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Added 13 mins ago
GT
QA Specialist
GeoSpectrum Technologies Inc.
Dartmouth, NS
- Other
…and for delivering reliable, customized solutions that exceed customer expectations. Over three decades, our core values have shaped a supportive and creative environment that emphasizes…
Added 13 mins ago
I
Director of Operations (Relocation Opportunity)
IntouchCX
BC · British Columbia, Canada
- Full-time
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul,…
Added 13 mins ago
I
Director of Operations (Relocation Opportunity)
IntouchCX
SK · Saskatchewan, Canada
- Full-time
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul,…
Added 13 mins ago
I
Director of Operations (Relocation Opportunity)
IntouchCX
AB · Edmonton, AB
- Full-time
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul,…
Added 14 mins ago
TT
Specialist-Sales Store
trane technologies
Laval, QC
- Full-time
Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales.
Added 29 mins ago
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Lead Quality Assurance Developer
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 29 mins ago
T
Associé, Expérience client
TD
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
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Lead Quality Assurance Developer
OpenText
Mississauga, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 29 mins ago
L
5738 - 3rd Key
Lids
Brampton, ON
- $18.45 USD / hour
- Part-time
…stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject…
Added 29 mins ago
OH
Analyst, Application Support
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Identifies opportunities to improve Application Support processes, team knowledge, efficiency, and the overall customer experience.
Added 29 mins ago
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Lead Quality Assurance Developer
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Richmond Hill, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 29 mins ago
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Lead AI Developer (AI-Powered Applications)
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 43 mins ago
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Parts Counterperson
INLAND KENWORTH US INC
Edmonton, AB
- Full-time
Provide exceptional customer service to maximum customer satisfaction
Added 43 mins ago
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Parts Counterperson
INLAND KENWORTH US INC
Leduc, AB
- Full-time
Provide exceptional customer service to maximum customer satisfaction
Added 43 mins ago
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Team Lead, AWS Infrastructure/FinOps
Croesus
Montreal, QC · Laval, QC
- Full-time
Collaborate effectively with other teams to solve issues and enhance customer experience.
Added 43 mins ago
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Technical Lead, Innovation
Croesus
Montreal, QC · Laval, QC
- Full-time
Croesus’s mission is to provide a superior experience to its clients, users, partners, and employees and to positively impact the community. With more than 200 employees in its Montréal,…
Added 57 mins ago
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Structural Engineer P.Eng
Engineering Search Firm Inc.
Goderich, ON
- Full-time
Our client, a leader in the manufacturing and engineering world is looking for an experienced Professional Engineer to play a key role in the design, analysis, approval and continuous…
Added 57 mins ago
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Sales Support Coordinator
Rexel Canada
Mississauga, ON
- $65,000 CAD / year
- Full-time
3-5 years of experience in electrical distribution, sales support, customer service, administrative or related roles.
Added 57 mins ago
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Forklift Operator
AGI - Ag Growth International
Winnipeg, MB
- Full-time
Company Description AGI – Ag Growth International builds the world’s food infrastructure as a global leader in planning, engineering, and manufacturing full equipment solutions across…
Added 59 mins ago
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Account Manager, Small Business
TD
Delta, BC
- Full-time
…Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and achieve target results. In addition, you…
Added 59 mins ago
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Customer Experience Associate - Tigrinya Language Skills an Asset
TD
Burnaby, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 59 mins ago
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Customer Experience Associate
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 59 mins ago
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Senior Director Software Engineer
Broadridge
Markham, ON
- Full-time
…true self to work. We are seeking an experienced Technology Leader to drive the evolution of our technology and ensure the successful delivery of a modern, scalable, and agile platform that…
Added 1 hour ago
Customer Account Representative Trainee
Bunge
Sexsmith, AB
Minimum two (2) years of related experience, including customer service and grain receiving and grading.
Added 1 hour ago
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Operations Manager-metal fabrication
Technifite
AB · Greater Edmonton Metropolitan Area
- Full-time
This is a unique opportunity for a hands-on, commercially minded manufacturing leader who understands the realities of the shop floor but can also think strategically about people, systems,…

Closed listing

IKEA

Fulfilment Operations Team Leader

Hamilton, ON, Canada

The starting rate/ salary for this position ranges from 62710 CAD to 78387 CAD and will be based on relevant work experience. · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The starting rate/ salary for this position ranges from 62710 CAD to 78387 CAD and will be based on relevant work experience.
Job type: Full-time
Closing date: Mar 24, 2027
Experience: 3–5 years of leadership experience in a high-volume fulfilment, distribution centre, e-commerce, or warehouse environment.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

WHAT YOU'LL NEED TO HAVE
• A University degree in Business, Logistics, Supply Chain Management, or equivalent experience in omnichannel fulfilment, distribution, or warehouse operations.
• 3–5 years of leadership experience in a high-volume fulfilment, distribution centre, e-commerce, or warehouse environment.
• Strong customer-focused mindset with the ability to balance efficiency, quality, cost, and service levels to achieve operational goals and KPIs.
• Proven ability to lead, coach, and develop diverse co-workers, fostering an inclusive, collaborative, and high-performing team aligned with IKEA values.
• Strong analytical, organizational, and problem-solving skills, with a passion for continuous improvement and delivering a seamless omnichannel customer experience.

A DAY IN YOUR LIFE WITH US
• Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness at all times at the lowest possible cost.
• Take direct lead with identifying, recruiting, retaining and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.
• Maintain a clean, organised and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security and the environment.
• Secure effective, qualitative and efficient daily fulfilment operations within the assigned area of responsibility by contributing to goal setting, people, shift and equipment planning, create co-workers' quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyse existing workload to secure daily volume handling and meet seasonal needs.
• Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment.

ABOUT THIS WORK AREA
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Fulfilment Operations Team Leader.

The starting rate/ salary for this position ranges from 62710 CAD to 78387 CAD and will be based on relevant work experience.

About employer

More about this job

Responsibilities

Lead fulfilment operations and co-workers in the assigned area, ensuring goods availability, operational readiness, efficient daily volume handling, and achievement of operational goals. Recruit, develop, and retain a diverse team; maintain a safe and compliant workplace; improve quality and efficiency; and support sustainability initiatives.

Requirements

A university degree in business, logistics, or supply chain management, or equivalent relevant experience, is required. The role calls for 3–5 years of leadership experience in a high-volume fulfilment, distribution, e-commerce, or warehouse environment, along with strong people leadership, analytical, organizational, and problem-solving abilities.

Skills

Fulfilment Operations
Team Leadership
Coaching and Development
Recruitment and Retention
Warehouse Operations
Distribution Operations
Omnichannel Fulfilment
Supply Chain Management
People and Shift Planning
Equipment Planning
Operational Readiness
Goods Availability
KPI Management
Continuous Improvement
Problem-Solving
Health and Safety Compliance

Benefits

Wellness Days
Extended Health, Dental, and Vision Coverage
RRSP with Employer Contribution Matching
Annual Bonus Incentive Plan
Flexible Spending Account
Life Insurance
Merchandise and Restaurant Discounts
Free Drinks and Healthy Meal Options
Parental Leave
Bereavement Leave
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Fulfilment Operations
Omnichannel Fulfilment
Supply Chain Management
Distribution Centre
Warehouse Operations
E-Commerce
Goods Availability
Operational Readiness
People Planning
Shift Planning
Equipment Planning
Volume Handling
Seasonal Planning
KPI Management
Quality Awareness
Damage Prevention
Continuous Improvement
Customer Experience
Customer Fulfilment Sustainability
Health and Safety
Environmental Compliance
IKEA Code of Conduct
Local Business Plans
Team Development
Succession Planning

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