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Added 9 mins ago
PM
Medical Device Reprocessing Technician II
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- Full-time
Completion of a recognized Medical Device Sterile Supply Processing course or a current Medical Device Technician Certificate
Added 11 mins ago
ME
Technicien(ne) de Service en Chantier / Field Service Technician
MACLEAN ENGINEERING & MARKETING CO. LIMITED
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- Full-time
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Added 24 mins ago
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Overhead Crane Technician - FIFO 14/14
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Added 1 hour ago
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Residential HVAC Technician - $25-$35/Hour Base + Commission!
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Added 1 hour ago
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Sales & Account Manager
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Assistant Store Manager
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Junior Electrical Technician
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…leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
Added 1 hour ago
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Maintenance Technician Lead
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The Maintenance Technician Lead is responsible for preventive and unscheduled maintenance of machinery, equipment and building structure.
Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Technicien.ne principal.e du support TI – Siège social // Senior HQ Support Technician
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- Full-time
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Added 1 hour ago
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Sustainable Operations Program Analyst
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Midhurst, ON
- Full-time
Provide administrative support services including correspondence, minute taking, calendar management, updating files and records utilizing a number of systems.
Added 1 hour ago
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Maintenance Technician Apprentice
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Toronto, ON
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As a CBRE Maintenance Technical Apprentice, you will develop on the job skills to maintain buildings, industrial systems, and equipment on an ongoing basis.
Added 1 hour ago
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Service Technician
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Service technician and/or plumbing experience is an asset
Added 1 hour ago
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Service Desk Technician
TEKsystems
Montreal, QC
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- Full-time
Le poste suit un horaire normal de bureau et nécessite une communication et une coordination régulières avec les utilisateurs, les équipes dinfrastructure et les autres groupes de soutien…
Added 1 hour ago
A
QA/QC Specialist
Actalent
Burnaby, BC
- $35 to $45 CAD / hour
- Contract
Foundational, hands-on experience as a Mechanical Technician, Quality Control Inspector, or in a similar role, providing a practical understanding of physical part inspection and…
Added 1 hour ago
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PROFESSIONNEL, SERVICES SUR LE TERRAIN, CANADA
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs, light repairs and maintains a variety of industrial equipment found within…

IAMGOLD

IT Technician

Gogama, ON, Canada

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Applications open in a new tab.

Job details

Experience: A minimum of 1-2 years of related work experience.
Posting language: English
Posted: Oct 13, 2026

Original job description

Improve today. Define tomorrow.

At Côté Gold, we focus on what we contribute, not just what we extract. We believe that in order for prosperity to be sustained, it must be shared, it must support the well-being of our employees and our communities, and it must be achieved with minimal impact to the environment.

Côté Gold is being developed in partnership with the Mattagami First Nation, Flying Post First Nation and Métis Nation of Ontario, Region 3.

The open-pit gold mine is a joint venture between IAMGOLD and Sumitomo Metal Mining Co. Ltd. and is operated by IAMGOLD. We are located near Gogama, Ontario, with access to stable infrastructure and strong connections with our local communities.

Accessing Opportunities at Côté Gold

IAMGOLD is committed to treating all people in a way that respects their dignity and independence. Should you require any support or accommodation during the recruitment process or otherwise, please notify us when you apply and we will work to meet your accessibility needs.

IT Technician

The IT Technician provides reliable, consistent and timely IT services to Côté Gold. Working collaboratively with all stakeholders, the IT Specialist strives to optimize IT performance and to identify solutions to IT and business-related challenges.

Key Responsibilities

Area 1:

Deliver Effective and Reliable Technical and Operational Support.

Provide and seek to continuously improve enterprise O365 and Desktop support.
Ensure accurate and timely processing of all activities related to IT matters.
Complete new software and printer installations and upgrades.
Support Telephony; desktop and cellular phones.
Work with users to install, customize, and set up user specific hardware and software configuration operating systems and common applications.
Troubleshoot hardware and software issues.
Maintain equipment and software inventory and organize equipment, software, and hardware inventory and ensure IT work areas are in good order.
Answer queries and handle requests related to IT matters.
Follow established policies and procedures related to IT with Cote Gold and IAMGOLD and comply with established methodologies and quality standards.
Escalate issues requiring advanced expertise or knowledge about the broader business impact of decisions.
Coordinate IT consultants as required.
Fulfill support requests through ticketing system.
Perform imaging of new and old computers.
Perform Server Administration: Support maintenance duties and AD usage.
Perform Network Administration: Support troubleshooting and repairs.

Area 2:

Records and Routine Analysis.

Ensure documents and reports are up to date, in the required format, accurate, and produced on time.
Ensure backup and recovery activities are reliable and regular, including managing tape rotation and providing and receipt tape in relation with recall.
Maintain reference material according to company regulations and policies.
Maintain equipment repair history.
Analyze information related to computers which may include generating basic reports, reviewing them for accuracy, and monitoring overall quality.
Prepare reports as required.

Area 3:

Operational Excellence.

Seek opportunities to improve IT reliability.
Commit to continuous learning and improvement.
Continually seek to improve skills.
Watch for inefficiencies or problems, and ensure problems and inefficiencies are shared with others.
Work collaboratively to troubleshoot and resolve problems.
Consider risk along the five dimensions (throughput, time, quality, sustainability and cost).

Area 4::

Work collaboratively with others to deliver IT reliability.

Participate in and lend your expertise to the team.
Communicate clearly and effectively using the tools provided.
Ensure any deficiencies are communicated to the appropriate team members for follow up.
Participate in multi-disciplinary teams to deliver on our commitment to our team, our communities, the environment, and our shareholders.
Coordinate with other team members on site to meet IT deliverables.

Minimum Requirements And Nice To Haves

Minimum Qualifications, Formal Education, Certifications or Equivalents

College diploma in an IT related field.

AND

Completion of a relevant specialized training program / certification.

Work Experience – Nature & Length

A minimum of 1-2 years of related work experience.
Experience in a technical role for a multi-location organization or mining organization is considered an asset.

Additional Qualifications – Competency Requirements

Proficient with Windows operating systems.
Proven ability to deliver output on time, on schedule and within budget.
Ability to explain complex IT topics to various audiences.
Familiarity with wiring, cabling, communication protocols, and connectivity hardware.
Sound knowledge of policies, practices, and procedures related to IT systems.
Well organized.
Works well independently as well as in team settings.
Possesses good time-management skills and is able to work effectively under pressure.

What We Offer

IAMGOLD believes in rewarding outstanding performance with an equally outstanding total rewards package. Our attractive offerings include:

Competitive Salary and Bonus ● Extended Health, Dental and Insurance Benefit Coverage ● Health Spending Account ● Fitness & Wellness Subsidy ● Employee & Family Assistance Program ● Registered Pension Plan with Company Match ● Employee Share Purchase Plan with Company Match ● TFSA & RRSP ● Electric Vehicle Subsidy

Empowering People – Extraordinary Performance

IAMGOLD is a leading mid-tier Canadian gold producer with operating gold mines on three continents. We are in growth-mode, with a robust pipeline of development and exploration projects in Canada, South America and Africa. Throughout our 30 year history, we have demonstrated our commitment to responsible and sustainable mining practices, and our Zero Harm® commitment ensures that we continually strive to reach the highest standards in human health and safety, minimize our impact on the environment and support the development of the local communities in which we proudly operate.

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More about this job

Responsibilities

The IT Technician provides reliable technical support for hardware, software, and network infrastructure at the Côté Gold mine site. Responsibilities include troubleshooting issues, managing IT inventory, performing server and network administration, and ensuring consistent service delivery through a ticketing system.

Requirements

Candidates must possess a college diploma in an IT-related field along with a relevant specialized certification. A minimum of 1-2 years of related work experience is required, with preference given to those with experience in mining or multi-location organizations.

Skills

O365 Support
Desktop Support
Hardware Installation
Software Installation
Telephony Support
Troubleshooting
Inventory Management
Server Administration
Network Administration
Active Directory
Imaging
Ticketing System
Windows Operating Systems
Cabling
Communication Protocols
Time Management

Benefits

Competitive Salary
Bonus
Extended Health Coverage
Dental Coverage
Insurance Benefit Coverage
Health Spending Account
Fitness & Wellness Subsidy
Employee & Family Assistance Program
Registered Pension Plan with Company Match
Employee Share Purchase Plan with Company Match
TFSA
RRSP
Electric Vehicle Subsidy

Visa sponsorship

Not detected in the job text

Keywords

IT Technician
O365
Desktop Support
Telephony
Hardware
Software
Inventory
Server Administration
Active Directory
Network Administration
Imaging
Ticketing System
Windows
Cabling
Communication Protocols
Connectivity
Mining
Infrastructure
Technical Support
Operational Excellence

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