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Added 9 mins ago
TB
Senior Retail Sales Associate
Tailored Brands
St. John's, NL
- Full-time
· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 9 mins ago
W
Manager, Project Controls
Worley
Markham, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 9 mins ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
As a Project Information Manager, you will lead the planning, implementation, integration, and ongoing management of information systems across complex capital projects. Working as an…
Added 9 mins ago
W
Manager, Supply Chain
Worley
Calgary, AB · Edmonton, AB
- Full-time
· Plan, develop, coordinate and lead the team of supply chain personnel required to support all supply chain functions on the project.
Added 9 mins ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
The Markets & Securities Services Operations Technology team is dedicated to supporting Markets & Securities Services by working in partnership with business leaders who rely on us for…
Added 9 mins ago
CH
Production Assembler - Pre-wired
Cardinal Health
Gananoque, ON · Canada-Gananoque
- Full-time
We are looking for positive and team-oriented individuals to join our Gananoque manufacturing center to support the production department. Join our pre-wired team to make an impact by…
Added 9 mins ago
V
Lead Ground Control Engineer
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
As a Lead Ground Control Engineer, you will support the execution of the Ground Control Program and Seismic Risk Management Plans at Vale’s Mine. This role oversees all aspects of ground…
Added 39 mins ago
BE
Product Manager – Tech Accessories & Hardware
Blu Element
Montreal, QC
- Full-time
At Blu Element, the Product Manager is the driving force behind our hardware and accessory roadmap. While our Product Lead shapes the portfolio vision and high-level strategy, you will be…
Added 39 mins ago
AI
Lead Consultant
Atlantis IT Group
Canada
- Contract
Influence the Bank's strategic orientation by implementing technological solutions that optimize the quality of services and operations.
Added 39 mins ago
Retail Temporary Sales Associate , Sandro, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
…innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a…
Added 54 mins ago
EC
Vice President, Enterprise Services
ethree Consulting
St. John's, NL
- Full-time
…ensure improvements are effectively integrated into ongoing operations. This is a long term temporary position, anticipated to span several years while WorkplaceNL advances its…
Added 54 mins ago
Assistant Manager, Reconciliation Operations (GWO)
Scotiabank
Toronto, ON
The Assistant Manager, in Reconciliation Operations is responsible for providing support to a team of subject matter experts in supporting the Branch and units within Global Operations in…
Added 54 mins ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Grande Prairie, AB
- Full-time
…cultivating new ones. We prioritize the thorough training of all team members in every aspect of our back-of-house operations. This collaborative approach ensures mutual support and…
Added 1 hour ago
HI
Change Analyst
HRbrain Inc.
Toronto, ON
- Full-time
Project: The team is supporting a large-scale, multi‑year payroll modernization initiative (ECP), running through July 2027. This project is a top priority for HR leadership, designed to…
Added 1 hour ago
F
Responsable de projets - Expériences Fever Originals
Fever
Montreal, QC
- Full-time
…travailleras avec tous les départements de Fever, du Marketing aux…
Added 1 hour ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…Operator. This is a critical role, managing the day-to-day operations, maintenance, and optimization of the electrical and mechanical infrastructure supporting our clients mission-critical…
Added 1 hour ago
US
Seasonal Personal Vehicle Driver
UPS Supply Chain Solutions
Winnipeg, MB · CA - WINNIPEG CENTER (MBWIN)
- Part-time
Become part of a dedicated team at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 1 hour ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
…customers, operate efficiently, manage risk, and drive growth. The team partners closely with business leaders, product owners, architects, engineers, operations teams, and enterprise…
Added 1 hour ago
HI
Project Coordinator
HUB International
Vancouver, BC · Toronto, ON
- Full-time
…many strategic initiatives. Working closely with the Director, Operations and the entire operations team, this individual will work with Canadian EB leadership on a diverse range of…
Added 1 hour ago
V
Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
…organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously…
Added 1 hour ago
VC
Relational Security Officer
Vancouver Coastal Health
Vancouver, BC
- $31.19 CAD / hour
- Part-time
Come work as a Relational Security Officer with Vancouver Coastal Health (VCH) on the Protection Services team at Vancouver General Hospital! Apply now to join the team!
Added 1 hour ago
D
Sous Chef
Dexterra
Mississauga, ON
- $21 to $24 CAD / hour
- Full-time
…performs the administrative and financial duties for the catering team such as ordering and resolving discrepancies with suppliers and customers, creation, and adherence to budgets for all…
Added 1 hour ago
TM
Manager, MGA & Program Operations
Tokio Marine Canada Ltd.
Toronto, ON
- Full-time
Join Tokio Marine Canada as we expand our delegated authority and program business across Canada. Reporting to the AVP, Operations, you will help strengthen how we onboard, oversee, and…
Added 1 hour ago
JS
Retail Operations & Planning
Jaybird Studios
Vancouver, BC
- Part-time
Joining our team means helping create the kind of experience people look forward to all day. We care about how guests feel in the room, how we support each other, and how we show up every…
Added 1 hour ago
AC
AVP IT Delivery
Aviva Canada
Markham, ON
- Full-time
We are looking for a highly motivated AVP, IT Delivery Lead who possesses both business and technical savvy. The selected candidate will support the team and work to achieve results within…

IKEA

Retail Operations Manager

Toronto, ON, Canada

The starting rate/ salary for this position is 62710 CAD · Full-time

Apply About employer

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Job details

Pay: The starting rate/ salary for this position is 62710 CAD
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

WHAT YOU'LL NEED TO HAVE
- Minimum 3 years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, with proven experience leading, coaching, developing, and managing team performance.
- Strong understanding of retail operations, commerciality, and delivering an exceptional customer shopping experience.
- Knowledge of furniture, home furnishing products, product quality standards, and sustainability principles.
- Demonstrated ability to balance multiple priorities and adapt quickly in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills, with experience identifying opportunities to improve processes and business performance.
- Proven ability to develop and execute action plans that drive operational excellence and business results.
- Cost-conscious mindset with a focus on efficiency, productivity, and continuous improvement.
- Experience collaborating across multiple business functions to achieve common goals.
- Passion for leading people, developing talent, and fostering a high-performing team culture.

A DAY IN YOUR LIFE WITH US
- Lead, coach, and inspire co-workers to deliver an outstanding customer experience and achieve business objectives.
- Ensure the department is fully stocked, commercially attractive, and presented according to IKEA standards.
- Maintain the right level of competent co-workers in the right locations to meet customer and operational needs.
- Share knowledge of the IKEA product range, quality standards, and sustainability initiatives to build team competence and confidence.
- Set, communicate, and follow up on individual and team goals, providing ongoing coaching and development.
- Analyze sales, operational performance, and customer insights to identify opportunities and drive continuous improvement.
- Develop and implement action plans to improve processes, increase efficiency, and optimize business performance.
- Partner with key stakeholders across Sales, Commercial, Logistics, and Customer Experience to ensure seamless operations.
- Continuously review and refine operational processes, identifying opportunities to reduce costs and improve productivity.
- Demonstrate agility by balancing commercial opportunities and operational priorities across multiple areas of the business.
- Foster a culture of accountability, continuous improvement, and collaboration while ensuring a safe and sustainable working environment.

Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Shopkeeper I

The starting rate/ salary for this position is 62710 CAD

Apply About employer

More about this job

Responsibilities

Lead and develop co-workers, manage staffing and performance, and ensure the department is stocked and presented according to IKEA standards while delivering an excellent customer experience. Analyze business and customer performance, implement improvement plans, and collaborate across functions to improve efficiency, productivity, and operational results.

Requirements

Requires at least three years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, including experience leading and developing teams. Candidates should bring strong retail operations knowledge, analytical and problem-solving abilities, adaptability, cost-consciousness, and a commitment to customer experience, sustainability, and continuous improvement.

Skills

Retail Operations
Team Leadership
Coaching and Talent Development
Performance Management
Customer Experience
Merchandising
Commercial Acumen
Furniture and Home Furnishings Knowledge
Product Quality Standards
Sustainability
Analytical Skills
Problem-Solving
Action Planning
Process Improvement
Cost Management
Cross-Functional Collaboration

Benefits

Wellness Days
Extended Health Coverage
Dental Coverage
Vision Coverage
RRSP With Employer Matching
Annual Bonus Incentive Plan
Flexible Spending Account
Life Insurance
Merchandise Discounts
Restaurant Discounts
Free Drinks
Healthy Meal Options
Parental Leave
Bereavement Leave
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Commerciality
Customer Experience
Merchandising
Home Furnishings
Furniture
Product Quality Standards
Sustainability
Team Performance
Coaching
Talent Development
Sales Analysis
Customer Insights
Operational Performance
Action Plans
Operational Excellence
Process Improvement
Cost Efficiency
Productivity
Cross-Functional Collaboration
Sales
Logistics
Workplace Safety

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