About Us
LogicalDox is a growing technology company seeking an experienced DevOps & Cloud Infrastructure Engineer to own our cloud infrastructure, deployment pipelines, automation, and operational reliability.
Position Summary
You will manage our Google Cloud and AWS environments, strengthen security and reliability, and help developers deliver software efficiently.
Our product platform runs on Google Cloud using Cloud Run, Cloud SQL, Artifact Registry, and GKE, with deployments through Bitbucket Pipelines. Client applications run on Laravel across multiple AWS accounts, managed through Laravel Forge with MySQL on RDS. We use Bitbucket for source control and Datadog and Sentry for monitoring.
You will also oversee Microsoft 365, identity and access management, endpoints, and office networking. This role suits someone who enjoys broad technical ownership and can work independently while collaborating closely with developers.
Key Responsibilities
DevOps & Software Delivery
- Own and improve CI/CD pipelines, including build, test, deployment, validation, and rollback processes.
- Develop infrastructure-as-code using Terraform or comparable tools, supported by version control and code review.
- Automate provisioning, configuration, deployments, and routine operational tasks.
- Maintain consistent environments across development, test, staging, and production.
- Manage container workflows, artifact repositories, application configuration, and secrets.
- Partner with developers to troubleshoot releases, reduce manual work, and maintain operational documentation.
Cloud Infrastructure & Reliability
- Administer and optimize GCP and AWS infrastructure, including networking, compute, storage, databases, and managed services.
- Support Docker-based applications, Cloud Run, and GKE.
- Maintain monitoring, logging, alerting, and dashboards; troubleshoot availability and performance issues.
- Own backups and disaster recovery across client environments, including documented restore tests.
- Coordinate PHP, Laravel, MySQL, and platform upgrades ahead of end-of-life dates.
- Manage cloud costs through client-level tagging, rightsizing, non-production scheduling, and monthly reporting.
- Lead incident response and root-cause reviews, and implement preventive improvements.
- Participate in production on-call coverage and provide after-hours internal IT escalation support when needed.
Security & Access Management
- Apply security best practices across cloud environments, pipelines, repositories, endpoints, and internal systems.
- Maintain least-privilege access, MFA, service account controls, secrets management, and environment separation.
- Manage patching, vulnerability remediation, access reviews, and employee onboarding and offboarding.
- Integrate security checks into delivery workflows and coordinate responses to technical risks.
Internal IT & Business Systems
- Administer Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, and Teams.
- Maintain office networking, firewalls, wireless access, VLANs, and VPNs.
- Oversee endpoint configuration, protection, patching, software deployment, and device lifecycle management.
- Provide technical support for approximately 30 employees while balancing support and project priorities.
- Manage vendors, licensing, hardware purchasing, warranties, and opportunities for process improvement.
Required Experience & Skills
- 5+ years of hands-on experience in DevOps, cloud engineering, systems engineering, or infrastructure operations, including ownership of CI/CD pipelines and production cloud environments.
- Strong practical experience with GCP and AWS, including IAM, networking, compute, storage, monitoring, and security.
- Experience maintaining CI/CD pipelines, preferably Bitbucket Pipelines, and managing Laravel applications through Laravel Forge or comparable tools.
- Experience with infrastructure-as-code, Git, pull requests, and version-controlled configuration.
- Strong Linux administration and scripting skills using Bash, Python, PowerShell, or similar languages.
- Solid networking knowledge, including DNS, TCP/IP, TLS, routing, firewalls, VPNs, and load balancing.
- Experience with monitoring, incident response, backups, recovery, and cloud security.
- Experience administering Microsoft 365, identity services, Windows endpoints, and business IT systems.
- Strong troubleshooting, documentation, communication, and prioritization skills.
- Ability to work independently, take ownership, and escalate appropriately.
Preferred Qualifications
- Experience with Cloud Run, GKE, Artifact Registry, Secret Manager, Cloud SQL, and Kubernetes administration.
- Familiarity with automated testing, dependency and container scanning, and pipeline security controls.
- Knowledge of service-level objectives, actionable alerting, and post-incident reviews.
- Experience supporting database migrations, operations, and recovery alongside developers.
- Familiarity with endpoint management, RMM tools, ticketing systems, Windows Server, Active Directory, and Group Policy.
- Experience balancing cloud operations and internal IT in a small or mid-sized software company.
- Relevant cloud, Kubernetes, Terraform, Microsoft, networking, or cybersecurity certifications.
The Right Person
You take ownership, identify risks, and carry improvements through to completion. You automate recurring work, balance delivery with security and reliability, and communicate calmly during incidents. You enjoy collaborating with developers and are comfortable balancing DevOps projects with internal IT needs.
