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Added 3 mins ago
Programmatic Account Manager, LCS, Media
Google
Toronto, ON
Monitor performance data to extract key insights, identifying and cultivating qualified upsell opportunities to drive future customer growth and build pipeline.
Added 48 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
AC
Vendor Relationship Manager - Property Claims
Aviva Canada
AB · Edmonton, AB
- Full-time
Strong analytical skills, with the ability to translate data into insights. Proficient with Excel and PowerPoint
Added 2 hours ago
PF
Technical Manager
Power Factors
Brossard, QC
- Full-time
Added 2 hours ago
XI
Manager, Customer Intelligence
Xplore Inc
Markham, ON
- Full-time
We're looking for a Manager, Customer Intelligence, based in Markham office (2-3 days a week) to help build and operationalize Xplore's customer and market understanding, supporting the…
Added 2 hours ago
PF
Technical Manager
Power Factors
Remote, Canada
- Remote
Added 3 hours ago
B
Key Account Manager // Gestionnaire de Comptes Clés
BAT
Toronto, ON
- Full-time
Utiliser les données POS clients, les données syndiquées, les insights consommateurs et les analyses de catégorie afin d’identifier les occasions de croissance, de bâtir des argumentaires…
Added 4 hours ago
S
Digital Marketing Specialist, Email
Seequent
Vancouver, BC
- Full-time
…while monitoring program performance, preparing reports and insights, and maintaining data accuracy and quality. It also provides operational support for marketing automation platforms,…
Added 5 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
…feedback, service request data, operational trends and frontline insights to identify opportunities to improve how residents experience City services. The position works collaboratively…
Added 5 hours ago
J
B2B Sales Assistant Manager
Jobgether
Canada
- Contract
The B2B Sales Assistant Manager will lead and develop a high-performing sales team focused on helping business clients maximize growth through technology solutions and strategic account…
Added 5 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
J
B2B Sales Assistant Manager
Jobgether
Canada
- Full-time
The B2B Sales Assistant Manager will lead and develop a high-performing sales team focused on helping business clients maximize growth through technology solutions and strategic account…
Added 5 hours ago
E
Specialist, Product & Process
Evo
Burnaby, BC
- Full-time
As a Specialist, Product and Process, you will support the Senior Manager, Product and Process to navigate day to day issues, engage and deliver in projects, and investigate on the…
Added 5 hours ago
TN
Sales representative
TA Networks Inc.
Mississauga, ON
- Full-time
Manage a sales portfolio and meet with potential customers to gain insights into the customer’s needs and build new opportunities based on business analytics.
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 5 hours ago
AR
Demand Generation Manager-Connected Vehicles
Altruck Rentals
Guelph, ON
- Full-time
We are looking for a hands-on, results-oriented Demand Generation Manager to build awareness, generate demand, and create a consistent flow of qualified opportunities for our Sales team.
Added 5 hours ago
UF
Transportation Logistics Specialist
Uber Freight
Oakville, ON
- Full-time
Reporting and Analytics (Ability to run BI reports; validate information; understand reports, offer feedback and deliver insights to your manager and or customer contacts on the information…
Added 5 hours ago
S
Senior Manager, AML Investigations - Canadian Banking
Scotiabank
Mississauga, ON
- Full-time
Develop expertise with the applicable case management systems, bank information systems, and analytics reporting tools and share insights, as appropriate.
Added 5 hours ago
G
Project Control Specialist 2 - Water and Waste Water Infrastructure
Graham
Calgary, AB
- Full-time
…Infrastructure Division. Reporting to the Project Controls Manager, this role partners with project teams to establish, maintain, and optimize project controls processes and systems…
Added 5 hours ago
BI
Senior Service Representative, Investment Operations
BMO Insurance
Toronto, ON
- Full-time
Analyzes data and information to provide insights and recommendations.
Added 5 hours ago
FS
Sr. Manager, Operations Standards, Firehouse Subs, Canada
Firehouse Subs
Toronto, ON
- Full-time
The Senior Manager of Operations Standards plays a critical role in supporting franchise partners and ensuring that Firehouse Subs has clearly defined and executable standards and…
Added 5 hours ago
K
Senior Manager, Loyalty and Digital
KFC
Vaughan, ON
- Full-time
The Senior Manager, Loyalty & Digital is accountable for leading the development and execution of loyalty and digital strategy aligned with the broader business strategy. The role combines…
Added 5 hours ago
R
Social Media Manager
RW&CO
Montreal, QC
- Full-time
We’re looking for a Social Media Manager who lives and breathes social, understands fashion and culture, and knows how to turn great content into meaningful connections.
Added 5 hours ago
TU
Internal Auditor
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…management activities. In addition, the role will implement ERA data analytics strategy to provide more data-driven insights to stakeholders. This position interfaces with a wide range of…
Added 5 hours ago
TU
Internal Auditor
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…management activities. In addition, the role will implement ERA data analytics strategy to provide more data-driven insights to stakeholders. This position interfaces with a wide range of…

IATA

Senior Manager, DDS Operations

Montreal, QC, Canada

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Job details

Posting language: English
Posted: Sep 29, 2026

Original job description

Employment Type: Permanent

Contract Duration:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

IATA’s Business Intelligence Services are the focal point and driving force for data management and global BI services for the aviation industry. The team is comprised of aviation industry experts, data management and analytic professionals. One of the four verticals within the IATA BIS department focused on Passenger Traffic & Sales. This unit places a strong emphasis on managing end-to-end delivery of products, Vendor managements and acting as IATA in-house business expert in direct liaison with external providers and partners. The Senior Manager, Operations reports to Head, Pax Traffic & Sales BI.

Responsibilities

Take Charge of the technical and operations aspects of DDS cloud-based industry data solution. Serve as the in-house business specialist and lead in direct liaison with external providers, partners, and internal IT stakeholders. Guiding end-to-end ETL processes in collaboration with the Ingestion team, in coordination with ARC and external vendors. Oversee the client end to end delivery processes, this includes both Flat file and webtool deliveries and in coordination with ARC. Identify opportunities to improve and optimize operational processes and performance through data-driven insights. Monitor, measure, and report SLAs for different vendors in coordination with IT and create an early warning mechanism related to Vendors quality, through creation and distribution of regular reports and dashboards to support decision making and early warnings. Oversees the processes of – but not limited to - developing Statement of Work on change requests and sign-off on the deliverables and aid in grooming stories and making sure it’s a reflection of the business needs. Budget management: Monitor, manage and optimize the bank of days and costing related with enhancement and other out-of-pocket expenses. Managing in coordination with IT all maintenance and development processes and ensuring compliance with ISO27001 / ISO 9001 standards. Manage a team responsible for both product delivery and solution technology by mentoring and developing a team of BI experts. Training other colleagues on data management framework, processes, tools and functions, which promote database standards and best practices.

We would love to hear from you if

M.Sc. or B.Sc. in Computer Science or Aviation Information Systems, or equivalent experience. Must have solid aviation business expertise with 10+ years working experience managing global scale operations job. preferably in aviation commercial data 7+ years’ experience in data management lead role. Must have broad and sufficient knowledge of various aspects of data Management including data governance, data quality, master data management, data integration, information life cycle. Also is familiar with AWS & Snowflake solutions for data management, metadata management, business intelligence and reporting (MS Power BI), integration and systems architecture. Familiarity with Ticket management System, particularly JIRA / JSM. Proven experience working closely with business owners and subject matter experts to document, design, develop, and deliver high-quality data and analytics solutions is required. Requires solid knowledge of business planning, resource/financial planning and reporting, proven project management skills. Good interpersonal communication: the ability to communicate complex issues in a simple manner. Fluent reading, writing, and speaking abilities in English. Team player and strong sense of ownership. Familiar with complex matrix structure Ability to work under pressure with strict deadlines.

Travel Required: 10

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!

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More about this job

Responsibilities

The Senior Manager oversees the technical and operational aspects of cloud-based industry data solutions while managing end-to-end delivery processes. They are responsible for leading a team of BI experts, managing vendor relationships, and ensuring compliance with ISO standards.

Requirements

Candidates must have a degree in Computer Science or Aviation Information Systems and over 10 years of experience in global scale operations. Strong expertise in data management, AWS, Snowflake, and project management is required, along with excellent communication skills.

Skills

Aviation business expertise
Data management
Data governance
Data quality
Master data management
Data integration
Information life cycle
AWS
Snowflake
Business intelligence
MS Power BI
Systems architecture
JIRA
JSM
Project management
Budget management

Benefits

Continuous learning
Equal pay
Family-friendly policies
Volunteering time off
Flexible work options
Remote work
Hybrid work
Work from abroad policy
Birthday off

Visa sponsorship

Not detected in the job text

Keywords

DDS
Aviation
Data Management
Cloud-based
ETL
ARC
Vendor Management
SLA
ISO27001
ISO 9001
BI
AWS
Snowflake
Power BI
JIRA
JSM
Project Management
Budget Management
Data Governance
Data Quality
Master Data Management
Data Integration
Information Life Cycle
Systems Architecture
Business Intelligence
Operations Management
Aviation Commercial Data
Statement of Work
Change Requests
Mentoring

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