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Added 10 days ago
Fulfilment Operations Co-worker
IKEA
Hamilton, ON
Full-time
As a Fulfilment Operations Co-worker, you will be part of a high-performing team responsible for receiving, replenishing, picking, and preparing customer orders with accuracy and…
Added 3 days ago
Fulfilment Operations Co-worker
IKEA
Dartmouth, NS
Part-time
In the IKEA world, this position is officially referred to as Fulfilment Operations Co-worker
Added 1 month ago
Fulfilment Operations Co-worker (Overnights)
IKEA
Ottawa, ON
Part-time
In the IKEA world, this position is officially referred to as Fulfilment Operations Co-worker
Added 4 months ago
Fulfilment Operations Co-worker (Overnights)
IKEA
Richmond, British Columbia
Part-time
In the IKEA world, this position is officially referred to as Fulfilment Operations Co-worker.
Added 11 days ago
Fulfilment Operations Co-worker - Service Execution
IKEA
Calgary, AB
Part-time
In the IKEA world, this position is officially referred to as Fulfilment Operations Co-worker
Added 1 month ago
Fulfilment Operations Co-worker
IKEA
Ottawa, ON
Part-time
In the IKEA world, this position is officially referred to as Fulfilment Operations Co-worker
Added 2 days ago
Fulfilment Operations Manager I
IKEA
Richmond, BC
Full-time
…processes, technologies and ways of working throughout the operations (inbound, replenishment, outbound, services execution), in order to enable an excellent customer and co-worker…
Added 3 days ago
Warehouse Team Leader
IKEA
Toronto, ON · Etobicoke, ON
Full-time
In the IKEA world, this position is officially referred to as Fulfilment Operations Team Leader
Added 28 days ago
Fulfilment Operations Team Leader
IKEA
Edmonton, AB
Full-time
Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness at all times at the lowest possible cost.
Added 3 days ago
Warehouse Co-worker (6-month term)
IKEA
Mississauga, ON
Contract
In the IKEA world, this position is officially referred to as Fulfilment Operations Co-worker.
Added 11 days ago
Early Morning Warehouse Co-worker
IKEA
Coquitlam, BC
Part-time
In the IKEA world, this position is officially referred to as Fulfilment Operations Co-worker

No more jobs.

IKEA

Warehouse Team Leader

Toronto, ON, Canada
Etobicoke, ON, Canada

Pay: The starting rate/ salary for this position is 62720 CAD
Job type: Full-time
Apply by: Mar 16, 2027
Experience: 3+ years of experience in warehouse, logistics, fulfillment, or high-volume retail operations.
Posting language: English
Posted: Sep 17, 2026

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Original job description

WHAT YOU'LL NEED TO HAVE
- 3+ years of experience in warehouse, logistics, fulfillment, or high-volume retail operations.
- Proven leadership experience coaching, developing, and motivating teams to achieve operational goals and deliver strong business results.
- Strong understanding of fulfillment operations, including online order picking, order preparation, quality checks, and customer order execution.
- Experience working in KPI and metrics-driven environments, with the ability to analyze performance, identify opportunities, and drive continuous improvement.
- Demonstrated ability to lead in a fast-paced, physically demanding environment while managing competing priorities and tight deadlines.
- Passion for talent development, including training, coaching, performance management, and succession planning.
- Customer-focused mindset with strong business acumen and a commitment to operational excellence.
- Strong communication and collaboration skills, with the ability to foster an inclusive and high-performing team culture.
- A genuine passion for IKEA values, culture, and leadership principles.

A DAY IN YOUR LIFE WITH US
- Lead, coach, and develop the Fulfillment Operations team to deliver an exceptional customer experience through efficient and accurate order fulfillment.
- Drive operational performance by monitoring KPIs, analyzing metrics, and implementing actions to improve productivity, quality, and customer satisfaction.
- Oversee daily fulfillment operations, ensuring online orders are picked, prepared, and quality-checked in line with service expectations.
- Build a strong talent pipeline through recruitment, onboarding, training, coaching, and development of co-workers.
- Create a high-performing, accountable team culture by providing regular feedback, support, and development opportunities.
- Collaborate with cross-functional partners to secure operational readiness, product availability, and seamless customer fulfillment.
- Ensure a safe, compliant, and efficient working environment while supporting IKEA's sustainability and operational goals.
- Act as a role model for IKEA values and leadership, inspiring teams to deliver results while growing people.

ABOUT THIS WORK AREA
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Fulfilment Operations Team Leader

The starting rate/ salary for this position is 62720 CAD

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop the fulfillment operations team to ensure efficient and accurate order processing while maintaining high service standards. Drive operational performance by monitoring KPIs and implementing strategies to improve productivity, quality, and customer satisfaction.

Requirements

Requires 3+ years of experience in warehouse, logistics, or high-volume retail operations with proven leadership capabilities. Candidates must possess a strong understanding of fulfillment processes and the ability to thrive in a fast-paced, physically demanding environment.

Skills

Warehouse operations
Logistics
Fulfillment
Leadership
Coaching
Team development
KPI analysis
Performance management
Order picking
Quality control
Communication
Collaboration
Operational excellence
Talent development
Problem solving

Benefits

Wellness days
Extended health coverage
Dental coverage
Vision coverage
RRSP with IKEA contribution matching
Annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise discounts
Restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Warehouse
Logistics
Fulfillment
Retail
KPI
Metrics
Team Leadership
Coaching
Order Picking
Quality Checks
Supply Chain
Operational Excellence
Talent Development
Succession Planning
Sustainability
Compliance
Productivity
Customer Experience
Inventory Management

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