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Added 24 mins ago
SB
BAS Technician
Setpoint Building Automation
Toronto, ON
- Full-time
Role Description: The BAS Technician is a full-time, on-site role based in Vaughan, ON. As a BAS Technician, you will support our Project Managers and installation team in delivering BAS…
Added 25 mins ago
C
Simulator Technician
CAE
Gagetown, NB
- Full-time
The Simulator Technician is responsible for performing complex but standardized technical tasks related to preventive and corrective maintenance activities on simulators and associated…
Added 39 mins ago
Electrician & Instrumentation | Talent Pool
BHP
Canada
Carry out planned maintenance tasks using standardized work technology to ensure efficiency and quality.
Added 51 mins ago
C
Health, Safety & Well-Being Partner (Cabico Coaticook)
Cabico&co
Coaticook, QC
- Full-time
Kimberly, our Health and Safety Technician, vigilant and proactive;
Added 51 mins ago
E
IBX Customer Operations III_CAN - EQXJP00005620
Equinix
Brampton, ON
- $25 to $30 CAD / hour
- Contract
Data Center Operations Technician (Entry Level)
Added 51 mins ago
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Field Technician
RWDI
Calgary, AB
- Full-time
RWDI is seeking an accountable individual to join its Air Emissions Testing team as a Field Technician – Air Quality and Emissions in our Calgary office.
Added 1 hour ago
LE
systems testing technician
Locher Evers International
Delta, BC
- Full-time
Added 1 hour ago
CI
Systems Engineering Technician (SET)
Calian in Space & Technology
Saint-Gabriel-de-Valcartier, QC
- Full-time
Added 1 hour ago
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Agriculture Equipment Technician
Huron Tractor Ltd
Chatsworth, ON
- Full-time
Are you a 425A, 310T, 310S licensed technician?
Added 1 hour ago
UO
Network Support Technician (On-Site) -Information Technologies
University of Calgary
Calgary, AB
- Full-time
The Information Technologies is currently seeking a Full-time Regular Network Support Technician.
Added 1 hour ago
Landscape Technician I - Naturalization Initiatives
City of Edmonton
AB
The City of Edmonton is seeking a motivated and skilled Landscape Technician I - Naturalization Initiatives to join our dynamic team. In this role, you will play a crucial part in the…
Added 1 hour ago
RM
Data Center Technician - CA - Vaughan - On-site
Reboot Monkey
Vaughan, ON
- Other
We are seeking an experienced Data Center Technician for freelance/contract work in Vaughan, CA. This is an on-site position supporting mission-critical infrastructure at premier data…
Added 1 hour ago
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IT Help Desk Technician, Entry Level
Jobright.ai
Canada
- Full-time
…route to the best job outcomes. The Entry-Level IT Help Desk Technician will help users resolve technical issues and provide first-line troubleshooting, documenting solutions and…
Added 1 hour ago
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IT Technician, Entry Level
Jobright.ai
Canada
- Full-time
…route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and collaborate…
Added 1 hour ago
RM
Data Center Technician - Canada - Mississauga - On-site
Reboot Monkey
Mississauga, ON
- $26 to $36 CAD / hour
- Full-time
We are seeking an experienced Data Center Technician for freelance/contract work in Mississauga, Canada. This is an on-site position supporting mission-critical infrastructure at premier…
Added 1 hour ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Moncton, NB
- Full-time
…workplace is not only pristine, contemporary, and driven by technology where you can enjoy stable fixed shifts and a predictable schedule, that brings balance to your…
Added 1 hour ago
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Temporary Instructor, Automotive Service Technician
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
NAIT’s Automotive Service Technician Program prepares students to diagnose problems, repair engines, use computer management systems, and adjust vehicles to operate for peak performance.…
Added 1 hour ago
AR
310T Technician - Cambridge
Altruck Rentals
Guelph, ON
- Full-time
310T Truck and Coach Technician/Apprentice- Cambridge
Added 1 hour ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
…the Interim Dean, Faculty of Applied Science, Engineering, Technology & Trades working up to 24 hours per week at an hourly rate of…
Added 1 hour ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Lloydminster, AB
Utilize appropriate tools, technology, service information, and technical expertise to complete repairs efficiently.
Added 1 hour ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Winnipeg, MB
Utilize appropriate tools, technology, service information, and technical expertise to complete repairs efficiently.
Added 1 hour ago
RV Technician
Tourism Holdings Ltd
Toronto, ON
The RV Technician is a key member of CanaDream’s service team, responsible for ensuring the optimal performance and safety of our Guest and Customer sales fleet. Reporting directly to the…
Added 1 hour ago
Automotive Inspection Manager
Clutch Technologies Inc.
Toronto, ON
…Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing…
Added 1 hour ago
NR
310s Automotive Technician
Northern Roads Auto Group
Fort Erie, ON
- Full-time
You'll have access to ongoing Toyota training, new vehicle technology and a career path that can take you all the way to Master Technician status.
Added 2 hours ago
C
electronic service technician apprentice
CaseMogul
Fort McMurray, AB
- Full-time

IgniteTech

AI-DNA Content Moderation Technician

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: At least 1 year of professional experience in a structured, tech-enabled role (e.g., content moderation, customer support, QA, BPO, community operations, or admin).
Posting language: English
Posted: Oct 4, 2026

Original job description

If you've been looking for a role where your AI skills meet real-world impact, this is where entry-level meets cutting-edge. Few roles at this level give you this much hands-on AI operations experience.

What you will be doing

Moderating content at scale using AI + human judgment: Reviewing, classifying, tagging, and actioning user-generated and AI-generated content (forums, blogs, knowledge bases, events, groups) against platform policies - with GenAI tools accelerating your decisions.
Keeping the content pipeline running smoothly: Organizing review queues, tracking submission timelines, flagging bottlenecks, and ensuring content moves efficiently from submission to publication across tools and teams.
Training the AI that trains itself: Annotating edge cases, labeling content for model training, validating AI-generated suggestions, and submitting structured feedback that directly improves auto-moderation accuracy over time.
Documenting everything that matters: Logging moderation actions, capturing ambiguous cases, and maintaining clear records that give your team and stakeholders full visibility into progress and decisions.

What you will NOT be doing

Mindlessly clicking "approve" or "reject" all day. You'll apply contextual judgment and use GenAI to work smarter - not just faster.
Working without structure or guidance. You'll have clear policies, documented procedures, and established workflows - no guessing what "good" looks like.
Handling escalations alone with no support. Edge cases and sensitive content are escalated through defined paths; you won't be left to make high-stakes calls in isolation.
Sitting in endless meetings or navigating corporate politics. This is a hands-on, execution-focused role where your output speaks for itself.
Being stuck in a dead-end moderation job. You'll gain real AI operations experience that opens doors in Trust & Safety, AI/ML ops, and content operations.

Responsibilities

Review and moderate incoming content (forums, blogs, knowledge bases, events, groups) using a combination of AI-assisted tools and manual review to ensure policy compliance.
Apply moderation actions - approve, remove, tag, reclassify, or escalate - consistently and accurately across all content types.
Organize and prioritize content queues; monitor content flow across review stages; resolve workflow delays proactively.
Communicate task status, blockers, and progress updates to internal teams and stakeholders.
Annotate and tag content according to defined schemas to generate clean, structured training data for AI systems.
Identify and document edge cases, false positives/negatives, and anomalies; submit actionable feedback to improve AI model performance.
Track recurring issues and contribute to the continuous improvement of moderation guidelines, tools, and automation systems.
Maintain detailed logs of all moderation actions, decisions, and escalations for audit and operational reporting.

Requirements

At least 1 year of professional experience in a structured, tech-enabled role (e.g., content moderation, customer support, QA, BPO, community operations, or admin).
Demonstrated hands-on experience using multiple GenAI tools (e.g., ChatGPT, Claude, Gemini) for tasks like classification, tagging, documentation, or automation - in professional, academic, or personal productivity contexts.
Strong attention to detail with the ability to make accurate, consistent decisions within defined guidelines over sustained periods.
Excellent English reading comprehension and written communication skills for reviewing diverse content and documenting actions clearly.
Comfort and emotional resilience when reviewing sensitive, disturbing, or challenging content in a professional manner.
Basic proficiency with web-based tools, dashboards, and structured workflows (e.g., moderation platforms, Smartsheet, ticketing systems).
Ability to follow detailed procedures precisely while exercising sound judgment on ambiguous cases.

Nice to Have

Experience with content annotation, data labeling, or AI/ML training data workflows.
Familiarity with Trust & Safety frameworks, community guidelines, or platform policy enforcement.
Prior experience moderating online communities (e.g., Discord, Reddit, forums - even as a volunteer or freelancer).
Exposure to rule-based automation, content flagging systems, or moderation dashboards.
Experience working in BPO or high-volume operations environments with SLA-driven workflows.
Basic understanding of how AI models are trained and how human feedback loops improve automation.

What you will learn

AI Operations in Practice: Gain daily, hands-on experience using GenAI tools in a production environment - building skills that are rapidly becoming essential across the tech industry.
Trust & Safety Expertise: Develop deep knowledge of content moderation frameworks, policy enforcement, and platform integrity - a fast-growing career field with increasing demand.
Human-in-the-Loop AI Training: Learn how your annotations, tags, and feedback directly shape AI model performance - understanding the full feedback loop from human judgment to machine learning improvement.
Scalable Operations Thinking: Build expertise in workflow management, queue optimization, and cross-functional coordination at scale.
Career Acceleration: Position yourself for advancement into senior moderation, Trust & Safety analysis, AI operations, or content operations leadership roles.

Apply About employer

More about this job

Responsibilities

Review, classify, tag, and take action on user- and AI-generated content using AI-assisted tools and human judgment, while managing review queues and escalating ambiguous or sensitive cases. Maintain detailed moderation records, annotate content for AI training, and provide structured feedback to improve moderation accuracy and workflows.

Requirements

Requires at least one year of experience in a structured, technology-enabled role and hands-on use of multiple generative AI tools. Candidates should have strong attention to detail, excellent English comprehension and writing, comfort reviewing sensitive content, and the ability to follow procedures while exercising judgment on ambiguous cases.

Skills

Content Moderation
Generative AI Tools
Content Classification
Content Annotation
Data Labeling
Policy Enforcement
Attention To Detail
English Reading Comprehension
Written Communication
Queue Management
Workflow Coordination
Quality Assurance
Structured Documentation
Trust And Safety
AI Model Feedback
Emotional Resilience

Visa sponsorship

Not detected in the job text

Keywords

Content Moderation
Generative AI
ChatGPT
Claude
Gemini
Trust And Safety
AI Operations
Human-In-The-Loop
Content Annotation
Data Labeling
Training Data
Model Feedback
Policy Enforcement
Community Guidelines
Queue Management
Workflow Optimization
Moderation Dashboards
Smartsheet
Ticketing Systems
Quality Assurance
BPO
Service-Level Agreements
False Positives
False Negatives
Audit Logs
Content Operations

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