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Added 1 hour ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…stroke/rehabilitation unit. Hospitalist and internal medicine teams support neurology admissions. Experience the collegiality RIH is known for when working with colleagues in neurosurgery,…
Added 1 hour ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…stroke/rehabilitation unit. Hospitalist and internal medicine teams support neurology admissions. Experience the collegiality RIH is known for when working with colleagues in neurosurgery,…
Added 1 hour ago
LT
Substation High Voltage Electrical Technician
Lineman's Testing Laboratories of Canada, Div. of Rexel Canada Electrical Inc.
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
We are currently seeking a Substation High Voltage Electrical Technician to join our team at our Toronto location, near Toronto Pearson International Airport, working in our growing…
Added 2 hours ago
Hockey- Service Shop Technician
Sporting Life Group
Whitby, ON
As a Service Technician at Team Town Sports, you will be the expert on assessing and provide recommendations on maintenance and servicing of our customers’ equipment. You will provide…
Added 3 hours ago
AP
Pool Service Technician
Aaron Pools & Spas
Dartmouth, NS
- Full-time
Become a Pool Service Technician and join our team of dedicated professionals! In this role, you'll be responsible for:
Added 3 hours ago
SR
Industrial Refrigeration Mechanic
Specialty Refrigeration Services
Calgary, AB
- Full-time
…team specializes in the design, fabrication, installation, and support of systems for food production, cold storage, recreation, oil and gas, and custom equipment. With a strong focus on…
Added 3 hours ago
R|
Laboratory Technician
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Technician will join Dr. Carl Boodman’s research program at the RI-MUHC, focused on Bartonella quintana and other neglected infections (Bartonella North). The incumbent will…
Added 3 hours ago
Manager of Equipment Servces
United Services Group
Toronto, ON · Mississauga, ON · Brampton, ON
Create and manage internal and external Technician/dispatch territories and schedules
Added 4 hours ago
UO
Electrotechnician
University of Ottawa
Ottawa, ON · Power Plant
- Full-time
…defined-benefit pension plan and eligibility to the Tuition Fee Financial Support…
Added 4 hours ago
J
Mech and Robotics Tech
JLL
London, ON
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 5 hours ago
WC
Junior Service Technician
West Coast Pools
Mar, ON
- Full-time
We're looking for a Junior Service Technician who has a valid drivers licence and clean driver's abstract. The hourly wage is $20 - $30/ hour (based on experience) + performance bonuses.
Added 5 hours ago
IC
Residential Field Technician
Intek Communications Inc.
Barrie, ON
- Full-time
Intek Communications Inc is looking to fill the position of Field Service and Installation Technician, under the direction of the Regional Manager. The Field Service and Installation…
Added 5 hours ago
WC
Junior Gas Technician
West Coast Pools
Mar, ON
- Full-time
Added 5 hours ago
IC
Residential Field Technician
Intek Communications Inc.
ON · Durham, ON
- Full-time
Intek Communications Inc is looking to fill the position of Field Service and Installation Technician, under the direction of the Regional Manager. The Field Service and Installation…
Added 5 hours ago
WC
Service Technician
West Coast Pools
Mar, ON
- Full-time
We are looking to grow our team by adding an experienced Service Technician. This is a full time career position for a motivated, energetic and dynamic team player.
Added 5 hours ago
J
Mech and Robotics Tech
JLL
Balzac, AB
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 6 hours ago
DR
Job description: Sheet Metal and Roofing
Dominion Roofing and Sheet Metal Works
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for full time Flat Roofing Service Technician available for year round work.
Added 6 hours ago
PW
Heavy Duty Mechanic
Pacific Western Transportation Ltd
Fort McMurray, AB
- Full-time
Shifts to support a healthy work life balance
Added 7 hours ago
ÉN
auto body and collision technician
Équipements Nordiques
Sept-Îles, QC
- Full-time
Added 7 hours ago
D
RESIDENTIAL FIELD TECHNICIANS – Kitchener, ON
DHT
Kitchener, ON
- Full-time
Previous experience as an electrician or technician
Added 7 hours ago
D
RESIDENTIAL FIELD TECHNICIANS – Kitchener, ON
DHT
Kitchener, ON
- Full-time
Previous experience as an electrician or technician
Added 7 hours ago
HP
Registered Pharmacy Technician
Hubbard Pharmacy
St. Marys, ON
- Full-time
Hubbard Pharmacy is looking for a full time Registered Pharmacy Technician. As a well-established Pharmacy in St. Marys, Ontario, our priority is providing excellent patient care. The…
Added 7 hours ago
X
Fit Tech Fashion
X-Company
Laval, QC
- Full-time
We’re looking for a hands-on, versatile, and detailoriented Fit Technician to join our team in our Head office in Laval QC , If you have a strong eye for fit, understand garment…
Added 8 hours ago
CC
Field Technician - Vancouver BC
Cogent Communications
Vancouver, BC
- Full-time
…highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network…
Added 9 hours ago
SD
Regulated Pharmacy Technician
Shoppers Drug Mart
Belleville, ON
- Full-time
Role Description The Regulated Pharmacy Technician is a full-time, on-site role based in Belleville, ON. This role supports the pharmacist in preparing, checking, and dispensing…

IgniteTech

AI-DNA Content Moderation Technician

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: At least 1 year of professional experience in a structured, tech-enabled role (e.g., content moderation, customer support, QA, BPO, community operations, or admin).
Posting language: English
Posted: Oct 4, 2026

Original job description

If you've been looking for a role where your AI skills meet real-world impact, this is where entry-level meets cutting-edge. Few roles at this level give you this much hands-on AI operations experience.

What you will be doing

Moderating content at scale using AI + human judgment: Reviewing, classifying, tagging, and actioning user-generated and AI-generated content (forums, blogs, knowledge bases, events, groups) against platform policies - with GenAI tools accelerating your decisions.
Keeping the content pipeline running smoothly: Organizing review queues, tracking submission timelines, flagging bottlenecks, and ensuring content moves efficiently from submission to publication across tools and teams.
Training the AI that trains itself: Annotating edge cases, labeling content for model training, validating AI-generated suggestions, and submitting structured feedback that directly improves auto-moderation accuracy over time.
Documenting everything that matters: Logging moderation actions, capturing ambiguous cases, and maintaining clear records that give your team and stakeholders full visibility into progress and decisions.

What you will NOT be doing

Mindlessly clicking "approve" or "reject" all day. You'll apply contextual judgment and use GenAI to work smarter - not just faster.
Working without structure or guidance. You'll have clear policies, documented procedures, and established workflows - no guessing what "good" looks like.
Handling escalations alone with no support. Edge cases and sensitive content are escalated through defined paths; you won't be left to make high-stakes calls in isolation.
Sitting in endless meetings or navigating corporate politics. This is a hands-on, execution-focused role where your output speaks for itself.
Being stuck in a dead-end moderation job. You'll gain real AI operations experience that opens doors in Trust & Safety, AI/ML ops, and content operations.

Responsibilities

Review and moderate incoming content (forums, blogs, knowledge bases, events, groups) using a combination of AI-assisted tools and manual review to ensure policy compliance.
Apply moderation actions - approve, remove, tag, reclassify, or escalate - consistently and accurately across all content types.
Organize and prioritize content queues; monitor content flow across review stages; resolve workflow delays proactively.
Communicate task status, blockers, and progress updates to internal teams and stakeholders.
Annotate and tag content according to defined schemas to generate clean, structured training data for AI systems.
Identify and document edge cases, false positives/negatives, and anomalies; submit actionable feedback to improve AI model performance.
Track recurring issues and contribute to the continuous improvement of moderation guidelines, tools, and automation systems.
Maintain detailed logs of all moderation actions, decisions, and escalations for audit and operational reporting.

Requirements

At least 1 year of professional experience in a structured, tech-enabled role (e.g., content moderation, customer support, QA, BPO, community operations, or admin).
Demonstrated hands-on experience using multiple GenAI tools (e.g., ChatGPT, Claude, Gemini) for tasks like classification, tagging, documentation, or automation - in professional, academic, or personal productivity contexts.
Strong attention to detail with the ability to make accurate, consistent decisions within defined guidelines over sustained periods.
Excellent English reading comprehension and written communication skills for reviewing diverse content and documenting actions clearly.
Comfort and emotional resilience when reviewing sensitive, disturbing, or challenging content in a professional manner.
Basic proficiency with web-based tools, dashboards, and structured workflows (e.g., moderation platforms, Smartsheet, ticketing systems).
Ability to follow detailed procedures precisely while exercising sound judgment on ambiguous cases.

Nice to Have

Experience with content annotation, data labeling, or AI/ML training data workflows.
Familiarity with Trust & Safety frameworks, community guidelines, or platform policy enforcement.
Prior experience moderating online communities (e.g., Discord, Reddit, forums - even as a volunteer or freelancer).
Exposure to rule-based automation, content flagging systems, or moderation dashboards.
Experience working in BPO or high-volume operations environments with SLA-driven workflows.
Basic understanding of how AI models are trained and how human feedback loops improve automation.

What you will learn

AI Operations in Practice: Gain daily, hands-on experience using GenAI tools in a production environment - building skills that are rapidly becoming essential across the tech industry.
Trust & Safety Expertise: Develop deep knowledge of content moderation frameworks, policy enforcement, and platform integrity - a fast-growing career field with increasing demand.
Human-in-the-Loop AI Training: Learn how your annotations, tags, and feedback directly shape AI model performance - understanding the full feedback loop from human judgment to machine learning improvement.
Scalable Operations Thinking: Build expertise in workflow management, queue optimization, and cross-functional coordination at scale.
Career Acceleration: Position yourself for advancement into senior moderation, Trust & Safety analysis, AI operations, or content operations leadership roles.

Apply About employer

More about this job

Responsibilities

Review, classify, tag, and take action on user- and AI-generated content using AI-assisted tools and human judgment, while managing review queues and escalating ambiguous or sensitive cases. Maintain detailed moderation records, annotate content for AI training, and provide structured feedback to improve moderation accuracy and workflows.

Requirements

Requires at least one year of experience in a structured, technology-enabled role and hands-on use of multiple generative AI tools. Candidates should have strong attention to detail, excellent English comprehension and writing, comfort reviewing sensitive content, and the ability to follow procedures while exercising judgment on ambiguous cases.

Skills

Content Moderation
Generative AI Tools
Content Classification
Content Annotation
Data Labeling
Policy Enforcement
Attention To Detail
English Reading Comprehension
Written Communication
Queue Management
Workflow Coordination
Quality Assurance
Structured Documentation
Trust And Safety
AI Model Feedback
Emotional Resilience

Visa sponsorship

Not detected in the job text

Keywords

Content Moderation
Generative AI
ChatGPT
Claude
Gemini
Trust And Safety
AI Operations
Human-In-The-Loop
Content Annotation
Data Labeling
Training Data
Model Feedback
Policy Enforcement
Community Guidelines
Queue Management
Workflow Optimization
Moderation Dashboards
Smartsheet
Ticketing Systems
Quality Assurance
BPO
Service-Level Agreements
False Positives
False Negatives
Audit Logs
Content Operations

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