Jobs in Canada

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Added 14 mins ago
TG
Senior DevOps/Site Reliability Engineer
TMX Group
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Must Have(s):
Added 14 mins ago
T
Manager, Privacy Program Governance and Operations (5684)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 14 mins ago
T
Business Insights Analyst I
TD
Markham, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 14 mins ago
Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
Added 14 mins ago
Retail Assistant Store Manager - Portage Ave.
Fire & Flower Inc.
Winnipeg, MB
The Retail Assistant Store Manager, under the direction of the General Manager, is primarily responsible for the daily business operations of the store including training and supervising…
Added 14 mins ago
NR
Manager, Accounting and Partnership Office
Norton Rose Fulbright
Toronto, ON · Montreal, QC
- Full-time
4 days in office – Montreal or Toronto
Added 14 mins ago
OV
Manager, Strategic Sourcing and Procurement - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Working in partnership with Mohawk Medbuy Corporation (MMC), HealthPRO, and other sourcing partners, the Manager drives standardization, innovation, cost efficiencies, and value-based…
Added 14 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Supports management of customer complaints as required in partnership with the Lead Emergency RVT and Hospital Manager, interacting with clientele to deescalate, resolve, and/or escalate…
Added 14 mins ago
PC
Site Safety & Training Manager
Paladin Canada
La Loche, SK
- Full-time
Paladin Canada is seeking an experienced Safety and Training Manager to lead site-based health, safety and training activities during construction of the Patterson Lake South Project, an…
Added 14 mins ago
Prospect Development Analyst, Philanthropy Operations
World Vision Canada
Mississauga, ON
Prospect Development Manager, Philanthropy Operations
Added 14 mins ago
M
Manager, Operations Integration Subways
Metrolinx
Toronto, ON
- Full-time
The Manager, Operations Integration – Subways plays a key role in ensuring the safe, reliable and efficient delivery of subway and LRT services. The position provides operational, technical…
Added 14 mins ago
D
Advisor, Communications
Desjardins
Montreal, QC · Levis, QC
- Full-time
…media communications and serving as social media community manager. You lead complex and innovative development projects and strategic initiatives involving print media, linguistic services…
Added 14 mins ago
D
Assistant Manager, Member Services and Sales Support
Desjardins
Port-Cartier, QC · Sept-Îles, QC · Caisse Desjardins du Coeur-de-la-Côte-Nord
- Full-time
As a member services and sales support assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the…
Added 15 mins ago
P&
Santé/Sécurité et Hygiène Industriel Gestionnaire | Health & Safety Industrial Hygiene Manager
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
Posséder du leadership et le savoir-faire nécessaire pour susciter l’adhésion aux solutions proposées.
Added 15 mins ago
KP
Front Office Manager
Kingfisher Pacific Resort & Spa
Royston, BC
- Full-time
Reporting directly to the General Manager, this position combines active operational leadership with strategic oversight of departmental performance, guest satisfaction, and revenue…
Added 15 mins ago
A
Senior Project Manager
Airswift
Redwater, AB
- Contract
Project Manager –Capital Projects (Gas Processing & Facilities)
Added 15 mins ago
KG
Project Manager
KGS Group
Thunder Bay, ON
- Full-time
Absence from base is anticipated to be 1-2 days per week with infrequent week-long periods of resident services on project sites
Added 15 mins ago
KS
National Account Manager
Kelly Services (Canada), Ltd.
Brantford, ON
- $87,761 to $109,701 CAD / year
- Full-time
The National Account Manager will build and maintain strong customer relationships while developing and executing plans to drive volume, market share and profitability. This is a hands-on…
Added 15 mins ago
TW
Inside Sales Representative – Wheels & Tires
The Wheel Group
Langley (District), BC · Langley, BC
- Full-time
Sales Account Manager – Wheel & Tire Industry (Inside Sales)
Added 15 mins ago
M
Endpoint Systems Engineer
McElhanney
Vancouver, BC
- Full-time
The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week
Added 15 mins ago
AC
Commercial Property Building Manager
Alexander College
Vancouver, BC
- Full-time
Seymour Property Management is seeking a Commercial Property Building Manager to oversee the daily operations, maintenance and tenant relations of assigned commercial properties, including…
Added 15 mins ago
I
Federal Government Delivery Manager
IBM
Ottawa, ON
- $140,000 to $182,000 CAD / year
- Full-time
As a Federal Government Delivery Manager, you will provide strategic leadership and oversight to ensure the efficient and effective delivery of services and technology to clients. You will…
Added 15 mins ago
UO
Senior Commercial Business Opportunity Manager and Development Lead, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
AVP Strategy Enterprise Commercial is currently seeking a Full-time Regular Senior Commercial Business Opportunity Manager and Development Lead.
Added 15 mins ago
CC
Data Intelligence Business Lead
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
Under the direct supervision of the Manager, Intelligence and Data Strategy, the Data Intelligence Business Lead supports the development and implementation of the Council’s Client Customer…
Added 15 mins ago
NF
Front End Department Manager Full Time Day
No Frills
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…

IBM

Federal Government Delivery Manager

Ottawa, ON, Canada

$140,000 to $182,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $140,000 to $182,000 CAD / year
Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As a Federal Government Delivery Manager, you will provide strategic leadership and oversight to ensure the efficient and effective delivery of services and technology to clients. You will establish policies, procedures, and quality standards to drive high service performance and exceptional results.

Your Primary Responsibilities Will Include

Drive Service Excellence: Establish policies, procedures, and quality standards to drive high service performance, ensuring efficient and effective delivery of services and technology to clients.
Monitor Team Performance: Track team progress, gather customer feedback, and identify areas for process improvements to optimize service delivery outcomes.
Optimize Service Delivery: Leverage tools such as project management software and service management platforms to streamline service delivery, remove obstacles, and deliver exceptional results.
Ensure Client Satisfaction: Gather customer feedback to understand client needs and preferences, informing process improvements and service delivery enhancements.
Develop Strategic Plans: Develop and implement strategic plans to drive service performance, ensuring alignment with client needs and business objectives.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Strategic Leadership Experience: Deep expertise in leading the delivery of managed services, with a proven track record of providing strategic leadership and oversight to ensure efficient and effective service delivery.
Service Management Expertise: Experience with establishing policies, procedures, and quality standards to drive high service performance, ensuring alignment with client needs and business objectives.
Technology Leveraging: Deep understanding of leveraging tools such as project management software, and service management platforms to streamline service delivery, optimize outcomes, and remove obstacles.
Performance Monitoring: Experience in monitoring team performance, tracking progress, gathering customer feedback, and identifying areas for process improvements to optimize service delivery outcomes.
Client-Centric Approach: Deep expertise in gathering customer feedback to understand client needs and preferences, informing process improvements and service delivery enhancements.

Software Development Life Cycle (SDLC): Deep experience in deploying a systematic framework for producing high‑quality software using various models including waterfall, iterative and agile.

Federal Government of Canada: Secret level security clearance is mandatory or enhanced reliability status in progress.

Preferred Technical And Professional Experience

Project Management Software Expertise: Deep understanding of leveraging project management software to streamline service delivery and optimize outcomes. Experience with implementing and utilizing project management tools to drive high service performance and exceptional results.
Service Management Platform Knowledge: Familiarity with service management platforms and their application in managed services delivery. Understanding of how to leverage these platforms to remove obstacles and deliver exceptional results.
IT Service Management Best Practices: Experience with IT service management best practices and frameworks, such as ITIL, to drive high service performance and alignment with client needs and business objectives.

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More about this job

Responsibilities

Provide strategic leadership and oversight for managed services delivery, establishing policies, procedures, and quality standards to ensure effective service performance. Monitor team progress and client feedback, improve delivery processes, and develop strategic plans aligned with client needs and business objectives.

Requirements

Requires extensive experience leading managed services delivery, service management, performance monitoring, client-focused improvements, and SDLC approaches including waterfall, iterative, and agile. A bachelor's degree is preferred, and a Canadian federal government Secret clearance or enhanced reliability status in progress is required.

Skills

Strategic Leadership
Managed Services Delivery
Service Management
Service Performance Monitoring
Process Improvement
Client Satisfaction
Project Management Software
Service Management Platforms
Waterfall
Iterative Development
Agile
ITIL
Quality Standards
Federal Government Security Clearance

Visa sponsorship

Not detected in the job text

Keywords

Managed Services
Strategic Leadership
Service Delivery
Service Management
Project Management Software
Service Management Platforms
IT Service Management
ITIL
Waterfall
Iterative Development
Agile
Performance Monitoring
Process Improvement
Customer Feedback
Client Satisfaction
Quality Standards
Federal Government of Canada
Secret Security Clearance
Enhanced Reliability Status

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Work requirements

Jobs in Canada