Jobs in Canada

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Added 9 mins ago
SI
Store Manager
SNDL Inc.
AB · ACE Liquor Discounter Jasper Gates
- Full-time
We’re looking for a motivated, dependable Store Manager to join our Ace Liquor team and create an exceptional experience for every customer who walks through our doors. This is a great…
Added 24 mins ago
RN
Manager, Plant Engineering
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Manager, Plant Engineering leads the plant engineering function. The role provides day-to-day leadership, prioritization, resource planning, coaching, standards deployment,…
Added 24 mins ago
Manager, Turnarounds
Pembina Pipeline Corporation
Redwater · Sherwood Park, AB · Calgary, AB · AB · Grande Prairie, AB
Pembina’s Maintenance team is actively hiring a Manager, Turnarounds. Reporting to the Director, Maintenance, the Manager plays a key leadership role in the governance, planning, readiness,…
Added 25 mins ago
Enterprise Sales Development Representative
Hootsuite
Vancouver, BC
…role open to candidates in Vancouver and will report into the Manager, Sales…
Added 39 mins ago
N
CAN - Manager, Maintenance - Canada
Novolex
London, ON
- Full-time
The Maintenance Manager is responsible for the whole plant equipment, to significantly improve plant performance and reliability through the management and coordination of all maintenance…
Added 54 mins ago
TG
Senior DevOps/Site Reliability Engineer
TMX Group
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Must Have(s):
Added 54 mins ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
4 days per week in the office at a designated TD location
Added 54 mins ago
NR
Manager, Accounting and Partnership Office
Norton Rose Fulbright
Toronto, ON · Montreal, QC
- Full-time
4 days in office – Montreal or Toronto
Added 54 mins ago
Prospect Development Analyst, Philanthropy Operations
World Vision Canada
Mississauga, ON
Prospect Development Manager, Philanthropy Operations
Added 55 mins ago
A
Senior Project Manager
Airswift
Redwater, AB
- Contract
Project Manager –Capital Projects (Gas Processing & Facilities)
Added 55 mins ago
I
Federal Government Delivery Manager
IBM
Ottawa, ON
- $140,000 to $182,000 CAD / year
- Full-time
As a Federal Government Delivery Manager, you will provide strategic leadership and oversight to ensure the efficient and effective delivery of services and technology to clients. You will…
Added 55 mins ago
SH
Program Manager, interRAI Practice and Data Quality
SE Health
Markham, ON
- Full-time
The Program Manager, interRAI Practice & Data Quality leads the development, implementation and oversight of a coordinated interRAI program across the organization. The role ensures the…
Added 1 hour ago
CG
Security Guard - Toronto
Commissionaires Great Lakes
Toronto, ON
- Full-time
*Mandatory* - Must hold a Valid Ontario Security Guard License
Added 1 hour ago
Senior, Manager Equipment Maintenance
VIA Rail Canada
Toronto, ON
SHIFT: Night shift (10hr shifts starting at 6pm)
Added 1 hour ago
VR
Senior, Manager Equipment Maintenance
VIA Rail Canada
Toronto, ON · Etobicoke, ON
- Full-time
SHIFT: Night shift (10hr shifts starting at 6pm)
Added 1 hour ago
I-
Recruiter (Staffing Agency)
I8IS - Infiniti Software Solutions
Laval, QC
- Full-time
Location: Must live in Woodbridge or immediate surrounding areas for daily onsite attendance
Added 1 hour ago
TG
Senior DevOps/Site Reliability Engineer
TMX Group
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Must Have(s):
Added 1 hour ago
TA
Manager, Group Revenue Management
Transat AT
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management ensures the performance of revenues related to the group segment by leading a team of…
Added 1 hour ago
NR
Manager, Accounting and Partnership Office
Norton Rose Fulbright
Toronto, ON
- Full-time
4 days in office – Montreal or Toronto
Added 1 hour ago
NR
Manager, Accounting and Partnership Office
Norton Rose Fulbright
Montreal, QC
- Full-time
4 days in office – Montreal or Toronto
Added 1 hour ago
OI
Senior Organizational Change Manager
OXARO Inc.
Ottawa, ON
- Full-time
Reliability Status (or higher) security clearance.
Added 1 hour ago
W
Maintenance Planner
Weyerhaeuser
Edson, AB
- Full-time
Candidate must possess the ability to interact effectively with all levels of personnel, both hourly and management
Added 1 hour ago
P
External Audit, Senior Manager
PwC
London, ON
- Full-time
…client service and on enhancing corporate governance and the reliability of our clients’…
Added 1 hour ago
W
Maintenance Manager
Weyerhaeuser
ON · Kenora, ON
- Full-time
…Weyerhaeuser is searching for a Maintenance and Engineering…
Added 1 hour ago
S
Logistics Manager
Stella-Jones
Shelburne, ON
- $87,900 to $109,900 CAD / year
- Contract
Based on-site at our industrial manufacturing and distribution facility in Shelburne, Ontario, the Logistics Manager is a key operational leader accountable for managing regional inbound…

IBM

Federal Government Delivery Manager

Ottawa, ON, Canada

$140,000 to $182,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $140,000 to $182,000 CAD / year
Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As a Federal Government Delivery Manager, you will provide strategic leadership and oversight to ensure the efficient and effective delivery of services and technology to clients. You will establish policies, procedures, and quality standards to drive high service performance and exceptional results.

Your Primary Responsibilities Will Include

Drive Service Excellence: Establish policies, procedures, and quality standards to drive high service performance, ensuring efficient and effective delivery of services and technology to clients.
Monitor Team Performance: Track team progress, gather customer feedback, and identify areas for process improvements to optimize service delivery outcomes.
Optimize Service Delivery: Leverage tools such as project management software and service management platforms to streamline service delivery, remove obstacles, and deliver exceptional results.
Ensure Client Satisfaction: Gather customer feedback to understand client needs and preferences, informing process improvements and service delivery enhancements.
Develop Strategic Plans: Develop and implement strategic plans to drive service performance, ensuring alignment with client needs and business objectives.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Strategic Leadership Experience: Deep expertise in leading the delivery of managed services, with a proven track record of providing strategic leadership and oversight to ensure efficient and effective service delivery.
Service Management Expertise: Experience with establishing policies, procedures, and quality standards to drive high service performance, ensuring alignment with client needs and business objectives.
Technology Leveraging: Deep understanding of leveraging tools such as project management software, and service management platforms to streamline service delivery, optimize outcomes, and remove obstacles.
Performance Monitoring: Experience in monitoring team performance, tracking progress, gathering customer feedback, and identifying areas for process improvements to optimize service delivery outcomes.
Client-Centric Approach: Deep expertise in gathering customer feedback to understand client needs and preferences, informing process improvements and service delivery enhancements.

Software Development Life Cycle (SDLC): Deep experience in deploying a systematic framework for producing high‑quality software using various models including waterfall, iterative and agile.

Federal Government of Canada: Secret level security clearance is mandatory or enhanced reliability status in progress.

Preferred Technical And Professional Experience

Project Management Software Expertise: Deep understanding of leveraging project management software to streamline service delivery and optimize outcomes. Experience with implementing and utilizing project management tools to drive high service performance and exceptional results.
Service Management Platform Knowledge: Familiarity with service management platforms and their application in managed services delivery. Understanding of how to leverage these platforms to remove obstacles and deliver exceptional results.
IT Service Management Best Practices: Experience with IT service management best practices and frameworks, such as ITIL, to drive high service performance and alignment with client needs and business objectives.

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More about this job

Responsibilities

Provide strategic leadership and oversight for managed services delivery, establishing policies, procedures, and quality standards to ensure effective service performance. Monitor team progress and client feedback, improve delivery processes, and develop strategic plans aligned with client needs and business objectives.

Requirements

Requires extensive experience leading managed services delivery, service management, performance monitoring, client-focused improvements, and SDLC approaches including waterfall, iterative, and agile. A bachelor's degree is preferred, and a Canadian federal government Secret clearance or enhanced reliability status in progress is required.

Skills

Strategic Leadership
Managed Services Delivery
Service Management
Service Performance Monitoring
Process Improvement
Client Satisfaction
Project Management Software
Service Management Platforms
Waterfall
Iterative Development
Agile
ITIL
Quality Standards
Federal Government Security Clearance

Visa sponsorship

Not detected in the job text

Keywords

Managed Services
Strategic Leadership
Service Delivery
Service Management
Project Management Software
Service Management Platforms
IT Service Management
ITIL
Waterfall
Iterative Development
Agile
Performance Monitoring
Process Improvement
Customer Feedback
Client Satisfaction
Quality Standards
Federal Government of Canada
Secret Security Clearance
Enhanced Reliability Status

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Jobs in Canada