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Added 1 min ago
OP
building maintenance worker
Ocean Pier Inc
Scoudouc, NB
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 16 mins ago
Site Manager
Fortrex
Mississauga, ON
Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
Added 31 mins ago
CG
General Help/Food Service Worker - Full Time
Compass Group Canada
Tiverton, ON
- Full-time
The Food Service Worker is responsible for providing excellent customer service while assisting with the daily operation of a busy cafeteria. This role includes food preparation, serving…
Added 31 mins ago
CG
Food Service Worker
Compass Group Canada
Nackawic, NB
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 31 mins ago
S
Maintenance Repair Worker 1FT - 6 Month Temporary
SIGA
Lloydminster, SK
- Full-time
…established programs and schedules. Providing a wide variety of support services to other departments, depending on operational needs. Providing expertise and assistance regarding Casino…
Added 31 mins ago
Regional Licensing Officer
Government of Alberta
Red Deer, AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding career opportunities.
Added 31 mins ago
FT
CAC015: Cust Svc Spclst Ground Svcs
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
CUSTOMER SERVICE & BROKERAGE INCLUSIVE SERVICE SUPPORT
Added 31 mins ago
CG
Food Service Worker
Compass Group Canada
Moncton, NB
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 31 mins ago
CG
Food Service Worker
Compass Group Canada
Ottawa, ON · Nepean, ON
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 31 mins ago
S
Operations and Business Manager
SafetyCo
Toronto, ON · Greater Toronto Area, Canada
- Contract
Revenue performance against budget, Gross margin and labour cost management, Worker utilization and unfilled shifts, Overtime and subcontractor cost, Identifying opportunities to improve…
Added 32 mins ago
CG
Food Service Worker Full Time
Compass Group Canada
Alliston, ON
- Full-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 32 mins ago
CG
Food Service Worker
Compass Group Canada
Whitby, ON
- Full-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 46 mins ago
A
Senior Civil Engineer & Deputy Manager - Airport
AtkinsRéalis
Toronto, ON
- Full-time
…assignments, managing workloads, and providing technical guidance and support to team…
Added 46 mins ago
Registered Health Care Assistant
Bayshore
Kelowna, BC
…candidate will be responsible for delivering exceptional care and support to our clients, while ensuring their comfort, safety, and overall…
Added 46 mins ago
TC
Abilities Management Specialist
The Corporation of The City of Victoria
Victoria, BC
- Other
Case management of Worker’s Compensation, early intervention, long term disability and short-term illness claims and appropriate follow up with employees; includes immediate triage of…
Added 1 hour ago
Impact North Shore - Career Fair
Kandor
North Vancouver, BC
…alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people.…
Added 1 hour ago
Front of House - Server
Northland Properties
Halifax, NS
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 1 hour ago
NP
Reservations Manager - Full Time
Northland Properties
Halifax, NS
- Full-time
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 1 hour ago
DH
Home Support Worker, Relief
Dixon Hall
Toronto, ON
- Temporary
Reporting to the Manager, Assisted Living and Home Support Programs, the Home Support Worker (HSW) assists residents who are frail or ill to complete activities of daily living. The HSW…
Added 1 hour ago
F
Salesforce Technical Lead
Finning
Surrey, BC
- Full-time
Support recruitment activities including candidate assessment, interviewing, hiring, onboarding, and succession planning.
Added 1 hour ago
TT
GTM (Go-To-Market) Manager
Tundra Technical Solutions
Regina, SK · Greater Regina Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
Develop and maintain relationships with key business contacts, strategic partners, and industry associations to support growth of the Tundra brand in a way that positively promotes the…
Added 1 hour ago
MD
General Maintenance Worker
Minnesota Direct Care and Treatment
Grand Rapids, MB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 2 hours ago
VH
Home Support Worker- Scarborough
VHA Home HealthCare
Toronto, ON · Soudan Office
- Full-time
VHA's Home Support Worker is responsible for providing practical household assistance, socialization, and emotional support to diverse client groups, including adults and children, to…
Added 2 hours ago
CA
Financial Analyst
Centurion Asset Management Inc.
Toronto, ON
- Full-time
…multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change,…
Added 2 hours ago
I
Retail Operations Manager
IKEA
Toronto, ON
- Full-time
- Strong analytical and problem-solving skills, with experience identifying opportunities to improve processes and business performance.

IKEA

Retail Operations Manager

Toronto, ON, Canada

The starting rate/ salary for this position is 62710 CAD · Full-time

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Job details

Pay: The starting rate/ salary for this position is 62710 CAD
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

WHAT YOU'LL NEED TO HAVE
- Minimum 3 years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, with proven experience leading, coaching, developing, and managing team performance.
- Strong understanding of retail operations, commerciality, and delivering an exceptional customer shopping experience.
- Knowledge of furniture, home furnishing products, product quality standards, and sustainability principles.
- Demonstrated ability to balance multiple priorities and adapt quickly in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills, with experience identifying opportunities to improve processes and business performance.
- Proven ability to develop and execute action plans that drive operational excellence and business results.
- Cost-conscious mindset with a focus on efficiency, productivity, and continuous improvement.
- Experience collaborating across multiple business functions to achieve common goals.
- Passion for leading people, developing talent, and fostering a high-performing team culture.

A DAY IN YOUR LIFE WITH US
- Lead, coach, and inspire co-workers to deliver an outstanding customer experience and achieve business objectives.
- Ensure the department is fully stocked, commercially attractive, and presented according to IKEA standards.
- Maintain the right level of competent co-workers in the right locations to meet customer and operational needs.
- Share knowledge of the IKEA product range, quality standards, and sustainability initiatives to build team competence and confidence.
- Set, communicate, and follow up on individual and team goals, providing ongoing coaching and development.
- Analyze sales, operational performance, and customer insights to identify opportunities and drive continuous improvement.
- Develop and implement action plans to improve processes, increase efficiency, and optimize business performance.
- Partner with key stakeholders across Sales, Commercial, Logistics, and Customer Experience to ensure seamless operations.
- Continuously review and refine operational processes, identifying opportunities to reduce costs and improve productivity.
- Demonstrate agility by balancing commercial opportunities and operational priorities across multiple areas of the business.
- Foster a culture of accountability, continuous improvement, and collaboration while ensuring a safe and sustainable working environment.

Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Shopkeeper I

The starting rate/ salary for this position is 62710 CAD

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More about this job

Responsibilities

Lead and develop co-workers, manage staffing and performance, and ensure the department is stocked and presented according to IKEA standards while delivering an excellent customer experience. Analyze business and customer performance, implement improvement plans, and collaborate across functions to improve efficiency, productivity, and operational results.

Requirements

Requires at least three years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, including experience leading and developing teams. Candidates should bring strong retail operations knowledge, analytical and problem-solving abilities, adaptability, cost-consciousness, and a commitment to customer experience, sustainability, and continuous improvement.

Skills

Retail Operations
Team Leadership
Coaching and Talent Development
Performance Management
Customer Experience
Merchandising
Commercial Acumen
Furniture and Home Furnishings Knowledge
Product Quality Standards
Sustainability
Analytical Skills
Problem-Solving
Action Planning
Process Improvement
Cost Management
Cross-Functional Collaboration

Benefits

Wellness Days
Extended Health Coverage
Dental Coverage
Vision Coverage
RRSP With Employer Matching
Annual Bonus Incentive Plan
Flexible Spending Account
Life Insurance
Merchandise Discounts
Restaurant Discounts
Free Drinks
Healthy Meal Options
Parental Leave
Bereavement Leave
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Commerciality
Customer Experience
Merchandising
Home Furnishings
Furniture
Product Quality Standards
Sustainability
Team Performance
Coaching
Talent Development
Sales Analysis
Customer Insights
Operational Performance
Action Plans
Operational Excellence
Process Improvement
Cost Efficiency
Productivity
Cross-Functional Collaboration
Sales
Logistics
Workplace Safety

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