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Added 9 hours ago
B
VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
3+ years in paid social performance marketing, and still hands-on in Meta Ads Manager today (i.e. personally building, launching, and optimizing campaigns in Meta)
Added 10 hours ago
M
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
Merck
Kirkland, QC
- Full-time
The principal functions of the Manager, Health Economics & Outcomes Research are:
Added 11 hours ago
Chef de Programme / Program Manager
OPAL-RT
Montreal, QC
OPAL-RT Technologies is looking for a Program Manager.
Added 11 hours ago
IW
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 11 hours ago
IW
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 11 hours ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
As our next Maintenance Manager you are a maintenance professional ready to engage in hands-on tasks when needed. As a working manager, you will guide the environmental services team in…
Added 11 hours ago
IP
Sr Manager Project / Program
IDEMIA Public Security
Oakville, ON
- Full-time
The Senior Project/Program Manager leads complex customer projects and programs across the full contract and solution lifecycle. This role is the primary point of contact for assigned…
Added 11 hours ago
OT
Chef de Programme / Program Manager
OPAL-RT TECHNOLOGIES
Montreal, QC
- Full-time
OPAL-RT Technologies is looking for a Program Manager.
Added 11 hours ago
QP
Operations Supervisor
QuadReal Property Group
Vancouver, BC
- Full-time
Reporting to the Operations Manager, the Operations Supervisor position is a senior building operations position responsible for providing oversight, advanced operation, inspection, repair,…
Added 11 hours ago
UO
Director, Space Planning & Facilities Management
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $12,056.75 to $18,813.42 CAD / month
- Full-time
- Oversees capital projects at University and Health Authority facilities across BC, ensuring that functional program and technical requirements, as well as space and other related…
Added 12 hours ago
CS
Sr Manager, Community Relations
Canucks Sports & Entertainment (CSE)
Vancouver, BC
- Full-time
Position: Senior Manager, Community Engagement & Social Impact
Added 12 hours ago
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HSE Coordinator - Services
Graham
Fort McMurray, AB
- Temporary
Graham is actively recruiting for an HSE Coordinator supporting the Services Division. Reporting to Senior Regional HSE Manager, the HSE Coordinator plays a key role in supporting a safe…
Added 12 hours ago
QL
Technician I
QAI Laboratories
Burnaby, BC
- Full-time
…calibration and validation list. Other duties as assigned by the manager or its…
Added 13 hours ago
CN
Team Lead, Property Remediation & Restoration
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Monitoring technical progress on engineering, design, and contractor work activities to ensure alignment with project objectives.
Added 13 hours ago
L
People Safety & Compliance Senior Specialist
lululemon
Vancouver, BC
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 13 hours ago
EG
Senior Manager, Partnerships
Emterra Group
Oakville, ON
- Full-time
The Senior Manager, Partnerships is a strategic commercial leader responsible for managing and growing relationships with high-value clients within the circular economy and recycling…
Added 13 hours ago
DG
Service Manager
Dilawri Group of Companies
Calgary, AB
- Full-time
Dilawri Group of Companies is actively searching for a Service Manager to join the team at Dilawri Group!
Added 13 hours ago
R
Senior Data Analyst, New Products
Remitly
Burnaby, BC
- Full-time
The Senior Data Analyst, Fraud (New Products) will be part of Remitly's Identity & Trust Analytics Team, reporting to the Senior Manager, Fraud Program and Analytics. As a senior individual…
Added 13 hours ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Toronto, ON
- Full-time
…timely reporting of budget variances and commercial risks to the Senior Manager,…
Added 13 hours ago
Senior Delivery Manager
Scotiabank
Toronto, ON
The Senior Delivery Manager, Enterprise Delivery Office supports Director-level leadership in the end-to-end management of projects within the Enterprise Delivery Office (EDO). This role is…
Added 13 hours ago
Senior Manager, Health, Safety and Environment (HSE), Saskatchewan
Bell
Regina, SK
…project delivery. We are seeking a strategic and experienced Senior Manager, Health, Safety & Environment (HSE), Capital Programs to lead the development, implementation, and continuous…
Added 13 hours ago
K
FULLSTACK ENGINEER
Kablamo
Toronto, ON
- Full-time
Discuss system design, suggest solutions to technical problems and ask senior engineers for help when needed.
Added 13 hours ago
C
Senior Architectural Estimator
CertainTeed
Woodbridge, ON
- Full-time
We are looking for an experienced Senior Architectural Estimator to work within the CertainTeed Architectural Products portfolio.
Added 14 hours ago
P
EHS Specialist
PPG
Cambridge, ON
- Full-time
As the EHS Specialist, you will manage a comprehensive Environmental, Health and Safety program for PPG's Sheffield, Ohio plant. The role also includes providing support to a secondary…
Added 14 hours ago
B
Senior Analyst, Credit Risk Model Validation
BMO
Toronto, ON · FCP
- Full-time
Seeking a skilled and experienced professional to join our Model Risk Management Team as a Senior Analyst, Model Risk, Credit Risk. As a senior analyst in our second line of defense risk…

IDEMIA Public Security

Sr Manager Project / Program

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum of 10 years of progressively responsible senior project and/or program management experience delivering complex, multi-department technology initiatives.
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here .

Responsibilities

The Senior Project/Program Manager leads complex customer projects and programs across the full contract and solution lifecycle. This role is the primary point of contact for assigned customers and is accountable for delivery, governance, financial performance, risk management, stakeholder alignment, and long-term account success. The successful candidate combines senior project and program management expertise with strong leadership presence, customer-facing capability, business acumen, and knowledge of biometric and cloud-based technology solutions.

Key Responsibilities

Lead multiple complex customer projects and programs from initiation through planning, scope definition, design, execution, deployment, acceptance, transition to operations, maintenance, and solution sustainment.
Serve as the primary customer contact, establish strong executive and operational relationships, and maintain a regular governance and project review cadence to monitor account health, priorities, risks, issues, and customer satisfaction.
Create and manage clear, milestone-based project and program plans, including scope, schedules, resources, budgets, dependencies, installation requirements, deliverables, acceptance criteria, and status reporting.
Coordinate cross-functional teams in a matrixed organization, including Engineering, Delivery, Operations, Finance, Legal, Procurement, and Business Development/Sales, to meet contractual commitments, service levels, and business objectives.
Take ownership of delivery challenges, make timely decisions, lead issue resolution, and escalate material risks or decisions when appropriate.
Communicate accurate, concise, and timely information to customers, executives, project teams, partners, and other key stakeholders.
Manage project and program financials, including project budgets, Cost to complete (CTC) targets, gross margins, change requests, and performance against approved baselines.
Support the customer contract and relationship lifecycle, including supporting proposals, competitive bids, contract reviews, change management, system upgrades, product end-of-life planning, and ongoing operational support.
Support strategic planning, identify process improvements, and support opportunities that strengthen the relationship and deliver business value.
Promote consistent project management practices, lessons learned, continuous improvement, confidentiality, and compliance with company policies and professional standards.

Qualifications

Qualifications, Education and Experience

Minimum of 10 years of progressively responsible senior project and/or program management experience delivering complex, multi-department technology initiatives.
Undergraduate degree in Business, Technology, Engineering, Project Management, or a related field; an equivalent combination of education and relevant experience may be considered.
PMP certification is required. Additional relevant industry certifications, such as ITIL, ISO-related credentials, Agile, Scrum, cloud, security, or program management certifications, are strongly preferred.
Strong knowledge of Agile development methodologies, including Scrum and iterative software delivery practices.
Demonstrated industry knowledge in biometrics, fingerprint identification, facial recognition, identity management, criminal justice, civil enrollment, or related public-safety technologies.
Experience working directly with Canadian federal, provincial, or municipal government bodies, including policing agencies or military organizations, as well as procurement, business-case development, funding approval processes, public-sector funding models, and budget cycles.
Proven experience managing complex customer contracts, contractual deliverables, acceptance requirements, change requests, service levels, project financials, and executive governance.
Experience delivering projects in a matrixed organization and directing cross-functional, distributed, and virtual teams.

Leadership, Technical Knowledge and Core Competencies

Strong, credible leadership presence with the confidence to command a room, take charge of complex situations, establish clear direction, and hold teams accountable while remaining collaborative and respectful.
Excellent customer-facing, executive communication, facilitation, negotiation, presentation, and relationship-management skills.
Strong business acumen, including the ability to connect customer needs, contractual obligations, technical decisions, delivery priorities, and financial outcomes.
Solid technology background with an understanding of current enterprise platforms and architectures, including cloud systems, software applications, infrastructure, integrations, cybersecurity, data privacy, and support models.
Demonstrated ability to analyze complex information, solve problems, manage ambiguity, make sound decisions, and adapt to changing priorities.
Ability to work independently with minimal supervision and manage medium-to-high complexity issues through resolution.
Strong organizational skills, attention to detail, and proficiency with Microsoft Project, Excel, Word, PowerPoint, and related collaboration and reporting tools.
Professional judgment, integrity, discretion, and a consistent commitment to confidentiality and the company’s best interests.

Location and Work Eligibility

This position is based in Oakville, Ontario, Canada, and follows a hybrid work model. The number and schedule of in-office days will be negotiated based on business and role requirements.
Candidates must reside in, or be able to commute reliably within, the Greater Toronto Area.
Candidates must be legally authorized to work in Canada. Canadian citizenship may be required where necessary to meet applicable customer, contract, or security-clearance requirements.

Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.

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More about this job

Responsibilities

Lead complex customer projects and programs throughout the contract and solution lifecycle, serving as the primary customer contact and coordinating cross-functional teams. Manage delivery governance, schedules, budgets, risks, contractual commitments, customer relationships, and continuous improvement.

Requirements

Requires at least 10 years of senior project or program management experience, a relevant undergraduate degree or equivalent experience, and PMP certification. Candidates should bring Agile and technology delivery expertise, relevant biometrics or public-safety industry knowledge, Canadian public-sector experience, and strong customer-facing leadership and financial management skills.

Skills

Project Management
Program Management
Contract Management
Financial Management
Risk Management
Stakeholder Management
Agile Methodologies
Scrum
Biometrics
Cloud Systems
Cybersecurity
Public-Sector Procurement
Executive Communication
Cross-Functional Leadership
Microsoft Project

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Program Management
PMP
Agile
Scrum
Biometrics
Fingerprint Identification
Facial Recognition
Identity Management
Criminal Justice
Public Safety
Cloud Systems
Enterprise Platforms
Software Applications
Infrastructure
Integrations
Cybersecurity
Data Privacy
Contract Management
Project Financials
Cost To Complete
Gross Margins
Change Management
Service Levels
Public-Sector Procurement
Microsoft Project
Microsoft Excel
ITIL
ISO
Executive Governance

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