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Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
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Associate Applied AI Engineer – GenAI Systems
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Azure Cloud Python API Developer
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Marketing Technology Lead Developer
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Senior Analyst - Individual Insurance Actuarial Inforce and Policy Tax
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Product Marketing Manager
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IBM

Technology Lifecycle Services Renewals Sales Specialist - Entry Level Sales Program 2027

Calgary, AB, Canada

$82,875 to $117,000 CAD / year · Full-time

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Job details

Pay: $82,875 to $117,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Introduction

At IBM, technology creates value when it helps organizations solve meaningful business challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI, data, automation, cloud, and infrastructure. This role combines consultative selling, digital engagement, customer success, and ecosystem collaboration while helping you build a foundation for a career in technology sales and client leadership.

You will work with clients, business partners, and IBM teams to help organizations optimize and protect their technology environments. You will develop foundational expertise in technology sales, account management, customer success, business development, and consultative selling while supporting clients throughout their technology lifecycle.

Your Role And Responsibilities

Identify and support net new business, renewal, cross-sell, and upsell opportunities within assigned accounts and territories.
Research client business priorities, technology environments, and industry trends to uncover growth opportunities.
Develop and maintain opportunity pipelines and support forecasting activities.
Assisting territory planning and account strategy development.
Utilize digital engagement, calls, meetings, and social selling techniques to build client relationships and generate opportunities.
Participate in discovery sessions to understand client business goals, operational challenges, and technology requirements.
Build relationships with business and technical decision-makers.
Support client presentations, proposals, business reviews, and solution discussions.
Communicate the value of IBM TLS offerings and how they help clients improve operational efficiency, resiliency, and business outcomes.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Bachelor's or Master's degree completed by start date in one of the following disciplines: Business Administration, Commerce, Marketing, Economics, Information Systems, Information Technology, Computer Science, Software Engineering, Data Science, Business Technology, Mathematics, or a related field
Strong interest in technology, sales, and solving business challenges.
Excellent written, verbal, presentation, and interpersonal communication skills.
Strong analytical thinking and problem-solving capabilities.
Ability to build relationships with both technical and non-technical stakeholders.
Customer-focused mindset with a passion for helping clients succeed.
Curiosity, adaptability, and willingness to learn new technologies and business concepts.

Preferred Technical And Professional Experience

Internship, co-op, project, research, or extracurricular experience involving technology sales, business development, customer success, consulting, marketing, or technology solutions.
Exposure to enterprise technology, cloud computing, networking, cybersecurity, infrastructure, AI, or data analytics.
Experience using CRM systems, Excel, Power BI, Tableau, or reporting tools.
Leadership experience through student organizations, athletics, volunteer work, or community involvement.

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More about this job

Responsibilities

Identify and support new business, renewal, cross-sell, and upsell opportunities by researching client priorities, managing pipelines, and contributing to territory plans and forecasts. Build client relationships through digital and direct engagement, participate in discovery and solution discussions, and communicate the value of IBM Technology Lifecycle Services offerings.

Requirements

A bachelor's or master's degree in a listed or related discipline must be completed by the start date, along with a strong interest in technology sales and business problem-solving. Candidates should demonstrate strong communication, analytical, relationship-building, and customer-focused skills; relevant internships, projects, technology exposure, CRM or reporting tools, and leadership experience are preferred.

Skills

Consultative Selling
Technology Sales
Account Management
Customer Success
Business Development
Relationship Building
Opportunity Pipeline Management
Forecasting
Territory Planning
Digital Engagement
Social Selling
Client Discovery
Presentation Skills
Analytical Thinking
Problem-Solving
CRM Systems

Visa sponsorship

Not detected in the job text

Keywords

Technology Lifecycle Services
Renewals Sales
Technology Sales
Consultative Selling
Account Management
Customer Success
Business Development
Renewals
Cross-Selling
Upselling
Opportunity Pipeline
Forecasting
Territory Planning
Digital Engagement
Social Selling
Client Discovery
Enterprise Technology
Cloud Computing
Networking
Cybersecurity
Infrastructure
Artificial Intelligence
Data Analytics
CRM Systems
Excel
Power BI
Tableau
Client Presentations
Business Reviews
Technology Lifecycle

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