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Added 13 hours ago
Night Auditor
Northland Properties
Toronto, ON
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Added 1 day ago
B
Material Logistics Agent
Bombardier
Dorval, QC
- Full-time
Added 1 day ago
Guest Service Agent
Northland Properties
Kamloops, BC
First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our…
Added 1 day ago
M
Senior Genesys Cloud PS Consultant (Genesys AI experience)
Miratech
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- Full-time
Designing AI-powered contact center solutions covering knowledge management, knowledge surfacing, agent assistance, interaction summarization, and virtual agents.
Added 2 days ago
WB
Ticket & Product Sales Agent
Whistler Blackcomb
Whistler, BC
- Temporary
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Added 3 days ago
Ticket & Product Sales Agent
Vail Resorts
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The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets,…
Added 4 days ago
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Added 5 days ago
Purchasing Agent
Bunge
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· Guarantee efficient use of the purchasing systems by all users providing them assistance when necessary
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Simplii Financial Personal Banking Representative - (12 Months contract)
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…support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition…
Added 5 days ago
Guest Service Agent
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Richmond, BC
First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our…
Added 5 days ago
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Agent du Service a la clientele / Service BDC
AutoCanada Inc.
Laval, QC
- Full-time
Added 5 days ago
I
Pre-Sales Forward Deployed Engineer - IFS Loops
IFS
Ottawa, ON
- $190,000 to $230,000 USD / year
- Full-time
Sit at the center of presales and product: partner with Account Executives to win technical validation on live deals, and with the Loops product and engineering teams to turn recurring…
Added 5 days ago
I
Pre-Sales Forward Deployed Engineer - IFS Loops
IFS
Ottawa, ON
- Full-time
Sit at the center of presales and product: partner with Account Executives to win technical validation on live deals, and with the Loops product and engineering teams to turn recurring…
Added 5 days ago
SH
Night Auditor | Part-time | Pantages Hotel
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Toronto, ON
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Our location is our stage. Situated in the center of the Theatre District and steps from the Ed Mirvish Theatre, Yonge-Dundas Square, and the CF Toronto Eaton Centre, Pantages puts you at…
Added 6 days ago
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Technical Architect Director - PubSec - Mulesoft Canada
Salesforce Partner Canada
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- Full-time
Balance platform-agnostic and platform-centric execution - position Salesforce as the center of
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AI Architect
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Agent du Service a la clientele / Service BDC
AutoCanada Inc.
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Financial Services Representative II, TB Outbound (6 Month Contract)
CIBC
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…wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition…
Added 11 days ago
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Financial Service Representative (Hybrid) - Outbound calls - Bilingual
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Montreal, QC
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…wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition…
Added 11 days ago
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Project Manager
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Added 12 days ago
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Automation Site Equipment Area Owner/Propriétaire de la zone des équipements du site d'automatisation
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Access to employee wellness programs including Employee & Family Assistance Program, employee support system, and psychology benefits Additional considerations:
Added 13 days ago
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Bilingual Contact Centre Agent
Epiq
Ottawa, ON
- Full-time
The Bilingual Contact Center Agent provides customer service and support in multiple languages, ensuring high-quality customer interactions and satisfaction. This role involves handling…
Added 13 days ago
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Service Broker
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Added 13 days ago
Guest Service Agent
Northland Properties
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First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our…

IFS

Pre-Sales Forward Deployed Engineer - IFS Loops

Ottawa, ON, Canada

$190,000 to $230,000 USD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $190,000 to $230,000 USD / year
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

About the Role

You'll join IFS Loops as a founding member of a new kind of forward-deployed role - one built deliberately to sit between presales and product, not to live entirely inside either one. This isn't a role where you just run a demo, win a deal, and move on. You'll go deep with our most strategic prospects and customers, discover the agentic use cases that actually move their business, prove them fast by using the IFS loops platform to show its value, and then feed everything you learn straight back into what IFS Loops product team. The best PoC patterns you create won't stay locked inside a single account; they become native Agentic platform capability, shipped to every IFS customer.

This is a role for someone who genuinely loves being in the room with customers, but who's thinking like a product person the entire time they're there and is solving for complex problems that the customer can see value of in short POV cycle

You'll

Own the full arc from conversation to proof: run discovery directly with prospects and customers, identify agentic use cases with real business value, and build convincing Solutions using IFS loops agentic platform proofs of concept in weeks, not months.

Be the technical voice customers trust: present the same PoC as a hands-on walkthrough for a technical architect and as a business case for a CxO - sometimes in the same week.

Sit at the center of presales and product: partner with Account Executives to win technical validation on live deals, and with the Loops product and engineering teams to turn recurring patterns into native platform capability.

Shape what IFS Loops becomes: what you learn in the field - what works, what doesn't, what customers actually ask for - feeds directly into the Agentic platform roadmap.

Build faster than anyone else in the room: use AI-assisted development tools to compress prototyping timelines and move at founder speed.

Bring judgment to ambiguity: know when a use case is real and buildable versus a distraction and scope a PoC that proves the point without overbuilding.

Train Core presales on standard capability of the platform and digital workers. Run ongoing workshops globally to help them scale.

Qualifications

About You

You love customers - genuinely: you're as energized by a whiteboard session with a VP of Operations as by tuning a multi-agent workflow.

You've done presales or solutions engineering: discovery, demos, PoCs, objection handling and you know how to move a technical evaluation toward a decision.

You also think like a product person: you can tell the difference between a one-off customer ask and a pattern worth building into the platform.

You're deeply hands-on with agentic AI: multi-agent design, tool use, human-in-the-loop patterns, and platforms like Agent Studio or comparable orchestration tools.

You understand asset-intensive industries: Enterprise Asset Management, Field Service Management, Manufacturing, or Aerospace & Defense, well enough to run a credible conversation without a subject matter expert in the room.

You communicate with equal credibility to a developer deep in an API and a CEO thinking about risk and ROI.

Experience: a track record in presales, solutions engineering, or forward-deployed roles, with genuine product instincts. Former founders and builders who've shipped 0-to-1 are strongly encouraged to apply.

Nice to Have

Experience in a forward-deployed, applied AI, or founding engineering role at a fast-growing enterprise AI company

Experience translating field learnings into product requirements or roadmap input

Deep familiarity with LLMs, retrieval systems, and agent evaluation frameworks

Experience selling or deploying software into asset-intensive or regulated industries (aerospace & defense, energy, manufacturing)

Willingness to travel to customer sites (approximately 25–50%)

Additional Information

What We’re Offering

Salary Range: $190,000 - $230,000 OTE annually
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

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More about this job

Responsibilities

Lead customer discovery and build rapid proofs of concept using the IFS Loops agentic platform, demonstrating business value to both technical and executive audiences. Partner with sales, product, and engineering teams to support deal validation, turn recurring customer needs into platform capabilities, and train presales teams through workshops.

Requirements

Candidates should have experience in presales, solutions engineering, or forward-deployed roles, with strong customer-facing communication and product judgment. They should be hands-on with agentic AI and understand asset-intensive industries such as enterprise asset management, field service, manufacturing, or aerospace and defense; travel of approximately 25–50% is expected.

Skills

Presales
Solutions Engineering
Customer Discovery
Proofs of Concept
Agentic AI
Multi-Agent Design
Tool Use
Human-in-the-Loop Patterns
AI-Assisted Development
Product Thinking
Product Roadmapping
Technical Presentations
Business Case Development
Objection Handling
LLMs
Retrieval Systems

Benefits

Flexible Paid Time Off
Sick Leave
Holiday Leave
Medical Insurance
Dental Insurance
Vision Insurance
401(k) With Company Contribution
Flexible Spending Accounts
Life Insurance
Disability Benefits
Tuition Assistance
Community Involvement and Volunteering Events

Visa sponsorship

Not detected in the job text

Keywords

IFS Loops
Agentic AI
Agentic Platform
Agent Studio
Multi-Agent Workflows
Tool Use
Human-in-the-Loop
AI-Assisted Development
Large Language Models
Retrieval Systems
Agent Evaluation Frameworks
Proofs of Concept
Presales
Solutions Engineering
Forward-Deployed Engineering
Enterprise Asset Management
Field Service Management
Manufacturing
Aerospace and Defense
Product Roadmap
Technical Validation
Customer Discovery
API
Regulated Industries
Digital Workers

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