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Added 27 mins ago
IW
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 27 mins ago
IW
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 27 mins ago
PC
Manager, Financial Services, Digital Banking Operations, Consulting
PwC Canada
Toronto, ON
- Full-time
As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 27 mins ago
IP
Sr Manager Project / Program
IDEMIA Public Security
Oakville, ON
- Full-time
The Senior Project/Program Manager leads complex customer projects and programs across the full contract and solution lifecycle. This role is the primary point of contact for assigned…
Added 28 mins ago
T
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TD
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- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 42 mins ago
Country Tax Manager
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We are looking for an experienced and passionate Country Tax Manager to lead key tax activities for Alstom in Canada.
Added 57 mins ago
GM
Administrative Assistant
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- Contract
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Added 57 mins ago
TE
Cost Controller
TC Energy
NB · Chiasson Office, NB
- Full-time
…closely with Project Management, Construction, Engineering, Finance, and Supply Chain to ensure that actual costs, commitments, changes, risks, contingency, and schedule impacts are…
Added 57 mins ago
CS
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Windsor, ON
- Full-time
Partner with Manufacturing, Co-packing, Procurement, Demand Planning, Logistics, Customer Service, Finance, Sales, Marketing, and Quality.
Added 57 mins ago
CS
Manager, Replenishment Planning
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Windsor, ON
- Full-time
Serves as a manager-level functional expert responsible for high-complexity replenishment outcomes, planning governance, and cross-functional transformation. The role owns critical planning…
Added 57 mins ago
PC
Internal Audit Senior Manager
PwC Canada
Toronto, ON
- Full-time
As an Internal Audit Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 57 mins ago
J
Commercial Manager
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Toronto, ON
- $160,000 to $210,000 CAD / year
- Full-time
As a Commercial Manager, you will play a key role in supporting the successful delivery of large, complex infrastructure and transit programs. You will work closely with project management,…
Added 57 mins ago
U
2027 Summer Internship - Global Banking - Toronto
UBS
Toronto, ON
- $100,000 CAD / year
Interested in working in finance, specifically in banking, but not sure where to start? Do you want to work for a firm with a truly global footprint?
Added 57 mins ago
U
2027 Graduate Talent Program - Global Banking - Toronto
UBS
Toronto, ON
- $120,000 CAD / year
Interested in a career in finance, specifically in banking, but not sure where to start? Do you want to work for a firm with a truly global footprint?
Added 1 hour ago
R
Senior Financial Specialist
RBC
Kamloops, BC · Vancouver, BC
- Full-time
…advice. Your contribution to the Client’s Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced client-facing…
Added 1 hour ago
AF
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- Volunteer
This role works in close partnership with the Senior Manager, Investment Research and Solutions, taking day-to-day functional direction to ensure operational execution and research…
Added 1 hour ago
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Senior Workday Functional Specialist
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- Full-time
…successfully deployed Workday Human Capital Management (HCM), Finance, and Adaptive Planning, the College is now preparing to embark on the next phase of its journey with the implementation…
Added 1 hour ago
OT
Business Development Manager
Ottawa Tourism
Ottawa, ON
- Full-time
…destination of choice within this market, the incumbent must be a strategic and operational thinker as well as a client manager who is able to convert relationships and client interest into…
Added 1 hour ago
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Added 1 hour ago
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Execute strategic initiatives in collaboration with internal and external stakeholders.
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
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Added 1 hour ago
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Senior Project Manager and Project Manager
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Winnipeg, MB
- Full-time
The Department of Municipal and Northern Relations is seeking qualified individuals to fill the Senior Project Manager, and Project Manager positions within the Agreement Management Unit…
Added 1 hour ago
Assistant Branch Manager (Enderby Branch)
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We are currently seeking an Assistant Branch Manager to join our team.
Added 1 hour ago
IT Project Manager
Aviva
Markham, ON
You are a highly motivated Project Manager who can drive Delivery in alignment with the organization mandate and goals. You are strong in Project & project management practice and possess…
Added 1 hour ago
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Transformation and Strategic Initiatives Advisor (#2026-NON-CHS-333)
Hastings County
Belleville, ON
- Full-time
The Community and Human Services Department has an opening for a permanent full-time Transformation and Strategic Initiatives Advisor position. This is a non-unionized position reporting to…

IDEMIA Public Security

Sr Manager Project / Program

Oakville, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum of 10 years of progressively responsible senior project and/or program management experience delivering complex, multi-department technology initiatives.
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here .

Responsibilities

The Senior Project/Program Manager leads complex customer projects and programs across the full contract and solution lifecycle. This role is the primary point of contact for assigned customers and is accountable for delivery, governance, financial performance, risk management, stakeholder alignment, and long-term account success. The successful candidate combines senior project and program management expertise with strong leadership presence, customer-facing capability, business acumen, and knowledge of biometric and cloud-based technology solutions.

Key Responsibilities

Lead multiple complex customer projects and programs from initiation through planning, scope definition, design, execution, deployment, acceptance, transition to operations, maintenance, and solution sustainment.
Serve as the primary customer contact, establish strong executive and operational relationships, and maintain a regular governance and project review cadence to monitor account health, priorities, risks, issues, and customer satisfaction.
Create and manage clear, milestone-based project and program plans, including scope, schedules, resources, budgets, dependencies, installation requirements, deliverables, acceptance criteria, and status reporting.
Coordinate cross-functional teams in a matrixed organization, including Engineering, Delivery, Operations, Finance, Legal, Procurement, and Business Development/Sales, to meet contractual commitments, service levels, and business objectives.
Take ownership of delivery challenges, make timely decisions, lead issue resolution, and escalate material risks or decisions when appropriate.
Communicate accurate, concise, and timely information to customers, executives, project teams, partners, and other key stakeholders.
Manage project and program financials, including project budgets, Cost to complete (CTC) targets, gross margins, change requests, and performance against approved baselines.
Support the customer contract and relationship lifecycle, including supporting proposals, competitive bids, contract reviews, change management, system upgrades, product end-of-life planning, and ongoing operational support.
Support strategic planning, identify process improvements, and support opportunities that strengthen the relationship and deliver business value.
Promote consistent project management practices, lessons learned, continuous improvement, confidentiality, and compliance with company policies and professional standards.

Qualifications

Qualifications, Education and Experience

Minimum of 10 years of progressively responsible senior project and/or program management experience delivering complex, multi-department technology initiatives.
Undergraduate degree in Business, Technology, Engineering, Project Management, or a related field; an equivalent combination of education and relevant experience may be considered.
PMP certification is required. Additional relevant industry certifications, such as ITIL, ISO-related credentials, Agile, Scrum, cloud, security, or program management certifications, are strongly preferred.
Strong knowledge of Agile development methodologies, including Scrum and iterative software delivery practices.
Demonstrated industry knowledge in biometrics, fingerprint identification, facial recognition, identity management, criminal justice, civil enrollment, or related public-safety technologies.
Experience working directly with Canadian federal, provincial, or municipal government bodies, including policing agencies or military organizations, as well as procurement, business-case development, funding approval processes, public-sector funding models, and budget cycles.
Proven experience managing complex customer contracts, contractual deliverables, acceptance requirements, change requests, service levels, project financials, and executive governance.
Experience delivering projects in a matrixed organization and directing cross-functional, distributed, and virtual teams.

Leadership, Technical Knowledge and Core Competencies

Strong, credible leadership presence with the confidence to command a room, take charge of complex situations, establish clear direction, and hold teams accountable while remaining collaborative and respectful.
Excellent customer-facing, executive communication, facilitation, negotiation, presentation, and relationship-management skills.
Strong business acumen, including the ability to connect customer needs, contractual obligations, technical decisions, delivery priorities, and financial outcomes.
Solid technology background with an understanding of current enterprise platforms and architectures, including cloud systems, software applications, infrastructure, integrations, cybersecurity, data privacy, and support models.
Demonstrated ability to analyze complex information, solve problems, manage ambiguity, make sound decisions, and adapt to changing priorities.
Ability to work independently with minimal supervision and manage medium-to-high complexity issues through resolution.
Strong organizational skills, attention to detail, and proficiency with Microsoft Project, Excel, Word, PowerPoint, and related collaboration and reporting tools.
Professional judgment, integrity, discretion, and a consistent commitment to confidentiality and the company’s best interests.

Location and Work Eligibility

This position is based in Oakville, Ontario, Canada, and follows a hybrid work model. The number and schedule of in-office days will be negotiated based on business and role requirements.
Candidates must reside in, or be able to commute reliably within, the Greater Toronto Area.
Candidates must be legally authorized to work in Canada. Canadian citizenship may be required where necessary to meet applicable customer, contract, or security-clearance requirements.

Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.

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More about this job

Responsibilities

Lead complex customer projects and programs throughout the contract and solution lifecycle, serving as the primary customer contact and coordinating cross-functional teams. Manage delivery governance, schedules, budgets, risks, contractual commitments, customer relationships, and continuous improvement.

Requirements

Requires at least 10 years of senior project or program management experience, a relevant undergraduate degree or equivalent experience, and PMP certification. Candidates should bring Agile and technology delivery expertise, relevant biometrics or public-safety industry knowledge, Canadian public-sector experience, and strong customer-facing leadership and financial management skills.

Skills

Project Management
Program Management
Contract Management
Financial Management
Risk Management
Stakeholder Management
Agile Methodologies
Scrum
Biometrics
Cloud Systems
Cybersecurity
Public-Sector Procurement
Executive Communication
Cross-Functional Leadership
Microsoft Project

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Program Management
PMP
Agile
Scrum
Biometrics
Fingerprint Identification
Facial Recognition
Identity Management
Criminal Justice
Public Safety
Cloud Systems
Enterprise Platforms
Software Applications
Infrastructure
Integrations
Cybersecurity
Data Privacy
Contract Management
Project Financials
Cost To Complete
Gross Margins
Change Management
Service Levels
Public-Sector Procurement
Microsoft Project
Microsoft Excel
ITIL
ISO
Executive Governance

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