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ICONIX Waterworks

Inside Sales Representative

London, ON, Canada

Base Pay: $21.42 - $24.78 Hourly.

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Job details

Pay: Base Pay: $21.42 - $24.78 Hourly.
Apply by: Oct 27, 2027
Experience: Minimum 1+ years’ experience in wholesale distribution
Posting language: English
Posted: Oct 27, 2026

Original job description

About the Role

Provides technical support and services to customers
Works with Outside Sales team to grow existing customers and create new ones
Educates customers about features and benefits of our services and products
Processes customer orders, including order data entry
Prepares quotations, bids, and letters
Assists in the warehouse, shipping and receiving, and other administrative duties
Assists with general sales and marketing initiatives as required

Here's a Snapshot of How You'll Contribute to Our Team

Whatever your role, you will make a difference here.

A high-level of service and technical support to customers
Passion for sales and customer satisfaction
A consultative approach to recommend products where needed
Flexibility to help where needed within the branch

Who We're Looking For

High School Diploma or equivalent
Minimum 1+ years’ experience in wholesale distribution
A high level of ownership, accountability and initiative
Had success working in a fast-paced environment; ability to prioritize multiple tasks
Organizational skills, communication skills and attention to detail
The skills to use of a variety of technology and new computer applications
The ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
A positive attitude and excellent customer service skills
The ability to work in inclement weather as required
Ability to work independently and in a team environment
A strong commitment to health and safety

Why Choose ICONIX?

We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.

Base Pay: $21.42 - $24.78 Hourly. Exact compensation may vary based on skills, experience, and location.
Market Competitive Compensation: We reward high-performance, team work, collaboration, and a continuous improvement mindset.
Employee Incentive (Bonus) Plan: Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*.
Retirement Savings Program: ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
Comprehensive Health and Wellness Benefits: Choose from flexible healthcare coverage designed to support all ages and stages of life.
Employee Referral Program: Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus.
Learning and Development: Reach your full potential and career aspirations with training and development opportunities.
Employee Discount Programs: Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more.
Other perks include: Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian-owned family business, family work atmosphere

*For eligible employees.

ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at careers@iconixww.com with your request. Your information will be treated as confidential.

Ready to build your career and realize your full potential? Apply now and join the flow! #IWW

ICONIX. Real People. Real Service. Real Solutions.

ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.

Working at ICONIX Means Being Part of a Greater Organization

ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.

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More about this job

Responsibilities

The Inside Sales Representative provides technical support and services to customers while collaborating with the Outside Sales team to grow the business. They are responsible for processing orders, preparing quotations, and assisting with warehouse and administrative tasks.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in wholesale distribution. The role requires the ability to perform physical tasks such as lifting up to 50 lbs and working in a fast-paced environment.

Skills

Technical support
Customer service
Sales
Order processing
Data entry
Quotation preparation
Warehouse operations
Shipping and receiving
Communication skills
Organizational skills
Attention to detail
Computer literacy
Teamwork
Problem solving

Benefits

Health and wellness benefits
Employee recognition programs
Retirement savings program
Employee referral program
Training and development
Employee discount programs
Paid time-off
Work boot reimbursement
Education assistance

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Wholesale Distribution
Customer Support
Order Entry
Quotations
Warehouse
Shipping
Receiving
Technical Support
Waterworks
Infrastructure
Sales Initiatives
Marketing
Inventory Management
Health and Safety

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