Assistant Director of Admissions (Domestic)
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description IBT College is a registered Career College under the Ontario Career Colleges Act, 2005, located in Toronto, ON. Since 2001, the college has offered 6‑month and 1‑year diploma programs and certificates in Business, Travel & Tourism, Flight Attendant, Health Care, and Information Technology. IBT College also provides a French language program for Flight Attendant and Travel & Tourism students, supporting multilingual career opportunities. The college maintains partnerships with agencies around the world, creating pathways for diverse student populations and international collaboration. Prospective team members can learn more about IBT College’s programs, services, and community by consulting the college website.
Role Description The Assistant Director of Admissions (Domestic) is a full-time, on-site position based in Toronto, ON. This role oversees day-to-day domestic admissions operations, including managing inquiry-to-enrollment processes, monitoring application pipelines, and ensuring timely follow-up with prospective students. The position includes coordinating student recruiting activities such as campus tours, information sessions, outreach events, and high school or community presentations. The Assistant Director communicates regularly with applicants and their families, providing guidance on programs, admission requirements, and student financial aid options. The role collaborates with academic and administrative teams to align enrollment targets with institutional goals, prepares reports on admissions metrics, and contributes to continuous improvement of procedures and customer service standards. This position also supports the training and mentoring of admissions staff to ensure consistent, high-quality support for prospective students.
Qualifications
Role Description The Assistant Director of Admissions (Domestic) is a full-time, on-site position based in Toronto, ON. This role oversees day-to-day domestic admissions operations, including managing inquiry-to-enrollment processes, monitoring application pipelines, and ensuring timely follow-up with prospective students. The position includes coordinating student recruiting activities such as campus tours, information sessions, outreach events, and high school or community presentations. The Assistant Director communicates regularly with applicants and their families, providing guidance on programs, admission requirements, and student financial aid options. The role collaborates with academic and administrative teams to align enrollment targets with institutional goals, prepares reports on admissions metrics, and contributes to continuous improvement of procedures and customer service standards. This position also supports the training and mentoring of admissions staff to ensure consistent, high-quality support for prospective students.
Qualifications
- Demonstrated skills in Enrollment Management, including managing application pipelines, tracking enrollment targets, and using data to inform admissions strategies.
- Strong Communication abilities, with clear, professional verbal and written skills for engaging prospective students, families, and internal stakeholders.
- Experience in Student Recruiting, such as organizing outreach activities, representing the college at events, and promoting academic programs to diverse audiences.
- Proven Customer Service skills, with a focus on responsive, respectful, and inclusive support for prospective and current students.
- Knowledge of Student Financial Aid processes, including basic understanding of funding options, and ability to guide students through financial aid inquiries.
- Post-secondary diploma or degree in education, business, communications, or a related field, or equivalent combination of education and work experience.
- Experience working in admissions, recruitment, or student services within a college or similar educational environment is an asset.
- Strong organizational and time-management skills, with the ability to handle multiple priorities and meet deadlines in a fast-paced setting.
- Comfort with using CRM or admissions systems, spreadsheets, and standard office software to manage data and prepare reports.
- Commit
More about this job
Responsibilities
Oversee domestic admissions operations, manage inquiry-to-enrollment pipelines, follow up with prospective students, and coordinate recruiting activities such as campus tours, information sessions, and outreach events. Guide applicants and families on programs, admission requirements, and financial aid; collaborate on enrollment goals, report admissions metrics, improve procedures, and support admissions staff training.
Requirements
The role calls for admissions, recruitment, or student services experience in a college or similar educational setting, along with strong communication, customer service, organizational, and time-management skills. A post-secondary diploma or degree in education, business, communications, or a related field - or equivalent education and experience - is specified, as is comfort using CRM or admissions systems, spreadsheets, and standard office software.
Skills
- Enrollment Management
- Admissions Operations
- Student Recruiting
- Communication
- Customer Service
- Student Financial Aid Guidance
- Outreach Event Coordination
- Admissions Reporting
- Data-Informed Admissions Strategies
- Staff Training and Mentoring
- Organizational Skills
- Time Management
- CRM and Admissions Systems
- Spreadsheet and Office Software Proficiency
Visa sponsorship
Not detected in the job text
Categories
- Education
- Management & Leadership
- Customer Service & Support
- Administrative
Keywords
- Domestic Admissions
- Enrollment Management
- Admissions Operations
- Inquiry-To-Enrollment Process
- Application Pipeline
- Enrollment Targets
- Student Recruiting
- Campus Tours
- Information Sessions
- Outreach Events
- High School Presentations
- Community Presentations
- Admission Requirements
- Student Financial Aid
- Admissions Metrics
- Continuous Improvement
- Customer Service Standards
- Staff Training
- Staff Mentoring
- CRM Systems
- Admissions Systems
- Spreadsheets
- Office Software
- Education Administration