Find work in Canada.

323,092 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
Certified Doulas - Postnatal Care Specialist
Alma Care
ON
Full-time
As An Alma Care Specialist, You Have Access To
Added 22 mins ago
Senior Specialist, Proposals and Origination
DRA Global
Toronto, ON
Full-time
industries, as well as related non-process infrastructure such as, water, and energy solutions.
Added 24 mins ago
Commercial Operations Specialist - MRO
Bird Construction
Fort McMurray, AB · Edmonton, AB · Calgary, AB
Full-time
Commercial Operations Specialist - MROWe are seeking a highly analytical and motivated Commercial Operations Specialist - MRO to join our team. In this role, you will be responsible for…
Added 24 mins ago
Junior Proposal Specialist
ATCO
Calgary, AB
Full-time
ATCO Frontec provides facilities management, remote operations, infrastructure, construction, and defense support services across Canada and internationally. We partner with government,…
Added 24 mins ago
Mine Structural Infrastructure Engineer
Hatch
Sudbury, ON
We are seeking an experienced and highly motivated Structural Engineer with specialist expertise in the design and execution of surface and underground mining infrastructure projects…
Added 24 mins ago
Project Specialist
Bureau Veritas
Edmonton, AB
The Project Specialist provides project management and technical leadership for laboratory-related projects and solutions. The role is responsible for the planning, coordination, and…
Added 24 mins ago
Dsgn Engineer Specialist - Civil
Hydro One Networks Inc
Toronto, ON
Reporting to the Manager, Engineering, the Design Engineer Specialist provides advanced technical expertise and leadership in the planning, design, review, and implementation of complex…
Added 53 mins ago
Senior System Support Analyst
IBM
Ottawa, ON
$147,050 to $190,300 CAD / year
Full-time
As an Infrastructure Specialist in Platform Engineering Services, you will act as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. Your…
Added 53 mins ago
Spécialiste en tests de logiciels / Software Test Specialist
Genetec
Sherbrooke, QC
Full-time
…permettons aux clients d'assurer une meilleure sécurité de leurs infrastructure et…
Added 53 mins ago
Middleware Integration Specialist
Wissen Technology
Montreal, QC
Full-time
Improve the performance, observability, scalability, and reliability of systems by working with Software Development and Infrastructure Engineering teams.
Added 53 mins ago
Bilingual Procurement Specialist
Webuild
Ottawa, ON
$115,000 to $130,000 CAD / year
Full-time
Bilingual Procurement Specialist (Construction/Civil)
Added 1 hour ago
Head, Government Relations, Strategic Partnerships & Industrial Participation
Calian in Space & Technology
Ottawa, ON
$150,000 to $180,000 CAD / year
Full-time
Working across Defence, Space, Health, and Critical Infrastructure, this role will help shape opportunities before procurements are released while strengthening Calian’s position as a…
Added 1 hour ago
Terraform Developer
Envision Technology Solutions
Halifax, NS
Contract
We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform expertise and requires…
Added 2 hours ago
Salesforce Tech Lead
Tekgence Inc
Toronto, ON
Contract
…Compute stream. Position Overview We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data…
Added 2 hours ago
Spécialiste de l’expérience en milieu de travail/ Workplace Experience Specialist
Electronic Arts
Montreal, QC
Uphold studio cleanliness and aesthetics to EA standards, suggesting improvements and support critical studio infrastructure preventative maintenance plan.
Added 2 hours ago
Infrastructure and Platform Enablement, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
Full-time
The Infrastructure and Platform Enablement, Lead - reporting to the Leader, Infrastructure and Platform Management. Acting as a Super Delegate, you will translate Product and service demand…
Added 2 hours ago
Senior Systems / Cloud Engineer
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Job Class: Information Technology Specialist 4
Added 2 hours ago
Software Developer Senior Specialist
Nasdaq
Toronto, ON
Full-time
As a Back-End Software Engineer, Senior Specialist reporting to the Senior Manager you'll play a critical role in designing and delivering cloud-based data solutions that power financial…
Added 2 hours ago
DevOps Engineer
Ardent SoftSol Inc.
Halifax, NS
Contract
We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform expertise| requiring…
Added 2 hours ago
Sr. Implementation Specialist
Nuvollo Corp.
Toronto, ON
Full-time
Nuvollo is hiring a Sr. Implementation Specialist to design, deploy, and support complex infrastructure, cloud, and security solutions across client environments. This is a Tier 3…
Added 2 hours ago
Marketing Specialist
Kalamoir
Calgary, AB
Full-time
…multi-family buildings, and various commercial/specialty and civil/infrastructure projects. Roughly 70% of our portfolio is focused on residential developments with the other 30% allocated…
Added 3 hours ago
Governance Specialist, Asset Management
Kelly
Toronto, ON
Contract
Governance Specialist, Asset Management Hybrid | Toronto, ON
Added 3 hours ago
Inside Sales Specialist - Slurry Handling Products
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 3 hours ago
Inside Sales Specialist - Crushing and Screening
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 3 hours ago
System Support Specialist
ALT Technical
Ottawa, ON
Full-time
As a System Support Specialist you would be responsible for ensuring the smooth operation of an organization's computer systems and networks. This role involves troubleshooting hardware and…

IBM

Senior System Support Analyst

Ottawa, ON, Canada

Pay: $147,050 to $190,300 CAD / year
Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Sep 17, 2026

Apply About employer

Applications open in a new tab.

Original job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As an Infrastructure Specialist in Platform Engineering Services, you will act as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. Your primary focus will be on ensuring high-quality technical support, meeting Service Level Agreements (SLAs) and adhering to process compliance.

Your Primary Responsibilities Will Include

Analyze and Resolve Incidents: Analyze and resolve infrastructure-related incidents, minimizing downtime and ensuring prompt restoration of services. This involves identifying root causes, implementing fixes, and verifying resolution.
Provision and Deploy Infrastructure: Provision, deploy, configure, and migrate infrastructure products to meet client needs, ensuring seamless integration and minimal disruption.
Conduct Risk Assessments: Conduct business impact analyses and risk assessments to identify potential vulnerabilities, developing strategies to mitigate risks and enhance overall IT resilience.
Manage and Support Infrastructure: Manage and support infrastructure products, ensuring they meet client requirements and adhere to SLAs, while maintaining process compliance.
Enhance IT Resilience: Develop and implement strategies to minimize the likelihood of significant service outages or disasters, enhancing overall IT resilience and ensuring business continuity.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Deep Expertise in Infrastructure Management: Proven experience in managing and supporting large-scale infrastructure products, ensuring high-quality technical support, and meeting Service Level Agreements (SLAs).
Experience with Risk Assessment and Mitigation: Demonstrated ability to conduct business impact analyses and risk assessments, identifying potential vulnerabilities, and developing strategies to mitigate risks and enhance overall IT resilience.
Advanced Knowledge of Security and Compliance: In-depth understanding of security and risk management principles, with experience in ensuring process compliance and adhering to regulatory requirements.
Proficiency in Incident Analysis and Resolution: Skilled in analyzing and resolving complex infrastructure-related incidents, with a strong focus on minimizing downtime and ensuring prompt restoration of services.
Experience with IT Service Continuity Planning: Proven experience in developing and implementing strategies to minimize the likelihood of significant service outages or disasters, ensuring business continuity and enhancing overall IT resilience.

Preferred Technical And Professional Experience

Advanced Security Certifications: Holding industry-recognized security certifications, such as CISSP or CISM, would be beneficial in demonstrating expertise in security and risk management principles.
ITIL Framework Knowledge: Familiarity with the ITIL framework would be advantageous in ensuring process compliance and adhering to regulatory requirements.
Cloud Infrastructure Experience: Experience working with cloud infrastructure products, such as AWS or Azure, would be valuable in provisioning, deploying, and managing infrastructure products.

Apply About employer

More about this job

Responsibilities

Analyze and resolve infrastructure incidents, and provision, deploy, configure, migrate, and support infrastructure products while meeting client requirements and service-level agreements. Conduct business impact analyses and risk assessments, and develop strategies to improve IT resilience and business continuity.

Requirements

Requires proven experience managing large-scale infrastructure, resolving complex incidents, conducting risk assessments, and supporting security, compliance, and service continuity. A master's degree is preferred; security certifications such as CISSP or CISM, ITIL knowledge, and AWS or Azure experience are advantageous.

Skills

Infrastructure Management
Incident Analysis And Resolution
Risk Assessment
Business Impact Analysis
Security And Compliance
Infrastructure Provisioning And Deployment
Infrastructure Configuration And Migration
IT Resilience
Business Continuity Planning
Process Compliance
Cloud Infrastructure
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Infrastructure Management
Platform Engineering Services
Incident Management
Root Cause Analysis
Service Level Agreements
Infrastructure Provisioning
Infrastructure Deployment
Infrastructure Configuration
Infrastructure Migration
Risk Assessment
Business Impact Analysis
Security Management
Regulatory Compliance
IT Resilience
Service Continuity Planning
Business Continuity
ITIL
CISSP
CISM
Cloud Infrastructure
AWS
Azure
Hybrid Cloud
Red Hat

Report this job