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ICON Strategic Solutions

Sr. Site Management Assoociate

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Bachelor’s degree with at least 2 years of experience in clinical research
Posting language: English
Posted: Oct 7, 2026

Original job description

Sr. Site Management Associate (French Speaking)

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Senior Site Management Associate at ICON, you will oversee site management activities, ensuring the smooth operation of clinical trials at the site level.

What You Will Do

Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.)
Coordinate and schedule internal and external meetings
Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.)
Support retention-related activities by liaising with sites to address high-risk participants
Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation)
Document Management – (eg: scan, fax, upload, eTMF maintenance activities)
In-house administrative support for Site CDCs (eg: CDA creation/follow-up)
Support Investigator Engagement business systems and process as required
Internal and External meeting support
As applicable, SIP Support for Investigator Engagement:

Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support
Data entry of Vault Clinical Enrollment Metrics
Collate reports/key information in preparation for site discussions/visits
Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.)
Submit PO increases & support external customer interactions
Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination
Coordinate IE Site Visit Requests across Therapeutic Areas

Your Profile

Bachelor’s degree with at least 2 years of experience in clinical research
Knowledge of Good Documentation Practices
Excellent computer skills with experience in a variety of software packages
Fluency in English both written and oral.
High level of attention to detail
Strong self-management, communication and organizational skills
Experience working with clinical sites and patient recruitment support preferred
Excellent problem solving skills
Ability to work in a virtual team and across cultures

What ICON Can Offer You

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

Apply About employer

More about this job

Responsibilities

Oversee site-level clinical trial administration, including meeting coordination, document management, data entry, and support for investigator engagement. Assist with participant retention and enrollment, troubleshoot study platforms, prepare site reports, and coordinate site visits and related requests.

Requirements

A bachelor’s degree and at least two years of clinical research experience are required, along with knowledge of Good Documentation Practices and strong computer skills. The role calls for excellent attention to detail, communication, organization, self-management, and problem-solving skills; experience with clinical sites and patient recruitment is preferred.

Skills

Clinical Research
Site Management
Good Documentation Practices
Microsoft Office Applications
Meeting Coordination
Clinical Trial Administration
Document Management
Electronic Trial Master File Maintenance
Patient Retention Support
Patient Recruitment Support
Data Entry
Problem Solving
Communication
Organization
Attention To Detail
Cross-Cultural Collaboration

Benefits

Annual Leave
Health Insurance
Retirement Planning
Employee Assistance Programme
Life Assurance
Childcare Vouchers
Bike Purchase Schemes
Discounted Gym Memberships
Subsidized Travel Passes
Health Assessments

Visa sponsorship

Not detected in the job text

Keywords

Clinical Research
Clinical Trials
Site Management
Investigator Engagement
Good Documentation Practices
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
SharePoint
Microsoft Lists
Microsoft Forms
Electronic Trial Master File
Vault Clinical Enrollment Metrics
Florence
StudyTeam
Patient Retention
Patient Recruitment
Enrollment Support
Data Entry
Document Management
Invoice Reconciliation
Clinical Site Coordination
Diversity Tracking
Community Outreach
Therapeutic Areas

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