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IKEA

Food Team Leader

AB, Canada
Edmonton, AB, Canada

The starting rate/ salary for this position ranges from 53000 CAD to 62000 CAD and will be based on relevant work experience. · Full-time

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Job details

Pay: The starting rate/ salary for this position ranges from 53000 CAD to 62000 CAD and will be based on relevant work experience.
Job type: Full-time
Apply by: May 1, 2027
Experience: Minimum 3 years of related experience
Posting language: English
Posted: Oct 8, 2026

Original job description

WHAT YOU'LL NEED TO HAVE
• Minimum 3 years of related experience
• Proven experience in a food service or hospitality environment

A DAY IN YOUR LIFE WITH US
• Ensure that every customer has a consistent and excellent food experience by supporting, challenging and coaching the co-workers in enhancing the customer experience.
• Ensure that the appropriate processes are followed and actions are taken daily to secure food safety and compliance, operational standards and maximise profitability.
• Implement sales support tools, guides, and coordinate the work of the team to optimise commerciality and maximise sales opportunities.
• Act upon customer feedback, recognising good customer service and taking appropriate action to avoid repeated issues.
• Build the competence of the team through regular coaching, support and encouragement.
• Highly hands-on leadership role requiring supervisors to support operations as needed, including:
• Bussing tables
• Cash handling
• Working in the dish room
• Supervising staff while actively assisting the team

ABOUT THIS WORK AREA
Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Food Team Leader

The starting rate/ salary for this position ranges from 53000 CAD to 62000 CAD and will be based on relevant work experience.

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More about this job

Responsibilities

Lead and coach the food service team to deliver a consistent, excellent customer experience while maintaining food safety, compliance, and operational standards. Coordinate daily team activities and sales support, respond to customer feedback, and actively assist with restaurant operations as needed.

Requirements

Requires a minimum of three years of related experience and proven experience in a food service or hospitality environment. The role calls for hands-on leadership, team coaching, customer service, and the ability to support daily restaurant operations.

Skills

Food Service
Hospitality
Team Leadership
Coaching
Customer Experience
Food Safety
Regulatory Compliance
Operational Standards
Profitability
Sales Support
Sales Optimization
Customer Feedback
Cash Handling
Restaurant Operations
Staff Supervision

Benefits

Wellness Days
Extended Health Coverage
Dental Coverage
Vision Coverage
RRSP With Employer Matching
Annual Bonus Incentive Plan
Flexible Spending Account
Life Insurance
Merchandise Discounts
Restaurant Discounts
Free Drinks
Healthy Meal Options
Parental Leave
Bereavement Leave
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Food Service
Hospitality
Food Safety
Compliance
Customer Experience
Customer Service
Team Leadership
Coaching
Staff Supervision
Operational Standards
Profitability
Sales Support
Sales Opportunities
Customer Feedback
Cash Handling
Table Bussing
Dish Room Operations
Restaurant Operations
Swedish Food Market
Food and Beverage

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