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IDN-Canada

Warehouse Associate & Inside Sales Representative (Full Time), Edmonton, AB

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Experience: 1 – 3 years of relevant experience, with a strong background in customer service
Posting language: English
Posted: Sep 2, 2026

Original job description

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Warehouse/ Inside Sales Representative

IDN-Canada

Edmonton, AB

Full-TimeOn‑site

About Us

IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and personal customized service.

Job Description

We are currently seeking a Full-Time Warehouse/ Inside Sales Representative team member to join our Edmonton, AB location.

Key Working Relationships

This is an excellent opportunity to build a long-term career with a growing company that values teamwork and development.

What You'll Bring

1 – 3 years of relevant experience, with a strong background in customer service
Strong verbal & written communication skills in English
Positive attitude and dedication to ensuring customer satisfaction
Ability to lift up to 50 lbs and perform repetitive tasks daily
Strong computer skills with ability to learn and navigate new software systems
Keen attention to detail
Ability to work independently with minimal supervision as well as working in a cohesive team environment

What You'll Do

Execute daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking & packing of outbound / pickup sales order and warehouse transfer, putting away stock, cleaning, etc.
Ensure accuracy when staging product for will call and shipments.
Responsible for the receipt and posting of purchase orders & warehouse transfers in a timely manner.
Provide the highest level of customer service.
Execute daily branch functions for sales, admin, and operations.
Support company initiatives & policies internally.
Continue to expand product knowledge and actively demonstrate products to customers.
Support and assist other branch personnel.
Inventory reports should be reviewed as mandated by the Branch Manager to ensure accuracy regarding inventory and customer experience.
Entry of orders, quotes and responding to customer inquiries in a timely manner.
Develop strong customer & vendor relationships.
Communicate monthly specials, promotions, or events to all customers.
Continue to update customer accounts in CRM.
Provide initiatives to grow sales.

Benefits & Pay

IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program. Join us today for a long-term career opportunity within a supportive and enthusiastic company.

Additional Details

Schedule: Monday to Friday; 8AM to 4:30PM

Requirements: Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

Equal Opportunity

IDN‑Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN‑Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.

Apply About employer

More about this job

Responsibilities

Handle warehouse and branch operations, including receiving and putting away stock, preparing orders, coordinating deliveries and pickups, and maintaining inventory accuracy. Provide customer service and inside sales support by entering orders and quotes, responding to inquiries, building customer and vendor relationships, promoting products, and supporting sales growth.

Requirements

Candidates should have 1–3 years of relevant experience, a strong customer service background, effective English communication skills, and strong computer skills. They must be able to lift up to 50 pounds, perform repetitive tasks, work independently and as part of a team, be bondable with no criminal record, and be legally authorized to work in Canada.

Skills

Customer Service
Verbal Communication
Written Communication
English Communication
Product Knowledge
Order Entry
Quoting
Inventory Accuracy
Warehouse Operations
Picking And Packing
Receiving And Posting Purchase Orders
Delivery Coordination
Computer Skills
Attention To Detail
Teamwork
Independent Work

Benefits

Competitive Salary
Benefits Package
Monthly Bonus Opportunities
Yearly Bonus Opportunities
Commissions
RSP Program

Visa sponsorship

Not detected in the job text

Keywords

Security Products
Access Control
Door Hardware
Wholesale Distribution
Warehouse Operations
Inside Sales
Customer Service
Inventory Management
Purchase Orders
Warehouse Transfers
Order Entry
Quotes
Customer Inquiries
Picking And Packing
Shipping And Receiving
Delivery Coordination
Customer Pickups
Product Demonstrations
CRM
Vendor Relationships
Sales Growth
Inventory Reports
Microsoft And Computer Skills

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