Jobs in Canada

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Added 10 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Customer Development - Lead pilot placements with design-partner companies, convert them to paid retained relationships, and build the go-to-market motion
Added 10 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Customer Development - Lead pilot placements with design-partner companies, convert them to paid retained relationships, and build the go-to-market motion
Added 10 mins ago
C
Pharmacy Clerk
Co-op
Vermilion, AB
- Full-time
You have Grade 12 education or equivalent retail and/or customer service experience.
Added 10 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Thornhill, ON
- Full-time
Commitment to providing exceptional customer service
Added 10 mins ago
W
(CAN) Customer Service Manager
Walmart
Kamloops, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 10 mins ago
W
(CAN) Customer Service Manager
Walmart
Cold Lake, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 10 mins ago
JH
Gérant(e) de magasin, gelateria spécialisée - Store Manager - Gelateria
JRoss Hospitality Recruiters
Sherbrooke, QC
- $45,000 to $55,000 CAD / year
- Full-time
An established, growing specialty dessert retailer is seeking a passionate, people-focused Store Manager to lead one of its new locations. This is an exciting opportunity for a retail…
Added 11 mins ago
P
Retail Customer Service Lead
PetSmart
BC · West Vancouver, BC
- Full-time
PetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This…
Added 11 mins ago
CG
Supervisor Full Time
Compass Group Canada
Calgary, AB
- Full-time
Previous supervisory or leadership experience in a food service, hospitality, retail, or customer service environment is preferred.
Added 25 mins ago
IB
Customer Experience Leader / Responsable de l’expérience en magasin
Indigo Books & Music
Edmonton, AB
- $16 to $18 CAD / hour
- Part-time
The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer…
Added 25 mins ago
MS
Assistant Store Manager
Michaels Stores
Saskatoon, SK
- Full-time
…their implementation of our inventory management processes. Lead the operational processes to deliver sales and profits while protecting our assets. Assist in supervising and leading a team…
Added 40 mins ago
LC
Front End Department Manager Full Time Day
Loblaw Companies Limited
Saskatoon, SK
- Full-time
- Exceptional customer service skills with a talent for building customer loyalty
Added 40 mins ago
LC
Natural Foods Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 40 mins ago
LC
Gérant de fruits et légumes
Loblaw Companies Limited
Chambly, QC
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 40 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Windsor, ON
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 40 mins ago
LC
Gérant de service et caisses
Loblaw Companies Limited
Salaberry-de-Valleyfield, QC
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 40 mins ago
Retail Sales Associate
Fire & Flower Inc.
Toronto, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 40 mins ago
Retail Sales Associate
Fire & Flower Inc.
Lethbridge, AB
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 40 mins ago
Pharmacy Manager
Neighbourly Pharmacy
London, ON
Lead, coach, and motivate the pharmacy team to deliver high-quality patient care.
Added 40 mins ago
A
VP, Managing Counsel- ADP Canada
ADP
Toronto, ON · Etobicoke, Ontario
- Full-time
Strong work ethic focused on providing excellent customer service.
Added 40 mins ago
L
Retail Store Manager
Lovisa
Ottawa, ON
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 40 mins ago
MB
Social Media Specialist
Maison Birks
Montreal, QC
- Full-time
Collaborate with the Marketing and Customer Service teams to oversee community management practices, identify emerging issues and ensure appropriate escalation when required.
Added 40 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…with experience in Business to Business(B2B), Software as a Service (B2B SaaS), IT services, or workforce development who understand how to execute outbound prospecting using modern sales…
Added 40 mins ago
L
7724 - Store Manager (H)
Lids
Charlottetown, PE
- $20 to $22 USD / hour
- Full-time
…engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and…
Added 40 mins ago
TH
Head Cashier - Part Time (Carleton Place)
The Home Depot Canada
Carleton Place, ON
- Part-time
…through scheduling and providing first level of escalation for customer…

IKEA

Retail Operations Manager

Toronto, ON, Canada

The starting rate/ salary for this position is 62710 CAD · Full-time

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Job details

Pay: The starting rate/ salary for this position is 62710 CAD
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

WHAT YOU'LL NEED TO HAVE
- Minimum 3 years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, with proven experience leading, coaching, developing, and managing team performance.
- Strong understanding of retail operations, commerciality, and delivering an exceptional customer shopping experience.
- Knowledge of furniture, home furnishing products, product quality standards, and sustainability principles.
- Demonstrated ability to balance multiple priorities and adapt quickly in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills, with experience identifying opportunities to improve processes and business performance.
- Proven ability to develop and execute action plans that drive operational excellence and business results.
- Cost-conscious mindset with a focus on efficiency, productivity, and continuous improvement.
- Experience collaborating across multiple business functions to achieve common goals.
- Passion for leading people, developing talent, and fostering a high-performing team culture.

A DAY IN YOUR LIFE WITH US
- Lead, coach, and inspire co-workers to deliver an outstanding customer experience and achieve business objectives.
- Ensure the department is fully stocked, commercially attractive, and presented according to IKEA standards.
- Maintain the right level of competent co-workers in the right locations to meet customer and operational needs.
- Share knowledge of the IKEA product range, quality standards, and sustainability initiatives to build team competence and confidence.
- Set, communicate, and follow up on individual and team goals, providing ongoing coaching and development.
- Analyze sales, operational performance, and customer insights to identify opportunities and drive continuous improvement.
- Develop and implement action plans to improve processes, increase efficiency, and optimize business performance.
- Partner with key stakeholders across Sales, Commercial, Logistics, and Customer Experience to ensure seamless operations.
- Continuously review and refine operational processes, identifying opportunities to reduce costs and improve productivity.
- Demonstrate agility by balancing commercial opportunities and operational priorities across multiple areas of the business.
- Foster a culture of accountability, continuous improvement, and collaboration while ensuring a safe and sustainable working environment.

Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Shopkeeper I

The starting rate/ salary for this position is 62710 CAD

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More about this job

Responsibilities

Lead and develop co-workers, manage staffing and performance, and ensure the department is stocked and presented according to IKEA standards while delivering an excellent customer experience. Analyze business and customer performance, implement improvement plans, and collaborate across functions to improve efficiency, productivity, and operational results.

Requirements

Requires at least three years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, including experience leading and developing teams. Candidates should bring strong retail operations knowledge, analytical and problem-solving abilities, adaptability, cost-consciousness, and a commitment to customer experience, sustainability, and continuous improvement.

Skills

Retail Operations
Team Leadership
Coaching and Talent Development
Performance Management
Customer Experience
Merchandising
Commercial Acumen
Furniture and Home Furnishings Knowledge
Product Quality Standards
Sustainability
Analytical Skills
Problem-Solving
Action Planning
Process Improvement
Cost Management
Cross-Functional Collaboration

Benefits

Wellness Days
Extended Health Coverage
Dental Coverage
Vision Coverage
RRSP With Employer Matching
Annual Bonus Incentive Plan
Flexible Spending Account
Life Insurance
Merchandise Discounts
Restaurant Discounts
Free Drinks
Healthy Meal Options
Parental Leave
Bereavement Leave
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Commerciality
Customer Experience
Merchandising
Home Furnishings
Furniture
Product Quality Standards
Sustainability
Team Performance
Coaching
Talent Development
Sales Analysis
Customer Insights
Operational Performance
Action Plans
Operational Excellence
Process Improvement
Cost Efficiency
Productivity
Cross-Functional Collaboration
Sales
Logistics
Workplace Safety

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