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Added 22 mins ago
IP
Junior Technician (Mont-Tremblant, QC)
Insight Pest Canada
Mont-Tremblant, QC
- $21.63 to $35 USD / hour
- Full-time
As a Junior Technician, you’re not just providing a service, you’re building trust. You’re the face of the company in our customers’ homes, delivering expertise, professionalism, and peace…
Added 37 mins ago
F
Instrument & Electrical Technician
FluksAqua
Richmond, BC
- Full-time
ID de l'offre REF63623X Date de publication 10/27/2026 Location Virginie Category Opérations / Exploitation & Maintenance
Added 52 mins ago
BG
Agriculture Heavy Equipment Technician - Rocky View
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Our Rocky View branch is looking for an exceptional individual to join our service department as a Heavy Equipment Technician (also known as an agriculture equipment technician) for our…
Added 52 mins ago
BG
Field Agriculture Heavy Equipment Technician
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…our service department as a Field Agriculture Heavy Equipment Technician for our Agriculture Division (John…
Added 1 hour ago
CO
Mechanics Trades II (full-time) – Closes Friday, November 6, 2026
City of Powell River BC
Powell River, BC
- Full-time
…qualification as a Heavy Duty Mechanic, Automotive Service Technician, or Commercial Transport Mechanic (Truck and Transport Mechanic) in the repair and maintenance of heavy-duty…
Added 2 hours ago
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Technicien·ne d’atelier - Manutention | Heavy Equipment Technician - Material Handling
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Added 2 hours ago
BG
Field Heavy Equipment Technician - Construction & Forestry (Windsor)
Brandt Group of Companies
Tecumseh, ON
- Full-time
Brandt is currently seeking a Field Heavy Equipment Technician for our Windsor Construction & Forestry location.
Added 3 hours ago
TC
Heavy Duty Mechanic (full-time) - Abbotsford
Transdev Canada
Abbotsford, BC
- Full-time
This position offers a competitive hourly wage of $52.40 and the opportunity to work alongside a skilled and supportive maintenance team.
Added 3 hours ago
M
Hydraulic Cylinder Technician
Motion
Stoney Creek, NB
- Full-time
Under direct supervision, the Service Technician repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems.
Added 3 hours ago
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Journeyperson Heavy Equipment Technician
Sokil Group of Companies
AB · Edmonton, AB
- Full-time
· Conduct preventative maintenance and inspections to minimize downtime.
Added 3 hours ago
PA
Automotive Service Technician
Pfaff Automotive Partners Inc.
Guelph, ON
- Full-time
We are looking for a Automotive Service Technician to join our team at Pfaff Subaru in Guelph! Our dealership has has been recognized by Automotive News Canada as a Best Dealership to Work…
Added 3 hours ago
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310S Licensed Automotive Service Technician
Pfaff Automotive Partners Inc.
Vaughan, ON
- $40 to $45 CAD / hour
- Full-time
Audi Vaughan is looking for a 310S Licensed Automotive Service Technician to join our high-performing Service team.
Added 3 hours ago
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Automotive Master Service Technician - Hyundai
Pfaff Automotive Partners Inc.
Woodbridge, ON
- Full-time
…walks through our doors. We're looking for a Automotive Service Technician who takes pride in quality, teamwork, and delivering an exceptional service…
Added 3 hours ago
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Prepper
Pfaff Automotive Partners Inc.
Markham, ON
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Added 3 hours ago
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General Repair Technician II
BGIS
Gatineau, QC
- Full-time
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Added 3 hours ago
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Diet Clerk, Patient Food Services, C&W (Casual)
Provincial Health Services Authority
Vancouver, BC
- Part-time
Under the close supervision of the Dietary Technician/Supervisor, the Diet Clerk receives patient orders using a pre-populated menu and submits the order for preparation, ensuring that…
Added 3 hours ago
SF
Facilities and Maintenance Manager
Soul Foods Group
Toronto, ON · North York, ON
- $70,000 to $80,000 CAD / year
- Full-time
Maintenance Planning & Reporting: Track maintenance requests, repair history, equipment performance and recurring issues. Use reporting and data to improve response times, technician…
Added 3 hours ago
KE
Journeyman Heavy Duty Technician/Mechanic
KBL Environmental Ltd.
Leduc, AB
- Contract
We’re looking for a Journeyman Heavy Duty Technician/Mechanic to join our team. The Journeyman Heavy Duty Technician/Mechanic performs skilled tasks in the mechanical servicing, repair and…
Added 3 hours ago
EE
Ceiling Texture Technician, Empire Envelope
Empire Envelope
Calgary, AB
- Full-time
We have an exciting opportunity for a Ceiling Texture Technician. You prepare surfaces, operate texture equipment, and apply ceiling texture finishes, including Regular (Popcorn), Splatter,…
Added 3 hours ago
QP
Mechanical Technician
QuadReal Property Group
Vancouver, BC
- Full-time
Reporting to the Mechanical Operations Manager (or General Manager), the Mechanical Technician is an intermediate-level building technician responsible for providing operational maintenance…
Added 3 hours ago
Fleet Technician - Heavy Duty Mechanic
destinationone Consulting
AB · Western Alberta (Jasper), Alberta
This is a full-time, continuous opportunity for an experienced Heavy Equipment Technician who brings strong diagnostic capability, sound judgment and a commitment to safe, reliable public…
Added 4 hours ago
BG
310T Truck & Coach Technician - Ottawa Peterbilt
Brandt Group of Companies
Ramsayville, ON
- Full-time
Brandt is currently seeking a 310T Truck & Coach Technician for our Ottawa Peterbilt location. This position is responsible for the diagnostics, repair and maintenance of trucks, trailers,…
Added 4 hours ago
BG
Field 310T Truck & Coach Technician - Ottawa Peterbilt
Brandt Group of Companies
Ramsayville, ON
- Full-time
We are currently seeking a Field Truck and Coach Technician join our Peterbilt Dealership in Ottawa, ON. This position is responsible for the repair and maintenance of Truck and Coach based…
Added 4 hours ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
…lifecycle of our products, from design and manufacturing to…
Added 4 hours ago
RG
Aircraft Maintenance Engineer
RecruitPod Global
Dorval, QC
- Full-time
Completed Aircraft Maintenance Engineer Technician program or equivalent.

iA Financial Group

Senior IT Technician, Privileged IT Access Service

Vancouver, BC, Canada
Toronto, ON, Canada
Montreal, QC, Canada
Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

Build the future with us

Are you passionate about technology and looking to grow in an environment where speed, reliability and service quality are essential?

As a Senior IT Technician, Privileged IT Access Service, you will play a key role in providing advanced, personalized and confidential technology support to a targeted group of users operating in critical and strategic environments.

You will proactively provide users with hands-on support, both remotely and on-site, while acting as a trusted technology advisor to maximize their productivity and peace of mind, as well as the security and continuity of their operations.

What you will accomplish with us

Handle requests received through the dedicated phone line and quickly provide appropriate technical solutions.
Support users in adopting and making optimal use of IT tools, including during onboarding.
Provide support in offices, at events, in IT areas or at any other location as required.
Collaborate with infrastructure, security and application teams to accelerate incident resolution.
Act as the primary point of contact, provide personalized follow-up and document interventions.
Serve as a technical resource for colleagues and contribute to knowledge sharing.
Recommend improvements to processes, ways of working and the user experience.
Coordinate with related teams on complex or high-priority requests.

What could accelerate your success in this role

We are looking for someone who:

Has a minimum of five years of relevant experience in information technology.
Has advanced experience in Level 2 or Level 3 troubleshooting, access management, IT security and equipment configuration.
Is recognized for their expertise in Windows, macOS, iOS and Android environments, as well as Microsoft 365, Teams and SharePoint.
Has a strong command of the analytical processes required to resolve complex, new or unprecedented situations.
Is able to positively influence the effectiveness of their team and related teams.
Demonstrates excellent interpersonal skills and communicates with tact, diplomacy and professionalism.
Delivers exceptional service through an empathetic, discreet, proactive and solution-oriented approach.
Is able to manage urgent or critical situations with diligence, composure and professionalism.
Demonstrates autonomy, teamwork, technological curiosity and a commitment to continuous learning.
Has an advanced level of proficiency in both French and English, as the person in this role will be required to interact daily, both verbally and in writing, with unilingual English-speaking clients.
Has significant customer service experience, particularly in high-touch or strategic support environments.

Assets

Hands-on technical support experience in the financial sector, including financial markets and trading environments, with experience using Bloomberg and other specialized platforms.
Experience providing support for both corporate and personal devices, based on the applicable service level.
Experience providing support in private residences or while travelling within Canada or internationally.
Experience with proactive equipment maintenance and accelerated equipment replacement.
Experience providing personalized support aimed at ensuring business continuity and minimizing disruptions.

Working conditions

Planned schedule for 2026: Monday to Friday, from 7:30 a.m. to 3:30 p.m. Eastern Time or from 8:00 a.m. to 4:00 p.m., with a rotating one-week on-call period from Monday to Friday, from 4:00 p.m. to 8:00 p.m., with compensation.
Planned transition to a 24/7 rotating service model starting in 2027.
A valid driver’s licence and access to a vehicle are required.
Travel within Canada or internationally may be required.
Hybrid position, with in-office presence based on operational needs.
Two days of remote work permitted and three days in the office.
Flexibility is required to respond to urgent or critical situations.

Apply now and take charge of your career, where your talent truly matters!

Hesitant to apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, take the leap and apply. Your place may be with us, and we want to get to know you!

The typical hiring range for this position is between $66 862 and $96 093; the base salary may vary depending on knowledge, skills, years of experience, and internal equity.

Location(s)

Montreal / 1981 McGill College Avenue

Other Possible Location(s)

Quebec / 1080, Grande Allee WestVancouver / 988 Broadway WestToronto / 26 Wellington Street East

Company

iA Financial Group

Posting End Date

2026-11-18

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

Apply About employer

More about this job

Responsibilities

Provide advanced, personalized, and confidential technical support to users in critical environments while acting as a trusted technology advisor. Collaborate with infrastructure and security teams to resolve incidents and ensure the continuity of operations.

Requirements

Requires at least five years of IT experience with advanced troubleshooting skills in Windows, macOS, and mobile environments. Candidates must possess excellent interpersonal skills and the ability to manage urgent situations with professionalism.

Skills

IT support
Privileged access management
Troubleshooting
IT security
Windows
MacOS
iOS
Android
Microsoft 365
Teams
SharePoint
Customer service
Incident resolution
Technical advisory
Business continuity
Communication

Benefits

Continuous learning
Professional development
On-call compensation

Visa sponsorship

Not detected in the job text

Keywords

IT Technician
Privileged Access
Level 2 Support
Level 3 Support
IT Security
Windows
MacOS
iOS
Android
Microsoft 365
Teams
SharePoint
Bloomberg
Financial Services
Trading Environments
Business Continuity
Customer Service
Technical Support
Infrastructure
Incident Management
Onboarding
Hardware Configuration
Remote Support
On-site Support
Professionalism
Diplomacy
Autonomy
Continuous Learning

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