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Added 10 mins ago
CPIC Information Operator II - Shift Supervisor
City of Edmonton
AB
…conditions. CPIC is a collaborative environment that promotes trust, communication, and efficiency among colleagues and partner agencies. This role provides opportunities to manage diverse…
Added 10 mins ago
Technicien de Centre de Données / Data Center Technician, Data Center Operations, Data Center Operations
Amazon
Varennes, QC
…priorités de travail, les compétences organisationnelles, la communication efficace et la capacité de réagir rapidement sont essentiels à la réussite. En plus de la réparation de matériel…
Added 10 mins ago
UI
Installation Technician
Umbrella Incorporated
Toronto, ON
- Full-time
We’re looking for a hands-on Installation Technician to install and maintain network cabling, access control, camera systems, and other low-voltage systems. You’ll conduct site assessments,…
Added 24 mins ago
AR
310T Technician - Burlington
Altruck Rentals
Guelph, ON
- Full-time
310T Truck and Coach Technician/Apprentice- Burlington
Added 24 mins ago
HM
Regional Field Technical Manager (EZ/AZ)
Hyundai Motor Company
Brossard, QC
- Full-time
Build strong relationships with dealership technicians and service personnel to improve technician engagement, technical competency, and repair effectiveness.
Added 40 mins ago
EV
Technician, Mining
Elk Valley Resources
Elkford, BC
- $96,000 to $113,000 CAD / year
Reporting to the Senior Engineer Supervisor, Geotech the Mine technician will participate in a variety of tasks, such as: Drone photogrammetric surveys, field layout and interaction with…
Added 53 mins ago
EV
Technician, Mining
Elk Valley Resources
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
Reporting to the Senior Engineer Supervisor, Geotech the Mine technician will participate in a variety of tasks, such as: Drone photogrammetric surveys, field layout and interaction with…
Added 53 mins ago
AH
Yard and Shop Technician | Technicien(ne) d’atelier et de la cour
A Hiring Company
Westmount, QC
- Full-time
Strathmore is looking for a reliable and motivated Yard & Shop Technician to support our operations team by maintaining equipment, organizing the yard and shop, and ensuring crews have…
Added 53 mins ago
MG
Leadhand, Medical Devices Reprocessing Department
Michael Garron Hospital
Toronto, ON
- Full-time
Demonstrated ability to be fully competent in the role of a MDRD technician
Added 1 hour ago
GE
Maintenance Technician, Processing Facilities
GFL Environmental Inc.
Pickering, ON
- Full-time
The Maintenance Technician is responsible for monitoring and maintaining the operation of all plant systems and equipment. Including but not limited to pumps, air-lines, valves, electrical…
Added 1 hour ago
CF
Building Operator II (Office)
Cadillac Fairview
AB · Calgary, AB
- Full-time
…testing of fire protection devices and auxiliary/emergency power systems on a regular basis and report any problems or unusual findings to supervisor to minimize damage and cost of repair…
Added 1 hour ago
Sr. Fire Alarm Technician
Levitt-Safety
Oakville, ON
As a successful experienced Senior Fire Alarm Technician, you must exert a high level of confidence in performing verification, certification, maintenance, inspections, and repairs on fire…
Added 1 hour ago
BE
Parts & Service Coordinator
Battlefield Equipment Rentals
ON · Stoney Creek, ON
- Full-time
Act as the primary liaison between customers, technicians, and internal teams to ensure clear communication and timely follow-up.
Added 2 hours ago
PP
Maintenance Technician
Private Pension Partners Inc.
Winnipeg, MB
- Full-time
…Technicians to join our growing team. As P3 Realty’s Maintenance Technician, you will be responsible for performing general maintenance, repairs, and upkeep of residential and commercial…
Added 2 hours ago
TH
Senior Technician| Full-Time| CVH- IT Endpoint Support Services
Trillium Health Partners
Mississauga, ON
- Full-time
The Senior Technician, Endpoint Support is a senior technical role within Endpoint Support Services. The position provides advanced endpoint technical design, administration, and Tier 3…
Added 3 hours ago
A
Technicien avionique / Avionics technician
Airbus
Montreal, QC
- Full-time
Diagnose and inspect avionics systems (communication and navigation systems, radar, detection circuit, calculators, cameras, recording, automatic controls, dashboards and all electrical…
Added 3 hours ago
SC
Building Manager, Live-In
Stoakley-Stewart Consultants Ltd.
Brampton, ON
- Full-time
…responsible for property maintenance including building mechanical systems, administrative duties, showing of vacant suites, and supporting the cleaning…
Added 3 hours ago
SC
HVAC Service Manager
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
…controls, heating, cooling, refrigeration, and related mechanical systems across a range of commercial and industrial…
Added 3 hours ago
SC
Mitigation Operations Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
For an experienced mitigation leader who enjoys developing people, improving systems and taking ownership of operational results, this could be a very attractive next step.
Added 3 hours ago
VB
Supervisor, Maintenance
Vale Base Metals
Sudbury, ON
- Full-time
Adhere to maintenance business processes as outlined in Maintenance Planning and Control (MPC) by using approved systems (SAP, Prometheus, etc.), tools, and standards.
Added 3 hours ago
TA
HVAC/R Service Technician
The Arcticom Group
Calgary, AB
- Full-time
This is an exciting time to join our team at a high-growing stage. We are looking for an experienced Service Technician to join our growing team.
Added 6 hours ago
KG
CARPENTER/CONSTRUCTION/GLAZIER- MEDICINE HAT, AB
Kruse Group Ltd.
Medicine Hat, AB
- Full-time
Job Summary: Do you really, really know building construction? We need an experienced technician to diagnose problems, adjust, install, maintain, inspect & test a large variety of door…
Added 7 hours ago
Facility Maintenance & Operator
HealthCareersInSask.ca
Lloydminster, SK
Job Description: Operates and monitors computerized building control systems and maintains facility/plant systems and equipment. Independently performs repairs/installations on a wide…
Added 8 hours ago
EB
Sheet Metal Technician
EDL Building Solutions
AB · Edmonton, AB
- Internship
Perform testing to ensure systems are properly sealed and functioning.
Added 9 hours ago
UO
Electrotechnician
University of Ottawa
Ottawa, ON · Power Plant
- Full-time
…and repairs the different parts of electrical equipment and systems on the campus, offering exceptional service to the University's community and ensures preserving or improving users'…

IgniteTech

AI-DNA Content Moderation Technician

Canada

Full-time

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Job details

Job type: Full-time
Experience: At least 1 year of professional experience in a structured, tech-enabled role (e.g., content moderation, customer support, QA, BPO, community operations, or admin).
Posting language: English
Posted: Oct 4, 2026

Original job description

If you've been looking for a role where your AI skills meet real-world impact, this is where entry-level meets cutting-edge. Few roles at this level give you this much hands-on AI operations experience.

What you will be doing

Moderating content at scale using AI + human judgment: Reviewing, classifying, tagging, and actioning user-generated and AI-generated content (forums, blogs, knowledge bases, events, groups) against platform policies - with GenAI tools accelerating your decisions.
Keeping the content pipeline running smoothly: Organizing review queues, tracking submission timelines, flagging bottlenecks, and ensuring content moves efficiently from submission to publication across tools and teams.
Training the AI that trains itself: Annotating edge cases, labeling content for model training, validating AI-generated suggestions, and submitting structured feedback that directly improves auto-moderation accuracy over time.
Documenting everything that matters: Logging moderation actions, capturing ambiguous cases, and maintaining clear records that give your team and stakeholders full visibility into progress and decisions.

What you will NOT be doing

Mindlessly clicking "approve" or "reject" all day. You'll apply contextual judgment and use GenAI to work smarter - not just faster.
Working without structure or guidance. You'll have clear policies, documented procedures, and established workflows - no guessing what "good" looks like.
Handling escalations alone with no support. Edge cases and sensitive content are escalated through defined paths; you won't be left to make high-stakes calls in isolation.
Sitting in endless meetings or navigating corporate politics. This is a hands-on, execution-focused role where your output speaks for itself.
Being stuck in a dead-end moderation job. You'll gain real AI operations experience that opens doors in Trust & Safety, AI/ML ops, and content operations.

Responsibilities

Review and moderate incoming content (forums, blogs, knowledge bases, events, groups) using a combination of AI-assisted tools and manual review to ensure policy compliance.
Apply moderation actions - approve, remove, tag, reclassify, or escalate - consistently and accurately across all content types.
Organize and prioritize content queues; monitor content flow across review stages; resolve workflow delays proactively.
Communicate task status, blockers, and progress updates to internal teams and stakeholders.
Annotate and tag content according to defined schemas to generate clean, structured training data for AI systems.
Identify and document edge cases, false positives/negatives, and anomalies; submit actionable feedback to improve AI model performance.
Track recurring issues and contribute to the continuous improvement of moderation guidelines, tools, and automation systems.
Maintain detailed logs of all moderation actions, decisions, and escalations for audit and operational reporting.

Requirements

At least 1 year of professional experience in a structured, tech-enabled role (e.g., content moderation, customer support, QA, BPO, community operations, or admin).
Demonstrated hands-on experience using multiple GenAI tools (e.g., ChatGPT, Claude, Gemini) for tasks like classification, tagging, documentation, or automation - in professional, academic, or personal productivity contexts.
Strong attention to detail with the ability to make accurate, consistent decisions within defined guidelines over sustained periods.
Excellent English reading comprehension and written communication skills for reviewing diverse content and documenting actions clearly.
Comfort and emotional resilience when reviewing sensitive, disturbing, or challenging content in a professional manner.
Basic proficiency with web-based tools, dashboards, and structured workflows (e.g., moderation platforms, Smartsheet, ticketing systems).
Ability to follow detailed procedures precisely while exercising sound judgment on ambiguous cases.

Nice to Have

Experience with content annotation, data labeling, or AI/ML training data workflows.
Familiarity with Trust & Safety frameworks, community guidelines, or platform policy enforcement.
Prior experience moderating online communities (e.g., Discord, Reddit, forums - even as a volunteer or freelancer).
Exposure to rule-based automation, content flagging systems, or moderation dashboards.
Experience working in BPO or high-volume operations environments with SLA-driven workflows.
Basic understanding of how AI models are trained and how human feedback loops improve automation.

What you will learn

AI Operations in Practice: Gain daily, hands-on experience using GenAI tools in a production environment - building skills that are rapidly becoming essential across the tech industry.
Trust & Safety Expertise: Develop deep knowledge of content moderation frameworks, policy enforcement, and platform integrity - a fast-growing career field with increasing demand.
Human-in-the-Loop AI Training: Learn how your annotations, tags, and feedback directly shape AI model performance - understanding the full feedback loop from human judgment to machine learning improvement.
Scalable Operations Thinking: Build expertise in workflow management, queue optimization, and cross-functional coordination at scale.
Career Acceleration: Position yourself for advancement into senior moderation, Trust & Safety analysis, AI operations, or content operations leadership roles.

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More about this job

Responsibilities

Review, classify, tag, and take action on user- and AI-generated content using AI-assisted tools and human judgment, while managing review queues and escalating ambiguous or sensitive cases. Maintain detailed moderation records, annotate content for AI training, and provide structured feedback to improve moderation accuracy and workflows.

Requirements

Requires at least one year of experience in a structured, technology-enabled role and hands-on use of multiple generative AI tools. Candidates should have strong attention to detail, excellent English comprehension and writing, comfort reviewing sensitive content, and the ability to follow procedures while exercising judgment on ambiguous cases.

Skills

Content Moderation
Generative AI Tools
Content Classification
Content Annotation
Data Labeling
Policy Enforcement
Attention To Detail
English Reading Comprehension
Written Communication
Queue Management
Workflow Coordination
Quality Assurance
Structured Documentation
Trust And Safety
AI Model Feedback
Emotional Resilience

Visa sponsorship

Not detected in the job text

Keywords

Content Moderation
Generative AI
ChatGPT
Claude
Gemini
Trust And Safety
AI Operations
Human-In-The-Loop
Content Annotation
Data Labeling
Training Data
Model Feedback
Policy Enforcement
Community Guidelines
Queue Management
Workflow Optimization
Moderation Dashboards
Smartsheet
Ticketing Systems
Quality Assurance
BPO
Service-Level Agreements
False Positives
False Negatives
Audit Logs
Content Operations

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