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Added 6 mins ago
SL
VP, Business Group Chief Information Security Officer, SLAM
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Vice-President, Business Group Information Security Officer serves as the senior security executive and trusted advisor to the Business Group President and leadership team. The role is…
Added 6 mins ago
SL
VP, Business Group Chief Information Security Officer, Canada
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Vice-President, Business Group Information Security Officer serves as the senior security executive and trusted advisor to the Business Group President and leadership team. The role is…
Added 6 mins ago
M
Manager, Taxation Services
MNP
Victoria, BC
- Full-time
…delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting…
Added 35 mins ago
BC
Wealth Associate - Lonsdale Branch
Beem Credit Union
North Vancouver, BC
- Full-time
…positive client experience through assisting their Investment Advisor with administration of investment solutions for clients, research of investment products, portfolio analysis,…
Added 35 mins ago
AC
Member Services Representative - McTavish Branch - 9 Month Term
Assiniboine Credit Union
Brandon, MB
- Full-time
…thoughtful guidance, and connect them with the appropriate Advisor for support with immediate and future financial needs, including relevant referrals for ACU’s products and…
Added 50 mins ago
SC
Safety and Environment Advisor
SOPREMA Canada
Woodstock, ON
- $62,000 to $80,000 CAD / year
- Full-time
Reporting to the Director, Health, Safety, Environment and Regulatory Compliance, the Health, Safety and Environment (HSE) Advisor is responsible for supporting two manufacturing facilities…
Added 50 mins ago
FC
Director, Co-op Ethanol Complex
Federated Co-operatives Limited
Belle Plaine, SK
- Full-time
…emergency preparedness programs while ensuring compliance with all regulatory…
Added 1 hour ago
CF
Senior Business Development Manager
CI Financial
Halifax, NS · CDA NS Halifax
- Full-time
Reinforce advisor‑centric and regulatory‑aligned sales practices consistent with CI standards.
Added 1 hour ago
NL
Health, Safety & Environment (HSE) Advisor (26:168)
Northern Lights College
Dawson Creek, BC
- Internship
Under the general direction of the Executive Director of HR & Payroll, the Health, Safety and Environment Advisor is responsible for the development, management and administration of the…
Added 1 hour ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
Partner with Third-Party Risk, Legal, Compliance, and Finance to ensure alignment with policy, regulatory expectations, and the Bank's risk appetite.
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Maintain a strong global control environment while ensuring compliance with IFRS, regulatory requirements, tax authorities, and corporate governance standards.
Added 1 hour ago
HC
Portfolio Product Owner - Enterprise Architect - ITS - FT Admin
Humber College
Toronto, ON
- Full-time
Act as a trusted advisor to the AVP, ITS and senior leadership, contributing to executive level decision making on technology direction and investment.
Added 1 hour ago
RF
Head of Human Resources
Real Fruit Bubble Tea
Markham, ON
- $200,000 to $250,000 CAD / year
- Full-time
Serve as the company's senior advisor on Canadian employment legislation and HR compliance.
Added 2 hours ago
Account Manager ChemCare - Edmonton
Univar Solutions
Edmonton, AB
This is more than a traditional sales role. You will serve as a trusted advisor to customers, identifying opportunities to improve operational efficiency, reduce environmental impact,…
Added 2 hours ago
PI
Senior Product Manager, Fund Management
Purpose Investments
Toronto, ON
- Full-time
…Purpose Unlimited’s businesses include Purpose Investments, Advisor Solutions by Purpose, and…
Added 2 hours ago
FC
Director, Co-op Ethanol Complex (CEC)
Federated Co-operatives Limited
Belle Plaine, SK
- Full-time
…emergency preparedness programs while ensuring compliance with all regulatory…
Added 2 hours ago
D
Director, Financial Crime
Deloitte
Vancouver, BC
- Full-time
…investigations, fraud risk management, anti-corruption programs, regulatory matters, and related advisory services. The successful candidate will bring strong market credibility, trusted…
Added 3 hours ago
R
Investment Advisor
RBC
Toronto, ON
- Full-time
As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours. Maybe you’ve dreamed of starting your own business, but…
Added 3 hours ago
RH
Chief Financial Officer
Robert Half
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Manage relationships with external partners including banks, insurers, auditors, and regulatory bodies.
Added 3 hours ago
C
Director, Co-op Ethanol Complex
Co-op
Regina, SK
- Full-time
…emergency preparedness programs while ensuring compliance with all regulatory…
Added 3 hours ago
SL
Business Development Consultant
Sun Life
Toronto, ON
- Full-time
· Source new and experienced candidates with established practices, for the Sun Life advisor role or to join an advisor team, through community contacts and other sources of referrals.
Added 3 hours ago
C
Senior Financial Consultant, Reporting
CIBC
Toronto, ON
- Full-time
…funds, ETFs, and alternative investments. Analyze channel, advisor, product, and sales trends to identify risks, opportunities, and key performance…
Added 3 hours ago
Financial Advisor, Investment & Retirement Planning- Ottawa Main, Ontario
Scotiabank
Ottawa, ON
Internally known as Financial Advisor, Investment and Retirement Planning (FAIR), as a Financial Planner in our retail branch network, you are a member of the branch sales team responsible…
Added 4 hours ago
M
Senior Accountant, Tax
MNP
Saskatoon, SK
- Full-time
…delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting…
Added 4 hours ago
SM
Compliance Officer
Sterling Mutuals Inc.
Windsor, ON
- Full-time
…candidate will be responsible for Registration activities, Audits, Advisor Reviews and Coordinating staff members with ongoing compliance activities of SMI, regulatory compliance…

IBM

Senior System Support Analyst

Calgary, AB, Canada

$147,050 to $190,300 CAD / year · Full-time

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Job details

Pay: $147,050 to $190,300 CAD / year
Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As an Infrastructure Specialist in Platform Engineering Services, you will act as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. Your primary focus will be on ensuring high-quality technical support, meeting Service Level Agreements (SLAs) and adhering to process compliance.

Your Primary Responsibilities Will Include

Analyze and Resolve Incidents: Analyze and resolve infrastructure-related incidents, minimizing downtime and ensuring prompt restoration of services. This involves identifying root causes, implementing fixes, and verifying resolution.
Provision and Deploy Infrastructure: Provision, deploy, configure, and migrate infrastructure products to meet client needs, ensuring seamless integration and minimal disruption.
Conduct Risk Assessments: Conduct business impact analyses and risk assessments to identify potential vulnerabilities, developing strategies to mitigate risks and enhance overall IT resilience.
Manage and Support Infrastructure: Manage and support infrastructure products, ensuring they meet client requirements and adhere to SLAs, while maintaining process compliance.
Enhance IT Resilience: Develop and implement strategies to minimize the likelihood of significant service outages or disasters, enhancing overall IT resilience and ensuring business continuity.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Deep Expertise in Infrastructure Management: Proven experience in managing and supporting large-scale infrastructure products, ensuring high-quality technical support, and meeting Service Level Agreements (SLAs).
Experience with Risk Assessment and Mitigation: Demonstrated ability to conduct business impact analyses and risk assessments, identifying potential vulnerabilities, and developing strategies to mitigate risks and enhance overall IT resilience.
Advanced Knowledge of Security and Compliance: In-depth understanding of security and risk management principles, with experience in ensuring process compliance and adhering to regulatory requirements.
Proficiency in Incident Analysis and Resolution: Skilled in analyzing and resolving complex infrastructure-related incidents, with a strong focus on minimizing downtime and ensuring prompt restoration of services.
Experience with IT Service Continuity Planning: Proven experience in developing and implementing strategies to minimize the likelihood of significant service outages or disasters, ensuring business continuity and enhancing overall IT resilience.

Preferred Technical And Professional Experience

Advanced Security Certifications: Holding industry-recognized security certifications, such as CISSP or CISM, would be beneficial in demonstrating expertise in security and risk management principles.
ITIL Framework Knowledge: Familiarity with the ITIL framework would be advantageous in ensuring process compliance and adhering to regulatory requirements.
Cloud Infrastructure Experience: Experience working with cloud infrastructure products, such as AWS or Azure, would be valuable in provisioning, deploying, and managing infrastructure products.

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More about this job

Responsibilities

Analyze and resolve infrastructure incidents, and provision, deploy, configure, migrate, and support infrastructure products while meeting SLAs and process requirements. Conduct business impact and risk assessments, and develop strategies to strengthen IT resilience and maintain business continuity.

Requirements

Requires proven experience managing large-scale infrastructure, resolving complex incidents, conducting risk assessments, and supporting security, compliance, and service continuity. A master's degree is preferred; security certifications such as CISSP or CISM, ITIL knowledge, and AWS or Azure experience are advantageous.

Skills

Infrastructure Management
Incident Analysis And Resolution
Risk Assessment
Risk Mitigation
Security Management
Regulatory Compliance
Infrastructure Provisioning And Deployment
Infrastructure Configuration And Migration
Business Impact Analysis
IT Resilience
Service Continuity Planning
Business Continuity
ITIL
Cloud Infrastructure

Visa sponsorship

Not detected in the job text

Keywords

Infrastructure Management
Platform Engineering Services
Infrastructure Products
Incident Analysis
Incident Resolution
Root Cause Analysis
Service Level Agreements
Infrastructure Provisioning
Infrastructure Deployment
Infrastructure Configuration
Infrastructure Migration
Business Impact Analysis
Risk Assessment
Risk Mitigation
Security Management
Process Compliance
Regulatory Requirements
IT Resilience
Service Continuity Planning
Business Continuity
CISSP
CISM
ITIL
Cloud Infrastructure
AWS
Azure

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