Find work in Canada.

511,654 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
WI
Asset Management Consultant
WSP in Canada
Canada
- Full-time
As an Asset Management Advisor, reporting to a regional team lead, you will be expected to actively contribute to our Canadian Asset Management Strategy, which is key to our WSP growth in…
Added 10 mins ago
J
Information Security Program Manager
Jobgether
Canada
- Full-time
…operations across multiple client environments. You will combine strategic security leadership with hands-on risk management, regulatory compliance, and security program oversight. Working…
Added 10 mins ago
KC
Director, US Immigration
KPMG Canada
Toronto, ON
- Full-time
…at the Director level. In this senior role, you will provide strategic advice on complex US business immigration matters, lead client engagements and relationships, and contribute to the…
Added 10 mins ago
D
Senior Advisor, Business development and sales support
Desjardins
Laval, QC · Montreal, QC · Saint-Jérôme, QC
- Full-time
As a senior sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple…
Added 1 hour ago
PC
Data & AI Transformation Director
PwC Canada
Toronto, ON
- Full-time
Drive successful outcomes across strategic transformation initiatives and managed delivery engagements.
Added 1 hour ago
T
Developing Investment Advisor
TD
London, ON
- Full-time
…one-on-one relationship with a dedicated and professional Investment Advisor, while maintaining active participation in decisions regarding their investment portfolio. It's a very special…
Added 2 hours ago
SM
RQ11309 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to gather client business requirements, corporate I&IT information mandates, client information technology strategic plans, environment requirements, and standards.
Added 2 hours ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
As part of the Clinical Services department, this position will also serve as a clinical advisor to the organization and provide leadership to ESC to ensure innovation amongst a competitive…
Added 2 hours ago
A
Senior Manager, Quality Assurance Services
ATB
Calgary, AB · Edmonton, AB
- Full-time
…teams, QA Leads, and subject matter experts to align with ATB’s strategic vision, to support continuous delivery…
Added 2 hours ago
A
Business Consultant
ATB
Calgary, AB
- Full-time
Develops relationships with business owners, Wealth advisors, Business bankers and strategic partners, deepening client relationships and supporting client acquisition and retention
Added 2 hours ago
M
Cloud & AI Platform Sales Specialist
Microsoft
Toronto, ON
- Full-time
…maintain relationships with customers, influence long-term strategic direction and act as a trusted advisor driving engagement at the CXO level with business and technology decision makers.…
Added 2 hours ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
As a trusted advisor and the day-to-day IT partner for plant managers and operations leaders, the BRM drives plant-level IT execution and alignment between business and technology…
Added 2 hours ago
I
Services and Solutions - Sales Executive
Insight
Toronto, ON
- Full-time
Trusted advisor approach with client executives and the ability to build long-term relationships.
Added 3 hours ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
…structured feedback. In addition to developing technical and strategic skills, you’ll complete six firmwide courses led by senior leaders, giving you both deep expertise and a broad…
Added 3 hours ago
GL
Manager, Compilation and Advisory Services
GGFL LLP
Ottawa, ON
- Full-time
As a Manager in our Health Professional Team, you’ll be the go-to advisor for local doctors, dentists, and other health pros - helping them navigate their unique financial journeys. From…
Added 3 hours ago
GL
Manager, Assurance & Advisory Services
GGFL LLP
Ottawa, ON
- Full-time
Be the trusted advisor - the first call your clients make when decisions matter.
Added 3 hours ago
Asset Management Consultant
WSP
Toronto, ON
As an Asset Management Advisor, reporting to a regional team lead, you will be expected to actively contribute to our Canadian Asset Management Strategy, which is key to our WSP growth in…
Added 3 hours ago
C
Responsable de l'environnement, de la santé et de la sécurité
Celanese
Boucherville, QC
- Full-time
…and effective decision-making mechanisms. You will act as a strategic advisor to senior management and governing bodies, ensuring that governance is aligned with strategic objectives, legal…
Added 3 hours ago
CU
Senior HR Advisor - Projects
Concordia University of Edmonton
AB · Edmonton, AB
- Full-time
Reporting to the Director, Human Resources, the Senior HR Advisor - Major Projects provides senior HR advisory support and leads organizational development, workforce planning, change…
Added 3 hours ago
T
Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
…Developing Investment Advisors into our Developing Investment Advisor Program. This is a highly specialized program where participants gain the opportunity to build comprehensive knowledge…
Added 4 hours ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
Build trusted advisor relationships with client technology and business teams.
Added 4 hours ago
O
NA Sales Representative, Commercial EXA & Hardware Sales Specialist
Oracle
Canada
- Full-time
Becomes trusted advisor to key customer influencers and decision makers.
Added 4 hours ago
D
Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
…planning, feasibility and development projects that involve strategic, complex, and highly innovative interventions involving multiple sectors. In this regard, you will contribute to…
Added 4 hours ago
GC
Senior Hydrogeologist
GEI Consultants, Inc.
Markham, ON
- Full-time
…GEI’s market presence, identifying opportunities, supporting strategic pursuits, and helping grow long-term client partnerships across…
Added 4 hours ago
RB
Senior Manager, Operational Risk / IT Risk and Compliance
Royal Bank of Canada
Toronto, ON
- Full-time
…unlock operational efficiency and enable our teams to focus on strategic risk…

iA Financial Group

Senior Process Journey Owner

Toronto, ON, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 10, 2026
Experience: Has at least 10 years of relevant experience in digital strategy, journey ownership, process improvement, and the delivery of complex business transformation initiatives.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

Build the future with us

Are you driven by digital transformation and eager to improve the experiences of advisors and clients? As a Senior Process Journey Owner, you will lead the evolution of business processes to increase efficiency, productivity, and quality across the advisor and client journeys at iA Private Wealth.

Working closely with Journey Owners, Process Engineers, Product Owners, and business and technology stakeholders, you will assess existing processes, identify improvement opportunities, and deliver changes that advance operational excellence. You will also help integrate digital and artificial intelligence touchpoints to create seamless, customer-centric experiences.

This is an opportunity to lead complex transformations, influence senior stakeholders, and shape the future of wealth management within a caring and trustworthy company where collaboration, innovation, and professional development are valued.

What you’ll accomplish with us

As a Senior Process Journey Owner, you’ll be at the core of our mission. Here are the main responsibilities:

Establish the process journey vision, strategy, and integration model across advisors and head office teams to achieve target business outcomes and deliver best-in-class digital experiences.
Translate business goals into strategic opportunities and develop an MVP-centred roadmap with short-, medium-, and long-term objectives in collaboration with Product Owners and key stakeholders.
Develop business cases, define and measure objectives and key results, and manage journey metrics, revenues, costs, total cost of ownership, performance, and return on investment.
Represent the voice of clients and advisors by leading qualitative and quantitative research, journey mapping, customer-listening initiatives, journey analytics, market intelligence, and performance measurement.
Lead journey and process design activities, including design thinking, ideation, prototyping, testing, iteration, process optimization, documentation, and the ongoing evolution of target experiences.
Lead multiple large, complex, and multi-year business transformation initiatives, defining and prioritizing EPICs and Features, coordinating cross-functional delivery, and representing the business throughout development and user acceptance testing.
Orchestrate end-to-end delivery through Program Increment Planning, iteration reviews, system demonstrations, risk management, governance reporting, and compliance with applicable legal, regulatory, and internal policy requirements.
Build and manage relationships with executives, advisors, internal teams, technology companies, service providers, and third-party partners while leading stakeholder communications, change management, adoption, training, and organizational readiness.

What could accelerate your success in this role

We’re looking for someone who:

Has at least 10 years of relevant experience in digital strategy, journey ownership, process improvement, and the delivery of complex business transformation initiatives.
Holds a degree in Business, Marketing, or a related field; an MBA and professional certifications such as Lean Six Sigma, Certified Process Professional, or Certified Business Process Professional are considered assets.
Demonstrates strong knowledge of wealth management industry trends, investment solutions, emerging technologies, and the regulatory environment.
Has experience working in Agile environments, participating in Agile ceremonies, managing EPICs and Features, tracking team-level metrics, removing blockers, and coordinating business and technology capabilities.
Brings P&L and financial management experience, with a demonstrated ability to build business cases and drive profitable adoption, growth, operational performance, and return on investment.
Excels at strategic planning, stakeholder coordination, change management, problem-solving, and managing multiple priorities and deadlines in a fast-paced environment.
Communicates complex ideas clearly and persuasively, builds productive relationships at all organizational levels, and effectively influences senior executives, vendors, consultants, and cross-functional partners.
Has an advanced level of English proficiency, as the role involves leading meetings, presenting recommendations, preparing documentation, and collaborating with English-speaking colleagues and internal partners across Canada on a frequent basis.
Excellent French communication skills, both oral and written, are also an asset.

Why you’ll love working with us

A work environment where learning and development merge with a collective pursuit of excellence;
AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Competitive Benefits

Flexible group insurance plans
Competitive retirement savings plan
Employee share purchase plan
Vacation program, wellness days, and personal development days
Telemedicine services
Employee and Family Assistance Program
Ergonomic furniture program
Performance bonus, discounts on iA products, and much more

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply. Your place might be with us, and we want to get to know you!

The typical hiring range for this position is between $110,000 and $140,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

Location(s)

Montreal / 1981 McGill College Avenue

Other Possible Location(s)

Toronto / 26 Wellington Street East

Company

iA Private Wealth Inc.

Posting End Date

2026-11-10

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

Apply About employer

More about this job

Responsibilities

The Senior Process Journey Owner will lead the evolution of business processes to enhance advisor and client experiences through digital transformation and operational excellence. They are responsible for defining the journey strategy, managing complex transformation initiatives, and coordinating cross-functional teams to deliver measurable business outcomes.

Requirements

Candidates must have at least 10 years of experience in digital strategy, journey ownership, and business transformation within the wealth management industry. A degree in Business or Marketing is required, with professional certifications like Lean Six Sigma or an MBA considered significant assets.

Skills

Digital strategy
Journey ownership
Process improvement
Business transformation
Wealth management
Agile methodology
Financial management
Stakeholder management
Change management
Strategic planning
Design thinking
Process optimization
Data analytics
Project management
Risk management
Regulatory compliance

Benefits

Employee share purchase plan
Vacation program
Wellness days
Personal development days
Telemedicine services
Employee and Family Assistance Program
Ergonomic furniture program
Performance bonus
Discounts on iA products

Visa sponsorship

Not detected in the job text

Keywords

Digital transformation
Wealth management
Agile
Lean Six Sigma
Business case development
Journey mapping
Process engineering
Product ownership
MVP
EPICs
Features
P&L management
Return on investment
Change management
Stakeholder engagement
Artificial intelligence
Customer-centric
Operational excellence
Regulatory environment
Program increment planning
User acceptance testing
Market intelligence
Performance measurement
Strategy
Innovation

Report this job