a strong sense of curiosity and a genuine interest in artificial intelligence and automation.
Experience in group savings and retirement or the financial services industry is considered an asset.
Experience with digital platforms related to sales, customer experience, human resources or corporate services is considered an asset.
Knowledge of Agile, SAFe and Lean approaches, product management, SaaS solutions, cloud environments, and DevOps and DevSecOps practices is considered an asset.
Has advanced proficiency in both French and English, spoken and written, as the person in this role will need to collaborate with unilingual English-speaking colleagues and external vendors and participate in management committees conducted in English.

Why you’ll love working with us

A work environment where learning and development come together with a collective pursuit of excellence;
Artificial intelligence is in everyone’s hands, helping you increase your personal effectiveness while supporting the organization’s growth;
A healthy, safe, equitable and inclusive workplace where everyone can freely express and develop their potential;
The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

Competitive benefits

Flexible group insurance
Competitive pension plan
Employee share purchase plan
Vacation, wellness and personal development days
Telemedicine
Employee and Family Assistance Program
Ergonomic office furniture program
Performance bonus
Discounts on iA products
And much more!

Apply now and take the lead in your career, where your talent truly matters!

Hesitating to apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. You may have a place with us, and we want to get to know you!

Location(s)

Quebec / 1080, Grande Allee West

Other Possible Location(s)

Montreal / 1981 McGill College Avenue

Company

iA Financial Group

Posting End Date

2026-11-24

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

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More about this job

Responsibilities

Lead internal employees and consultants in delivering strategic IT initiatives and managing technology assets, including their evolution, stability, security, sustainability, and operational performance. Set technology roadmaps and priorities, manage budgets and vendors, align delivery with business strategy, and improve team practices, resilience, and value realization.

Requirements

Requires more than 10 years of combined IT, solution delivery, and leadership experience, including at least 5 years in management, plus experience in digital delivery, portfolio or product management, or strategic IT asset management. A relevant bachelor’s degree or equivalent experience is required, along with advanced spoken and written French and English; experience in financial services and knowledge of Agile, SAFe, Lean, SaaS, cloud, DevOps, or DevSecOps are assets.

Skills

Strategic Leadership
Team Building
IT Service Delivery
Portfolio Management
Digital Solution Delivery
Technology Roadmapping
Product Management
Agile
SAFe
Lean
SaaS
Cloud Environments
DevOps
DevSecOps
Cybersecurity
Artificial Intelligence and Automation

Benefits

Competitive Benefits
Flexible Group Insurance
Competitive Pension Plan
Employee Share Purchase Plan
Vacation Days
Wellness Days
Personal Development Days
Telemedicine
Employee and Family Assistance Program
Ergonomic Office Furniture Program
Performance Bonus
Discounts on Company Products

Visa sponsorship

Not detected in the job text

Keywords

IT Service Delivery
Digital Transformation
Group Savings and Retirement
Strategic IT Assets
Technology Roadmaps
Portfolio Management
Product Management
Digital Solution Delivery
Agile
SAFe
Lean
SaaS
Cloud Environments
DevOps
DevSecOps
Cybersecurity
Data Protection
Technology Risk Management
Artificial Intelligence
Automation
Technical Debt
Service Continuity
Operational Resilience
Vendor Management
Capacity Planning
Financial Services
Multidisciplinary Teams
Governance
French
English

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