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Added 12 mins ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
This position requires a level of education, training, and experience equivalent to a Master’s Degree; with a minimum of 10 years of relevant post-secondary experience building and…
Added 12 mins ago
VS
Fundraising and Administrative Volunteer
Volunteer Success
Ottawa, ON
- Temporary
Volunteers will build their resume and gain experience working at a national environmental non-profit, learning transferable professional skills in data entry, office administration,…
Added 12 mins ago
AA
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus Aircraft
Montreal, QC
- Full-time
Vous avez une solide expérience en gestion de projets complexes, vous avez travaillé dans le domaine numérique et la transformation par l'IA et vous souhaitez évoluer et développer de…
Added 12 mins ago
AA
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus Aircraft
Montreal, QC
- Full-time
Vous avez une expérience en gestion de projet , vous avez travaillé dans l'industrie aérospatiale de préférence dans un rôle de service à la clientèle et vous souhaitez évoluer et…
Added 12 mins ago
TC
Retail Store Associate Part time Temporary Winners
TJX Canada – Winners, Marshalls, HomeSense
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- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 12 mins ago
WC
Senior Merchant
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Mississauga, ON
- Full-time
…thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members. Creates a discipline and focus around developing…
Added 12 mins ago
PL
Front Desk Agent (Part Time)
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Olds, AB
- Part-time
…Ultimately, you are a key component in making each guest’s experience warm, pleasant, and…
Added 12 mins ago
PL
Housekeeping Attendant
Pomeroy Lodging
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- Full-time
…guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From…
Added 12 mins ago
CC
Merchandiser - Part-Time - Stratford
Coca-Cola Canada Bottling Limited
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- Part-time
Minimum one (1) year experience working in grocery, retail, warehousing or related field preferred.
Added 12 mins ago
OL
Part-Time Elementary Teacher/Tutor
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Mississauga, ON
- Part-time
We are currently seeking part-time teacher-tutors for a role in our learning centre at Oxford Learning Erin Mills. This position is perfect for anyone who loves working with students,…
Added 12 mins ago
LD
Senior Electrical Engineer Power Electronics
Leonardo DRS
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- Full-time
Possession of a bachelor’s degree in electrical engineering from a recognized post-secondary institution or equivalent work experience.
Added 12 mins ago
CC
Merchandiser - Part-Time - Goderich
Coca-Cola Canada Bottling Limited
London, ON
- Part-time
Minimum one (1) year experience working in grocery, retail, warehousing or related field preferred.
Added 12 mins ago
MN
CEG Program Coordinator
Métis Nation-Saskatchewan
Saskatoon, SK
- Full-time
…Local communities to deliver safe, culturally grounded early learning programs within their community. This position is based at the Métis Nation–Saskatchewan office in Saskatoon,…
Added 12 mins ago
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Direct Care Nurse, Registered Nurse (RN) / Registered Psychiatric Nurse (RPN), Surrey Mental Health Unit (SMHU), Correctional Health Services - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
Two 2 years’ recent experience providing acute or direct care nursing care/services to clients who have concurrent psychiatric and/or mental health and substance use disorders or an…
Added 12 mins ago
A
Community Manager - AntiSocial
AntiSocial
Vancouver, BC
- $50,000 to $60,000 CAD / year
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2+ years of experience in community management, social media, or a related digital marketing role, ideally within an agency environment
Added 12 mins ago
FC
Operations Safety Specialist
FedEx Canada
Woodbridge, ON
- Full-time
Coaches Ops Supervisors on effective package handler engagement; developing site level guidance and quality assurance for the larger behavior-based learning and employee engagement programs
Added 12 mins ago
SF
Prospect Research Analyst
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Burnaby, BC
- Full-time
…– the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation,…
Added 12 mins ago
CC
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…depending on job-related knowledge, role complexity, skills, experience, and internal…
Added 12 mins ago
EA
Building Maintenance Coordinator
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- Full-time
…way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading…
Added 12 mins ago
TU
Research Associate
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Added 12 mins ago
SF
Undergraduate Advisor
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Added 12 mins ago
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PH
Direct Care Nurse, Registered Nurse (RN) / Registered Psychiatric Nurse (RPN), Surrey Pre-Trial Centre (SPTC), Correctional Health Services - Surrey, BC
Provincial Health Services Authority
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- Full-time
Two 2 years’ recent experience providing acute or direct care nursing care/services to clients who have concurrent psychiatric and/or mental health and substance use disorders or an…
Added 12 mins ago
A
Producer - AntiSocial
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- $60,000 to $80,000 CAD / year
- Full-time
AntiSocial is looking to hire a skilled and collaborative Intermediate Producer with experience supporting and managing social media and integrated campaigns. You have a strong…
Added 12 mins ago
TS
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IGM Financial Inc.

Senior Manager, Real Estate Operations

Toronto, ON, Canada

The expected annual base salary range for this role is $102,000- $141,500 which is determined based on skills, knowledge and experience and geographic location. · Full-time

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Job details

Pay: The expected annual base salary range for this role is $102,000- $141,500 which is determined based on skills, knowledge and experience and geographic location.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Location: Winnipeg Coporate Campus

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.

With a vision to inspire financial confidence, IG Wealth Management is recognized as one of Manitoba’s Top Employers, Canada’s Top 100 Employers, and Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial goals.

Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.

The Role

As a member of our Corporate Services, Real Estate & Facilities Management team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights.

The Senior Manager, Facilities Operations is accountable for leading the day-to-day delivery, performance, and continuous improvement of Facilities Management operations across IGM’s corporate campuses and supported distribution-office portfolio. Reporting to the Director, Facility Management, the role converts approved strategies, service standards, budgets, and risk priorities into disciplined operational execution.

The role provides people leadership and daily resource coverage for the Facilities Operations team; sets priorities; balances workload; monitors individual and team performance; coaches employees; and acts as the primary operational backup to the Director. It leads resolution of escalated, high-priority facilities issues, oversees preventive maintenance execution, directs vendor and contractor coordination, and supports landlord and property-management escalations within delegated authority.

This highly visible position is responsible for establishing robust operating disciplines, leveraging data to enhance service delivery, delivering small-scale facilities projects, and collaborating across the organization to maintain safe, secure, resilient and service-ready workplaces.

The role works closely with Workplace Health and Safety, Security, Business Continuity, Finance, Procurement, Legal, Technology, landlords, and service providers to support safe, secure, resilient, and service-ready workplaces.

Key Responsibilities

Facilities Operations Leadership & Escalation Management

Lead day-to-day facilities operations across corporate campuses and supported distribution locations, maintaining safe, reliable, functional, and service-ready workplaces.
Set operational priorities and coordinate resource coverage, work assignment, escalation, follow-up, and closure across the Facilities Operations team.
Serve as the first level of escalation for the Senior Specialist, Facilities Operations team, ensuring issues are triaged, resolved, or escalated to the Director as appropriate.
Lead resolution of escalated, high-priority or complex facilities issues affecting employees, business operations, service continuity, or workplace readiness.
Act as the primary operational backup to the Director for significant facilities issues and senior-leader notifications within established escalation protocols.

People Leadership, Performance & Capability Development

Lead, coach, and develop Facilities Operations employees; set clear expectations and manage individual and team performance.
Align skills, resourcing, workload, and coverage to operational priorities and service requirements.
Provide timely and balanced feedback; support cross-training, knowledge sharing, succession readiness, and career development.

Service Standards, Policies, SOPs & Continuous Improvement

Develop, implement, maintain, and reinforce Facilities Operations processes, SOPs, workflows, service standards, escalation paths, and controls.
Monitor adherence to maintenance, incident-reporting, service-delivery, documentation, and compliance processes.
Identify and implement practical improvements to processes, service-delivery models, and operational workstreams.

Vendor, Contractor, Landlord & Preventive Maintenance Oversight

Lead day-to-day vendor and contractor coordination and monitor performance against service levels, scope, quality, safety, cost, and completion requirements.
Oversee preventive maintenance execution for critical assets and workplace environments and confirm deficiencies are tracked and resolved.
Manage operational landlord and property-management interfaces and support escalations during Director absence or capacity constraints.

Reporting, Performance Management & Stakeholder Communication

Lead operational KPI, work-order, incident, SLA, vendor, and regional/campus reporting; identify trends and communicate the operational story.
Provide timely updates and recommendations to the Director, leadership, and stakeholders on service performance, risks, disruptions, priorities, and corrective actions.
Use business insight and operational data to adjust priorities, improve stakeholder experience, and strengthen service outcomes.

Facility Remediation, Small-Scale Projects, Risk & BCP Support

Support the Facilities Operations team in the delivery of small-scale facilities projects and directly lead assigned operational projects within the Facilities Management project program, ensuring clear scope, schedule, budget, stakeholder coordination, vendor execution, risk management, and closeout discipline.
Support business-continuity and incident response by coordinating Facilities actions, resources, vendors, communications, and recovery follow-through.
Identify facility-related operational risks, recommend mitigation, and track corrective actions to completion.
Contribute operational inputs to facilities operating and capital budgets, forecasts, and plans under the Director’s accountability.

Additional Requirements

Provides visible onsite leadership through regular five-day-per-week office presence to support operational execution, stakeholder engagement, team development, workplace readiness, and the continued development of facilities management operational expertise.
Lead daily Facilities Operations, provide visible people leadership and resource coverage, manage service delivery and escalations, oversee vendors and preventive maintenance, and support incident and business-continuity response.
Occasional travel between Winnipeg, Toronto, Montréal, and supported distribution locations across Canada may be required.
Ability to respond to urgent facilities issues, service disruptions, incidents, or business-continuity events outside regular business hours as required.
Physical capability to conduct workplace walkthroughs and access building, mechanical, or service areas where appropriate and permitted.
Ability to handle confidential, sensitive, urgent, and employee-impacting matters with discretion, professionalism, and sound judgement.

Qualifications

Education

Required: Post-secondary education in Facilities Management, Building Operations, Engineering Technology, Property Management, Business Administration, or a related field, or an equivalent combination of education and progressive experience.
Preferred: Degree or diploma in a relevant discipline.

Experience

Required: Minimum 8–10 years of progressive facilities, building operations, property management, or workplace-services experience, including significant multi-site operations and people-leadership responsibility. Demonstrated experience with escalations, preventive maintenance, vendors, landlords/property managers, operating controls, reporting, and budget support.
Preferred: Experience in a regulated financial-services, wealth-management, professional-services, corporate-campus, or distributed leased-office environment.

Certifications / Designations

Required: Not mandatory.
Preferred: IFMA CFM/FMP, BOMI RPA/FMA/SMA, PMP, or equivalent designation.

Job-specific Knowledge And Skills

Required: Advanced knowledge of facilities operations, building systems, preventive maintenance, work-order/service-level management, vendor and contractor governance, landlord interfaces, operational risk, incident response, BCP support, SOP development, KPI reporting, expense control, and people leadership. Strong judgement, prioritization, negotiation, problem-solving, communication, and stakeholder-management capability. Proficiency with Microsoft 365 and experience with CAFM/IWMS, CMMS, ServiceNow, or similar tools.
Preferred: Experience applying benchmarking, dashboards, continuous-improvement methods, portfolio reporting, and operational change leadership.

The expected annual base salary range for this role is $102,000- $141,500 which is determined based on skills, knowledge and experience and geographic location. In addition to base salary, this role is eligible for annual short-term incentive, health and well-being benefits, retirement and savings plan, paid time off and career development.

Please apply before November 30 2026.

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More about this job

Responsibilities

Lead day-to-day facilities operations across corporate campuses and supported distribution locations, including team performance, escalations, preventive maintenance, vendors, and service standards. Oversee operational reporting, small-scale projects, risk mitigation, and facilities support for incidents and business continuity.

Requirements

Requires post-secondary education in a relevant field or equivalent education and experience, plus 8–10 years of progressive facilities or related experience with multi-site operations and people leadership. Candidates should have advanced facilities operations knowledge, strong judgment and stakeholder skills, and proficiency with Microsoft 365 and facilities management systems; relevant degrees and professional designations are preferred.

Skills

Facilities Operations
People Leadership
Multi-Site Operations
Preventive Maintenance
Vendor and Contractor Management
Landlord and Property Management
Escalation Management
Operational Risk Management
Incident Response
Business Continuity Planning
Standard Operating Procedures
KPI Reporting
Budget Support
Stakeholder Management
Continuous Improvement
Facilities Project Management

Benefits

Health and Well-Being Benefits
Retirement and Savings Plan
Paid Time Off
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Building Operations
Property Management
Workplace Services
Preventive Maintenance
Building Systems
Work-Order Management
Service-Level Management
Vendor Governance
Contractor Coordination
Landlord Interfaces
Operational Risk
Incident Response
Business Continuity Planning
Standard Operating Procedures
KPI Reporting
Expense Control
People Leadership
Microsoft 365
CAFM
IWMS
CMMS
ServiceNow
IFMA CFM
IFMA FMP
BOMI RPA
BOMI FMA
BOMI SMA
PMP
Operational Change Leadership

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