Jobs in Canada

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Added 1 month ago
Food Service Supervisor
Tim Hortons | Company #501414
Markham, ON
Assists the Restaurant Manager in recruitment and retention strategies
Added 1 month ago
TH
Food Service Supervisor
Tim Hortons | Thakkar Group
Sicamous, BC
- $20.25 to $21.25 CAD / hour
Assists the Restaurant Manager in driving sales and transactions during their shift
Added 1 month ago
Supervisor
Tim Hortons | MKL Food Group Ltd.
Woodstock, ON
*Must have strong communication and leadership
Added 1 month ago
Supervisor
Tim Hortons | MKL Food Group Ltd.
ON
*Must have strong communication and leadership
Added 1 month ago
SHIFT SUPERVISOR
Tim Hortons | Conkeira Holdings Ltd
Sidney, BC
…You have the knowledge and skills to support the Restaurant…
Added 1 month ago
Assistant Manager
Tim Hortons | DAA Group Limited
Dartmouth, NS
Added 1 month ago
Assistant Manager
Tim Hortons | DAA Group Limited
Lower Sackville, NS
Added 1 month ago
Assistant Manager
Tim Hortons | DAA Group Limited
Dartmouth, NS
Added 1 month ago
Assistant Manager
Tim Hortons | DAA Group Limited
Dartmouth, NS
Added 1 month ago
Assistant Manager
Tim Hortons | DAA Group Limited
Dartmouth, NS
Added 1 month ago
Restaurant Manager
Tim Hortons | SK Group BC
Fort St. John, BC
As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication…
Added 1 month ago
Restaurant Manager
Tim Hortons | SK Group BC
Fort St. John, BC
As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication…
Added 1 month ago
Apprentice Gas Fitter - Pogo Propane (Salmon Arm)
CanGas Propane
Canada
Report any sales potential to the Branch Manager.
Added 1 month ago
Program Manager, Before/ After School Care + Summer Rec Program- South Country Kids Care
Kootenay Talent + Recruitment
BC
Program Manager - Before/After School Care and Summer Recreation Programs
Added 1 month ago
KT
ECE/ ECEA/ Responsible Adult- Part time Educator
Kootenay Talent + Recruitment
Jaffray, BC
- Part-time
being during out-of-school hours. You will report directly to the Program Manager.
Added 1 month ago
SI
Electronics Assembler (Day)
Sonele Inc.
Canada
- $18 CAD / hour
We are looking for a full-time candidate to fill the Electronics Assembler position who will support the Operations Manager and manufacturing team.
Added 1 month ago
SI
Electronics Assembler (Night)
Sonele Inc.
Canada
- $18 CAD / hour
We are looking for a full-time candidate to fill the Electronics Assembler position who will support the Operations Manager and manufacturing team.
Added 1 month ago
SI
Mechanical Engineering Technologist
Sonele Inc.
Canada
- $24 to $27 CAD / hour
The Mechanical Engineering Technologist position who will support the Engineering Manager and engineering team in activities such as mechanical design and drafting, product development,…
Added 1 month ago
General Manager
Tim Hortons | Company #4022236
Garson, ON
As a Restaurant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a…
Added 1 month ago
Assistant Manager
Domino's Pizza | Thompson-Okanagan
Vernon, BC
Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team!
Added 1 month ago
front of the house manager
Chuck's Roadhouse | Port Perry, Ontario
Port Perry, ON
A Manager, or Supervisor, is essential for providing leadership to employees and making sure that businesses run smoothly. Their duties include evaluating and controlling business…
Added 1 month ago
front of the house manager
Chuck's Roadhouse | Port Perry, Ontario
Lindsay, ON
A Manager, or Supervisor, is essential for providing leadership to employees and making sure that businesses run smoothly. Their duties include evaluating and controlling business…
Added 1 month ago
Food Service Supervisor
Tim Hortons | Dorscheid Group Ltd.
Grande Prairie, AB
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 1 month ago
Team Member
Firehouse Subs | West Springs Landing, Calgary, AB
Calgary, AB
…position operates under the direction of the Restaurant General Manager, Assistant Manager, and Shift Leaders. The position has direct interactions with Guests and members of the field…
Added 1 month ago
Restaurant Manager
Tim Hortons | SK Group AB
Grande Prairie, AB
As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication…

iboss

Technical Account Manager

Canada

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Applications open in a new tab.

Job details

Experience: 3+ years of experience in a related function is required.
Posting language: English
Posted: Jun 4, 2026

Original job description

Company Overview

iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day.

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 500 companies. To learn more, visit https://www.iboss.com/.

Job Description

The Technical Account Manager (TAM) will play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring that iboss customers achieve their desired outcomes through the interactions they have with our product and team members. TAMs will work with government, K12, commercial and enterprise customers via live chat, email, web-based ticket systems, telephone, and in some cases in-person interactions. Interactions are primarily proactive, outbound, and on a customer-defined cadence. You will assist customers with designing, integrating, implementing, and training on iboss products and services.

In this role you can expect to be very hands-on with technology and will also be responsible for the commercial aspects of the relationship which includes renewing and expanding the services that customers subscribe to. You will be a technical customer advocate; internally partnering with product management, engineering, and R&D resources to influence the product roadmap in alignment with feedback acquired in the field directly from customers.

An ideal candidate for this role will have a wide breadth of knowledge and experience with enterprise networks, systems, cybersecurity and sales engineering or technical account management. An outstanding candidate understands the challenges that administrators face when trying to secure users and devices in today’s borderless network landscape and have a track record of solving problems. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast paced, challenging environment, and are driven to provide customer satisfaction, we want to hear from you. We’ll provide the opportunity for you to work with some of the largest and most complex networks on the planet providing a service that helps protect organizations and users from threats.

Responsibilities

Ensure that customer desired outcomes are achieved through proactive cadence driven outreach
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Advise customers about new products and feature enhancements
Provide feedback to product management, engineering, and R&D teams
Working with our technical support teams, ensure that any identified complex technical support inquiries are solved in a timely and professional manner.
Document interactions comprehensively for auditing and record keeping purposes
Help customers measure success by baselining current vs future state
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements
Create, provide, and present quotations to customers
Acquire purchase orders from customers
Create and submit knowledgebase entries to help improve customer self-service capabilities
Create and maintain internal knowledge systems to assist other internal team members
Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features.
Attend and present at trade shows and on-site training

Qualifications

4-year college degree
3+ years of experience in a related function is required. Direct customer advocacy and engagement experience in post-sales or professional services functions in Fortune 1000, mid-tier, and/or start-up companies.
Previous technical support experience
Previous sales engineering or technical account manager experience
Excellent communication skills both verbal and written
Experience designing and supporting multilayer IP networks; routing and switching
Experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS
Experience/familiarity with managing enterprise deployments of iOS, Android, and Chromebook devices
Experience managing Windows Server or Red Hat Linux server environments
Experience managing large (>1k seat) Windows and Mac workstation deployments
Experience managing DNS; Microsoft or Bind
Experience with acquiring and analyzing packet captures
Highly developed sense of integrity and commitment to customer satisfaction
Strong detail orientation and listening skills
Strong decision making and analytical abilities
Willing to travel 10% of the time

Benefits

Healthcare Plan
Competitive salary
Paid Time Off

The duties and responsibilities described above are essential functions of the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

*This position is not eligible for sponsorship of work visas.

Apply on jobs.jobvite.com About employer

More about this job

Responsibilities

The Technical Account Manager at iboss will proactively reach out to assigned customers, act as their go-to product expert, and help them design, integrate and train on iboss services. The role also prepares quotes, gets purchase orders, and passes customer feedback to product and engineering teams.

Requirements

Candidates need a 4-year college degree, 3+ years in a related customer-facing function, and prior technical support, sales engineering or account management experience. They should understand enterprise networks, network security and device management, and communicate well both verbally and in writing.

Skills

Sales engineering
Technical account management
Customer advocacy
Cloud security platforms
Secure web gateway
CASB
Data loss prevention
Remote browser isolation
Malware defense
Firewalls
Intrusion prevention
Penetration testing concepts
Content filtering
PKI
SSL/TLS
Multilayer IP networks
Routing and switching
DNS (Microsoft DNS, BIND)
Packet capture analysis
Windows Server
Red Hat Linux
Windows and Mac workstation deployments
iOS, Android and Chromebook management
Quotation and proposal preparation
Purchase order management

Benefits

Healthcare plan
Paid time off

Keywords

Technical Account Manager
customer success
account management
sales engineering
cybersecurity
cloud security
SWG
CASB
data loss prevention
firewalls
VPN
network security
TLS
PKI
DNS
packet capture
Windows Server
Red Hat Linux
iOS
Android

Seniority

Mid level

Perks

Generous paid time off

Tools

Microsoft DNS
BIND
Windows Server
Red Hat Linux

Languages

English

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Work requirements

Jobs in Canada