Office Administrator
- Grande Prairie, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Benefits
Key Responsibilities
Compensation: $22.00 - $25.00 per hour
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission
To provide opportunities for great people to deliver Best in Class results
- Health insurance
- Training & development
- Company parties
- Competitive salary
- Dental insurance
Key Responsibilities
- Provide administrative support to project managers and field staff.
- Answer phones, manage customer inquiries, visitor reception and schedule appointments.
- Maintain project files, documentation, and company records.
- Conduct customer follow-up and quality assurance calls.
- Track customer satisfaction and address concerns as needed.
- Assist with invoicing, data entry, and general office administration.
- Coordinate communication between customers, technicians, subcontractors, and insurance partners.
- Maintain the office in a clean, organized, and tidy condition. Ensure workspaces, common areas, and office supplies are properly maintained and organized.
- Previous office administration or customer service experience.
- Strong organizational, communication, and problem-solving skills.
- Comfortable working with data, metrics, and performance reporting.
- Proficiency with Microsoft Office and computer-based systems.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in restoration, construction, or insurance is considered an asset.
- Experience with RMS, Xactimate, Encircle, QuickBooks Online, or similar software is an asset
- $22-25/hour depending on experience
- Attractive Benefits package
- Supportive team environment
- Opportunities for professional growth and advancement
Compensation: $22.00 - $25.00 per hour
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission
To provide opportunities for great people to deliver Best in Class results
More about this job
Responsibilities
Provide administrative support to project managers and field staff, manage calls and appointments, and maintain project files and company records. Coordinate communication among customers, technicians, subcontractors, and insurance partners, while assisting with invoicing, customer follow-up, and office upkeep.
Requirements
Previous office administration or customer service experience is requested, along with strong organizational, communication, and problem-solving skills. Candidates should be comfortable with data and performance reporting, proficient with Microsoft Office and computer systems, and able to manage competing priorities; restoration, construction, insurance, and listed industry software experience are assets.
Skills
- Office Administration
- Customer Service
- Organization
- Communication
- Problem-Solving
- Data Entry
- Invoicing
- Customer Follow-Up
- Quality Assurance
- Performance Reporting
- Microsoft Office
- Appointment Scheduling
- Records Management
- Multitasking
- Interdepartmental Coordination
Benefits
- Health Insurance
- Training And Development
- Company Parties
- Dental Insurance
- Attractive Benefits Package
- Supportive Team Environment
- Professional Growth And Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Construction
- Finance & Accounting
Keywords
- Office Administration
- Customer Service
- Project Files
- Records Management
- Appointment Scheduling
- Customer Inquiries
- Customer Follow-Up
- Quality Assurance Calls
- Customer Satisfaction
- Invoicing
- Data Entry
- Performance Reporting
- Microsoft Office
- Restoration
- Construction
- Insurance
- RMS
- Xactimate
- Encircle
- QuickBooks Online
- Subcontractor Coordination
- Technician Coordination
- Administrative Support
- Office Operations