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IDN

Warehouse/ Inside Sales Representative

AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: 1 – 3 years of relevant experience, with a strong background in customer service
Posting language: English
Posted: Sep 2, 2026

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Original job description

Warehouse Associate & Inside Sales Representative (Full Time), Edmonton, AB

Warehouse Associate & Inside Sales Representative (Full Time), Edmonton, AB

Warehouse/ Inside Sales Representative - IDN Careers Skip to content

Warehouse/ Inside Sales Representative

IDN-Canada

Edmonton, AB

Full-TimeOn‑site

About Us

IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and personal customized service.

Job Description

We are currently seeking a Full-Time Warehouse/ Inside Sales Representative team member to join our Edmonton, AB location.

Key Working Relationships

This is an excellent opportunity to build a long-term career with a growing company that values teamwork and development.

What You'll Bring

1 – 3 years of relevant experience, with a strong background in customer service
Strong verbal & written communication skills in English
Positive attitude and dedication to ensuring customer satisfaction
Ability to lift up to 50 lbs and perform repetitive tasks daily
Strong computer skills with ability to learn and navigate new software systems
Keen attention to detail
Ability to work independently with minimal supervision as well as working in a cohesive team environment

What You'll Do

Execute daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking & packing of outbound / pickup sales order and warehouse transfer, putting away stock, cleaning, etc.
Ensure accuracy when staging product for will call and shipments.
Responsible for the receipt and posting of purchase orders & warehouse transfers in a timely manner.
Provide the highest level of customer service.
Execute daily branch functions for sales, admin, and operations.
Support company initiatives & policies internally.
Continue to expand product knowledge and actively demonstrate products to customers.
Support and assist other branch personnel.
Inventory reports should be reviewed as mandated by the Branch Manager to ensure accuracy regarding inventory and customer experience.
Entry of orders, quotes and responding to customer inquiries in a timely manner.
Develop strong customer & vendor relationships.
Communicate monthly specials, promotions, or events to all customers.
Continue to update customer accounts in CRM.
Provide initiatives to grow sales.

Benefits & Pay

IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program. Join us today for a long-term career opportunity within a supportive and enthusiastic company.

Additional Details

Schedule: Monday to Friday; 8AM to 4:30PM

Requirements: Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

Equal Opportunity

IDN‑Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN‑Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.

Warehouse Associate & Inside Sales Representative (Full Time), Edmonton, AB

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Applying for Position* Please selectWarehouse Associate & Inside Sales Representative (Full Time), Edmonton, AB

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Responsibilities

Perform daily warehouse and branch operations, including receiving and putting away stock, preparing orders, coordinating deliveries and pickups, and maintaining inventory accuracy. Handle sales and administrative tasks by responding to customer inquiries, entering orders and quotes, demonstrating products, maintaining customer relationships, and supporting sales initiatives.

Requirements

Candidates should have 1–3 years of relevant experience, strong customer service and communication skills, computer proficiency, attention to detail, and the ability to work independently and as part of a team. The role requires lifting up to 50 pounds, legal authorization to work in Canada, and bondability with no criminal record.

Skills

Customer Service
Verbal Communication
Written Communication
Product Knowledge
Order Entry
Quoting
Inventory Management
Warehouse Operations
Picking And Packing
Receiving And Posting Purchase Orders
Delivery Coordination
Computer Skills
Attention To Detail
Teamwork
Sales

Benefits

Competitive Salary
Benefits Package
Monthly Bonus Opportunities
Yearly Bonus Opportunities
Commissions
Retirement Savings Plan

Visa sponsorship

Not detected in the job text

Keywords

Security Products
Door Hardware
Access Control
Wholesale Distribution
Warehouse Operations
Inventory Management
Purchase Orders
Warehouse Transfers
Order Picking
Packing
Shipping
Customer Pickups
Delivery Coordination
Inside Sales
Customer Service
Sales Orders
Quotes
Customer Inquiries
CRM
Product Demonstrations
Vendor Relationships
Sales Promotions
Inventory Reports
Branch Operations

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