Careers / Quality Coordinator
Production & Manufacturing
Quality Coordinator
Chatham-Kent, ON
Full-time
Full-time permanent position – day schedule
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At Ideal Can, we do more than just make cans, we support Canadian food producers, foster sustainability, and create local opportunities that make a real difference. Join a company where you will find a strong team spirit, based on respect, trust and collaboration, modern and safe facilities, real opportunities for evolution and pride in local manufacturing
Under the supervision of the plant manager, the
Quality Coordinator is responsible for supporting the Quality Assurance function within the food manufacturing facility by ensuring product compliance with the processes, documentation and standards of the HACCP and Prerequisite Programs (PRP).The Quality Coordinator oversees the Quality Technicians, inspections, testing and maintains quality records while working closely with production.The Quality Coordinator supports the continuous improvement of production processes.
Key Responsibilities
Quality Assurance & Food Safety
- Conduct routine inspections of work-in-process, finished products, packaging, and production areas.
- Perform and document quality checks,
- Support the implementation and maintenance of the plant's HACCP / Preventive Control Plan.
- Identify and analyze various quality indicators and immediately escalate issues to the appropriate production leadership.
- Verify corrective actions have been implemented and are effective.
Documentation & Records
- Maintain accurate and timely quality safety records.
- Review production and quality documentation for completeness, accuracy, and compliance.
- Maintain inspection, testing, and other QA records as required.
- Support preparation of documentation for customer, regulatory, and third-party audits.
Non-Conformance & Corrective Action
- Investigate product and process non-conformances in collaboration with Production and other departments.
- Assist with root-cause analysis and the development of corrective and preventive actions (CAPA).
- Monitor quality trends and identify recurring issues or opportunities for improvement.
- Assist with customer complaints, including investigation, documentation, and follow-up.
Audits & Compliance
- Ensure plant practices remain aligned with HACCP standards, company policies, customer requirements.
- Participate in internal, customer, regulatory, and third-party audits.
- Conduct routine PRP and quality inspections throughout the facility.
- Identify deficiencies and communicate findings to the appropriate department.
- Assist with follow-up and closure of audit findings.
Production Support
- Cross functional collaboration with all team members to promote consistent product quality.
- Provide guidance and support regarding quality standards, specifications, PRPs, and food safety procedures.
- Assist with start-up inspections, line clearance, changeovers, and verification activities.
- Support investigations related to production deviations and quality concerns.
- Promote a strong food safety and quality culture throughout the facility.
Training
- Assist with training employees on PRPs, food safety, quality procedures, documentation, and applicable work instructions.
- Identify areas where additional training may be required.
- Support the development and implementation of quality awareness initiatives.
Continuous Improvement
- Participate in quality and food safety improvement initiatives.
- Analyze quality data and assist in identifying trends and opportunities for improvement.
- Recommend improvements to processes, procedures, and quality controls.
- Participate in cross-functional problem-solving and continuous improvement projects.
Requirements
Education
- Post-secondary education in Quality Assurance, Food Safety, Manufacturing, or a related field is preferred.
- HACCP / Preventive Controls certification is an asset.
- Additional training in PRP, internal auditing, food safety, or quality management is an asset.
Experience
- DEC in dietetic technique, food processing or any other training deemed relevant.
- Minimum of 2 years of experience in Quality Assurance, Food Safety, or a related role within a food manufacturing environment preferred.
- Experience working with HACCP / GFSI, Preventive Control Plans and PRPs.
- Experience conducting inspections, audits, investigations, and quality testing.
- Experience with documentation and quality management systems.
- Proficient with Microsoft office, particularly excel and word
40 hours/week
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Quality Coordinator
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