Jobs in Canada

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Added 2 mins ago
J
Gestionnaire des installations / Facility Manager
JLL
Dorval, QC · Montreal, QC · CAN-CLIENT Montreal-Pharmascience - Royalmount (RMT)
- Full-time
Élaborer et gérer de façon proactive les relations avec le client assurant l'exécution des niveaux de service attendus
Added 2 mins ago
CH
Senior Data Warehouse Developer
Calgary Homeless Foundation
Calgary, AB
- Full-time
…Working in alignment with governments and collaboratively with service providers and community partners, we help translate complex system needs into coordinated, efficient ground-level…
Added 2 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Brandon, MB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 17 mins ago
C
Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
As our Junior Specialist, Real Estate Transactions, you provide core operational, analytical and administrative support to the Real Estate Transactions team. Operating with a high degree of…
Added 17 mins ago
F
Salesforce Technical Lead
Finning
Surrey, BC
- Full-time
Reporting to the Software Delivery Manager, the Salesforce Technical Lead is responsible for leading a Salesforce delivery team in the design, development, testing, and release of scalable…
Added 17 mins ago
MH
New Home Technician - Warranty
Mattamy Homes
Canada
- Full-time
…Experience. The New Home Technician, Warranty completes warranty service repairs for…
Added 32 mins ago
SC
Financial Advisor/ Senior Financial Advisor - Oakridge Branch
Servus Credit Union
AB · Calgary, AB
- Full-time
Reporting to the Branch Manager, your primary objective is to bring our noble purpose to life by developing long term relationships with members, building trust, and delivering customized…
Added 32 mins ago
Senior Full Stack Developer - UGH - FT Support
Humber College
Toronto, ON
…with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the…
Added 32 mins ago
TI
Containerization Security Engineer
Themesoft Inc.
Toronto, ON
- Contract
Experience implementing Kubernetes technologies such as Network Policies, Service Mesh, Certificate Manager, Ingress Controllers
Added 32 mins ago
A
Project Manager/Leader - Senior
Akkodis
Toronto, ON
- Contract
…organizational requirements and at the discretion of the Hiring…
Added 32 mins ago
CH
Senior Data Warehouse Developer
Calgary Homeless Foundation
Calgary, AB
- Full-time
…Working in alignment with governments and collaboratively with service providers and community partners, we help translate complex system needs into coordinated, efficient ground-level…
Added 47 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 47 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Quispamsis, NB
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 47 mins ago
In Store Bakery - Clerk Department Second Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
New Glasgow, NS
Provide customers with friendly and professional service. Fulfill duties for all areas of the Bakery Department. Supervise the Bakery Department and staff in the absence of the Bakery…
Added 47 mins ago
T
Executive Assistant I
TD
Toronto, ON
- Full-time
Provide support while ensuring quality service and professionalism at every interaction
Added 47 mins ago
T
TD Insurance, Counsel I
TD
Toronto, ON
- Full-time
Strong interpersonal and client service skills, professional and positive demeanor.
Added 47 mins ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Concord, ON
- Part-time
…face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and…
Added 47 mins ago
Seasonal Associate - Famous Footwear
Caleres
Ottawa, ON · KANATA, ON
…face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and…
Added 1 hour ago
M
Senior Manager, Commercial Management – Ontario Line
Metrolinx
Canada
- Full-time
Our Rapid Transit Commercial Management Office is looking for a Senior Manager, Commercial Management to support Elevated guideway Stations (EGS) Ontario Line subway project. You will lead…
Added 1 hour ago
W
(CAN) Cashier
Walmart
Markham, ON
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
W
Pharmacy Assistant
Walmart
Ottawa, ON
- Part-time
…They are a key member in the delivery of superior customer…
Added 1 hour ago
B
Associate or Vice President, Global Markets
BMO
Montreal, QC · HO
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 1 hour ago
W
(CAN) Caissier
Walmart
Sept-Îles, QC
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
DH
Violin Teacher, PT
Dixon Hall
Toronto, ON
- Part-time
Reporting to the Manager, Music School, the Violin/Viola Teacher is responsible for providing music education to children and youth primarily from the Regent Park, Moss Park and South…
Added 1 hour ago
I
Retail Operations Manager
IKEA
Toronto, ON
- Full-time
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

IKEA

Retail Operations Manager

Toronto, ON, Canada

The starting rate/ salary for this position is 62710 CAD · Full-time

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Job details

Pay: The starting rate/ salary for this position is 62710 CAD
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

WHAT YOU'LL NEED TO HAVE
- Minimum 3 years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, with proven experience leading, coaching, developing, and managing team performance.
- Strong understanding of retail operations, commerciality, and delivering an exceptional customer shopping experience.
- Knowledge of furniture, home furnishing products, product quality standards, and sustainability principles.
- Demonstrated ability to balance multiple priorities and adapt quickly in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills, with experience identifying opportunities to improve processes and business performance.
- Proven ability to develop and execute action plans that drive operational excellence and business results.
- Cost-conscious mindset with a focus on efficiency, productivity, and continuous improvement.
- Experience collaborating across multiple business functions to achieve common goals.
- Passion for leading people, developing talent, and fostering a high-performing team culture.

A DAY IN YOUR LIFE WITH US
- Lead, coach, and inspire co-workers to deliver an outstanding customer experience and achieve business objectives.
- Ensure the department is fully stocked, commercially attractive, and presented according to IKEA standards.
- Maintain the right level of competent co-workers in the right locations to meet customer and operational needs.
- Share knowledge of the IKEA product range, quality standards, and sustainability initiatives to build team competence and confidence.
- Set, communicate, and follow up on individual and team goals, providing ongoing coaching and development.
- Analyze sales, operational performance, and customer insights to identify opportunities and drive continuous improvement.
- Develop and implement action plans to improve processes, increase efficiency, and optimize business performance.
- Partner with key stakeholders across Sales, Commercial, Logistics, and Customer Experience to ensure seamless operations.
- Continuously review and refine operational processes, identifying opportunities to reduce costs and improve productivity.
- Demonstrate agility by balancing commercial opportunities and operational priorities across multiple areas of the business.
- Foster a culture of accountability, continuous improvement, and collaboration while ensuring a safe and sustainable working environment.

Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Shopkeeper I

The starting rate/ salary for this position is 62710 CAD

Apply About employer

More about this job

Responsibilities

Lead and develop co-workers, manage staffing and performance, and ensure the department is stocked and presented according to IKEA standards while delivering an excellent customer experience. Analyze business and customer performance, implement improvement plans, and collaborate across functions to improve efficiency, productivity, and operational results.

Requirements

Requires at least three years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, including experience leading and developing teams. Candidates should bring strong retail operations knowledge, analytical and problem-solving abilities, adaptability, cost-consciousness, and a commitment to customer experience, sustainability, and continuous improvement.

Skills

Retail Operations
Team Leadership
Coaching and Talent Development
Performance Management
Customer Experience
Merchandising
Commercial Acumen
Furniture and Home Furnishings Knowledge
Product Quality Standards
Sustainability
Analytical Skills
Problem-Solving
Action Planning
Process Improvement
Cost Management
Cross-Functional Collaboration

Benefits

Wellness Days
Extended Health Coverage
Dental Coverage
Vision Coverage
RRSP With Employer Matching
Annual Bonus Incentive Plan
Flexible Spending Account
Life Insurance
Merchandise Discounts
Restaurant Discounts
Free Drinks
Healthy Meal Options
Parental Leave
Bereavement Leave
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Commerciality
Customer Experience
Merchandising
Home Furnishings
Furniture
Product Quality Standards
Sustainability
Team Performance
Coaching
Talent Development
Sales Analysis
Customer Insights
Operational Performance
Action Plans
Operational Excellence
Process Improvement
Cost Efficiency
Productivity
Cross-Functional Collaboration
Sales
Logistics
Workplace Safety

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