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Added 4 mins ago
PM
Entry Level Sales Representative
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- Contract
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M
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Added 19 mins ago
RM
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Added 34 mins ago
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Added 34 mins ago
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Added 1 hour ago
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HES Specialist – Canada (East Region)
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Added 3 hours ago
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icebreaker

icebreaker: Supervisor - Vancouver

Vancouver, BC, Canada

$22.75 to $26.46 CAD / hour · Part-time

Apply About employer

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Job details

Pay: $22.75 to $26.46 CAD / hour
Job type: Part-time
Experience: For this role, there are foundational skills needed to succeed, along with 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

At icebreaker and Smartwool, we are two unique brands that embody the same spirit of belonging, adventure, sustainability, and getting out there. We create products made for people who enjoy nature and want to go far and feel good. We do this all while keeping our planet and the impact of our products in mind.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of fun, adventure-loving people, icebreaker and Smartwool may be just the place for you.

To learn more about our values and our culture, visit www.icebreaker.com or www.smartwool.com.

Supervisor

What will you do?

A day in the life of a Supervisor at icebreaker looks a little like this.

As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service. Let’s break down that day-in-the-life a bit more.

Deliver a high level of personalized customer engagement through genuine interactions.

Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.

Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.

Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.

Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.

Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.

Assist in training and onboarding new team members; provide ongoing feedback and support.

Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.

Support inventory integrity through proper shipping, receiving, and loss prevention practices.

Promote community engagement by participating in local initiatives and events.

Uphold company policies, safety standards, and operational procedures.

Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment. A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.

The foundation skills you will need in this position are:

Proven ability to drive results through store teams and exceed sales and profit goals.

Skilled in coaching, motivating, and building high-performing, diverse teams.

Strong verbal and written communication skills with the ability to influence across all levels.

Solution-oriented and flexible in a fast-paced, dynamic retail environment.

Capable of working independently, managing shifting priorities, and meeting business expectations.

Comfortable using word processing, spreadsheets, and retail software tools.

Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU.

Are you in?

Hiring Range:

$22.75 - $26.46 CAD per hour

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation: This position is a part-time or limited time position (i.e., internship) and is not eligible for all of the benefits plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

Apply About employer

More about this job

Responsibilities

The supervisor supports the store leadership team by driving customer engagement, merchandising standards, and operational excellence. They are responsible for coaching associates, monitoring sales performance, and ensuring the store meets its profitability and service goals.

Requirements

Candidates must have at least 1 year of retail or store leadership experience in a fast-paced environment. Strong communication, coaching, and organizational skills are required to manage store operations and lead diverse teams effectively.

Skills

Retail leadership
Customer engagement
Team coaching
Sales goal achievement
Operational excellence
Visual merchandising
Inventory management
Task delegation
Communication
Problem solving
Time management
Loss prevention
Onboarding
Performance monitoring
Retail software

Benefits

Incentive plan
Sales incentive
Commission potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Customer Experience
Merchandising
Inventory Integrity
Sales Goals
KPIs
Team Development
Store Operations
Loss Prevention
Onboarding
Coaching
Communication
Sustainability
Brand Directives
Productivity
Customer-centric
Operational Procedures
Safety Standards
Community Engagement

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