Jobs in Canada

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Added 4 mins ago
Terraform Developer – Azure, Terraform, Kubernetes & Cloud Infrastructure
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Halifax, NS
Full-time
We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform expertise, requiring…
Added 4 mins ago
Senior Tax Specialist
Dow
AB · Alberta, Canada
Full-time
Dow is seeking a Senior Tax Specialist to join our team in Canada.
Added 4 mins ago
Spécialiste en réparation de PCB | PCB Repair Specialist
Grass Valley
Montreal, QC
Full-time
…repose pas sur un choix entre l’un ou l’autre, mais plutôt sur l’intégration intelligente de matériel conçu sur mesure et de plateformes logicielles modernes. Cette approche permet à nos…
Added 21 mins ago
System Delivery Specialist
National Logistics Services
Mississauga, ON
$65,000 to $85,000 CAD / year
Full-time
This individual will play a key role in coordinating efforts across integration, operations, and engineering teams, as well as engaging with potential and existing customers and the…
Added 35 mins ago
Technical Co-founder (CTO) - AI for Automotive Retail
FutureSight
Canada
Full-time
This isn't a weekend's worth of CRUD. Think dozens of specialist agents organized into a handful of coordinated workflows, sharing one memory, each one earning the right to act on its own…
Added 35 mins ago
Senior Tax Specialist
Dow
Calgary, AB
Full-time
Dow is seeking a Senior Tax Specialist to join our team in Canada.
Added 35 mins ago
Senior Tax Specialist
Dow
Fort Saskatchewan, AB
Full-time
Dow is seeking a Senior Tax Specialist to join our team in Canada.
Added 35 mins ago
Senior Tax Specialist
Dow
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Dow is seeking a Senior Tax Specialist to join our team in Canada.
Added 35 mins ago
Senior Tax Specialist
Dow
Sarnia, ON
Full-time
Dow is seeking a Senior Tax Specialist to join our team in Canada.
Added 36 mins ago
Senior Planner/Scheduler
Stantec
Calgary, AB
Full-time
The successful candidate will be more than a scheduling specialist, they will serve as a trusted advisor to project managers and project teams, helping drive project execution strategies,…
Added 51 mins ago
Junior Solutions Specialist
Method Integration Inc.
Remote, Canada
$55,000 CAD / year
Full-time · Remote
…built around how they actually work. As a Junior Solutions Specialist, you'll be part of every step, from the first discovery call to go-live. You'll get to know each client's workflows,…
Added 1 hour ago
OT Specialist - Intermediate/Senior
Streamline Control
AB · Edmonton, AB
Full-time
We are looking for a proven OT Specialist to take ownership of industrial infrastructure and cybersecurity across our oil and gas operations. You will lead the design, implementation, and…
Added 1 hour ago
Senior Media Operations Specialist (Onsite)
Stacktics
Toronto, ON
Full-time
Stacktics Inc. is seeking a candidate for a full-time Senior Media Intelligence Specialist (Ad Tagging & Tracking) role.
Added 1 hour ago
Data Management Specialist
Telesat
Ottawa, ON
Full-time
The Document and Data Management Specialist will require a good working knowledge of document and data management processes and procedures with experience working with best practices…
Added 1 hour ago
Expert en intelligence artificielle
LGS, an IBM Company
Quebec, QC
Full-time
Your Role We are looking for an artificial intelligence specialist to contribute to a strategic project focused on integrating AI capabilities into an internal platform. In this role, you…
Added 1 hour ago
Développeur Java - Expert
Astek
Montreal, QC · Greater Montreal Metropolitan Area
Contract
Produire et valider les tests unitaires et les tests d’intégration
Added 1 hour ago
Specialist
HealthCareersInSask.ca
SK · SK, Canada
Full-time
Job Description: The Specialist is responsible to ensure consistent application of planning & improvement tools & methodologies. The position is expected to maintain strategy & improvement…
Added 2 hours ago
Quality Specialist - SDS (Space & Defense) Projects
ABB
Quebec, QC
Full-time
Validate and approve design, purchasing, integration, and testing documentation; control quality during integration and assembly testing.
Added 2 hours ago
Senior System Support Analyst
IBM
Ottawa, ON
$147,050 to $190,300 CAD / year
Full-time
As an Infrastructure Specialist in Platform Engineering Services, you will act as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. Your…
Added 2 hours ago
Spécialiste en tests de logiciels / Software Test Specialist
Genetec
Sherbrooke, QC
Full-time
…pourraient avoir de l'impact en production dans un environnement d'intégration et de déploiement continu…
Added 2 hours ago
Middleware Integration Specialist
Wissen Technology
Montreal, QC
Full-time
Work with source control and continuous integration/continuous delivery processes.
Added 2 hours ago
Gender Specialist, SAY-SRHR Project
World Renew
Remote, Canada
$37.64 to $42.35 CAD / hour
Part-time · Remote
Job Title: Gender Specialist, SAY-SRHR Project
Added 3 hours ago
Vice-President, Consulting Services - Atlantic Canada
KBRS
NS · Nova Scotia, Canada
Full-time
CGI provides end-to-end IT and business consulting services spanning strategic consulting, systems integration, managed services, artificial intelligence, data and analytics, cloud,…
Added 3 hours ago
Terraform Developer
Envision Technology Solutions
Halifax, NS
Contract
We are seeking a skilled Cloud Infrastructure & Data Engineering Specialist to join our team. This role combines infrastructure automation with modern data platform expertise and requires…
Added 3 hours ago
Artificial Intelligence Expert
Talents LGS
Montreal, QC · Quebec, QC
Your Role We are looking for an artificial intelligence specialist to contribute to a strategic project focused on integrating AI capabilities into an internal platform. In this role, you…

IBM

Senior System Support Analyst

Ottawa, ON, Canada

Pay: $147,050 to $190,300 CAD / year
Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Sep 17, 2026

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Original job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As an Infrastructure Specialist in Platform Engineering Services, you will act as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. Your primary focus will be on ensuring high-quality technical support, meeting Service Level Agreements (SLAs) and adhering to process compliance.

Your Primary Responsibilities Will Include

Analyze and Resolve Incidents: Analyze and resolve infrastructure-related incidents, minimizing downtime and ensuring prompt restoration of services. This involves identifying root causes, implementing fixes, and verifying resolution.
Provision and Deploy Infrastructure: Provision, deploy, configure, and migrate infrastructure products to meet client needs, ensuring seamless integration and minimal disruption.
Conduct Risk Assessments: Conduct business impact analyses and risk assessments to identify potential vulnerabilities, developing strategies to mitigate risks and enhance overall IT resilience.
Manage and Support Infrastructure: Manage and support infrastructure products, ensuring they meet client requirements and adhere to SLAs, while maintaining process compliance.
Enhance IT Resilience: Develop and implement strategies to minimize the likelihood of significant service outages or disasters, enhancing overall IT resilience and ensuring business continuity.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Deep Expertise in Infrastructure Management: Proven experience in managing and supporting large-scale infrastructure products, ensuring high-quality technical support, and meeting Service Level Agreements (SLAs).
Experience with Risk Assessment and Mitigation: Demonstrated ability to conduct business impact analyses and risk assessments, identifying potential vulnerabilities, and developing strategies to mitigate risks and enhance overall IT resilience.
Advanced Knowledge of Security and Compliance: In-depth understanding of security and risk management principles, with experience in ensuring process compliance and adhering to regulatory requirements.
Proficiency in Incident Analysis and Resolution: Skilled in analyzing and resolving complex infrastructure-related incidents, with a strong focus on minimizing downtime and ensuring prompt restoration of services.
Experience with IT Service Continuity Planning: Proven experience in developing and implementing strategies to minimize the likelihood of significant service outages or disasters, ensuring business continuity and enhancing overall IT resilience.

Preferred Technical And Professional Experience

Advanced Security Certifications: Holding industry-recognized security certifications, such as CISSP or CISM, would be beneficial in demonstrating expertise in security and risk management principles.
ITIL Framework Knowledge: Familiarity with the ITIL framework would be advantageous in ensuring process compliance and adhering to regulatory requirements.
Cloud Infrastructure Experience: Experience working with cloud infrastructure products, such as AWS or Azure, would be valuable in provisioning, deploying, and managing infrastructure products.

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More about this job

Responsibilities

Analyze and resolve infrastructure incidents, and provision, deploy, configure, migrate, and support infrastructure products while meeting client requirements and service-level agreements. Conduct business impact analyses and risk assessments, and develop strategies to improve IT resilience and business continuity.

Requirements

Requires proven experience managing large-scale infrastructure, resolving complex incidents, conducting risk assessments, and supporting security, compliance, and service continuity. A master's degree is preferred; security certifications such as CISSP or CISM, ITIL knowledge, and AWS or Azure experience are advantageous.

Skills

Infrastructure Management
Incident Analysis And Resolution
Risk Assessment
Business Impact Analysis
Security And Compliance
Infrastructure Provisioning And Deployment
Infrastructure Configuration And Migration
IT Resilience
Business Continuity Planning
Process Compliance
Cloud Infrastructure
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Infrastructure Management
Platform Engineering Services
Incident Management
Root Cause Analysis
Service Level Agreements
Infrastructure Provisioning
Infrastructure Deployment
Infrastructure Configuration
Infrastructure Migration
Risk Assessment
Business Impact Analysis
Security Management
Regulatory Compliance
IT Resilience
Service Continuity Planning
Business Continuity
ITIL
CISSP
CISM
Cloud Infrastructure
AWS
Azure
Hybrid Cloud
Red Hat

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