Original job description
WHAT YOU'LL NEED TO HAVE
- Strong attention to detail with the ability to manage multiple priorities
- Excellent customer service and sales skills
- Ability to quickly identify customer needs and recommend solutions
- Confident, approachable, and strong interpersonal communication skills
- Passion for IKEA products, home furnishing, and sustainability
- Minimum 6 months experience in a high-volume sales or customer service environment
- Comfortable working in a physically demanding, fast-paced environment (including lifting upto 23kg)
- Flexibility to work Saturday, Sunday, Monday, and Friday shifts
A DAY IN YOUR LIFE WITH US
- Engage customers and provide expert advice on kitchen solutions, with a focus on compact kitchen selling
- Support and process inbound kitchen orders accurately and efficiently
- Actively approach customers, assess needs, and recommend suitable products and services
- Maintain strong knowledge of products, services, delivery options, and promotions
- Ensure the sales area is well-stocked, organized, attractively merchandised, and correctly priced
- Contribute to team and store sales targets
- Support daily operations, including physically handling products and maintaining store readiness
- Complete an initial 3-month warehouse onboarding period and transition to kitchen planning and sales
- Collaborate with team members and provide support as needed
ABOUT THIS WORK AREA
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen¬sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Kitchen Sales co-worker
The starting rate/ salary for this position is 22.76 CAD
More about this job
Responsibilities
Advise customers on kitchen solutions, especially compact kitchens, and accurately process inbound kitchen orders. Maintain an organized, stocked, attractively merchandised sales area while supporting store operations and sales targets.
Requirements
Requires at least six months of experience in a high-volume sales or customer service environment, strong customer service and sales abilities, and effective communication and prioritization skills. Candidates must be comfortable with physically demanding work, including lifting up to 23 kg, and available for Saturday, Sunday, Monday, and Friday shifts.
Skills
- Attention To Detail
- Multitasking
- Customer Service
- Sales
- Needs Assessment
- Product Recommendations
- Interpersonal Communication
- Kitchen Solutions
- Order Processing
- Product Knowledge
- Merchandising
- Inventory Organization
- Pricing Accuracy
- Teamwork
- Physical Stamina
- Time Flexibility
Benefits
- Wellness Days
- Extended Health Coverage
- Dental Coverage
- Vision Coverage
- RRSP With Employer Matching
- Annual Bonus Incentive Plan
- Flexible Spending Account
- Life Insurance
- Merchandise Discounts
- Restaurant Discounts
- Free Drinks
- Healthy Meal Options
- Parental Leave
- Bereavement Leave
- Employee Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Retail
- Customer Service & Support
- Logistics
- Environmental & Sustainability
Keywords
- Kitchen Sales
- Compact Kitchens
- Kitchen Planning
- Customer Service
- Sales
- Order Fulfilment
- Inbound Orders
- Product Recommendations
- Home Furnishing
- Sustainability
- Product Knowledge
- Delivery Options
- Promotions
- Merchandising
- Pricing
- Sales Targets
- Warehouse Onboarding
- Store Operations
- Physical Product Handling
- High-Volume Retail
