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Added 19 hours ago
PG
Senior Business Analyst, Change Management
Peoples Group
Toronto, ON
- Full-time
…initial intake through implementation. The position serves as a central point of coordination between business units and cross-functional stakeholders, ensuring proposed changes are clearly…
Added 22 hours ago
NB
Trading Support Analyst
National Bank of Canada
Montreal, QC
- Full-time
…partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all…
Added 22 hours ago
NB
Chief Functionnal Analyst MCP Client Domain
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the…
Added 22 hours ago
NB
Senior Analyst Custody Invoicing
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Analyst, Custody Invoicing within the Custody Operations team at National Bank Trust means acting as a subject matter expert in custody operations and supporting…
Added 1 day ago
Analyste de test technique II I Technical Test Analyst II
2K Vegas
Montreal, QC
En tant qu’analyste de test technique expérimenté·e au sein de l’équipe d’automatisation Shared Development Services, vous agirez comme contributeur·rice technique clé intégré·e à un studio…
Added 1 day ago
IT Application Analyst (WMS)
Canada Cartage Group of Companies
Mississauga, ON
Provide desk-side assistance and triage issues before they are raised with central/corporate IT.
Added 1 day ago
UO
Technology and Facility Support Specialist, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the…
Added 1 day ago
Research Analyst - Institute for Mental Health Policy Research
CAMH
Toronto, ON
The Centre for Addiction and Mental Health (CAMH) is seeking a Research Analyst in a casual role within in the Institute for Mental Health Policy Research (IMHPR). IMHPR is a key driver in…
Added 1 day ago
JG
Technical Sales Enablement Coordinator
Johnston Group Inc.
Winnipeg, MB
- Full-time
Act as a central liaison among Sales, Marketing, Operations, IT, MGA leadership, business units, and external consultants
Added 1 day ago
C
Digital S/W Engineering Product Lead Analyst, Vice President
Citi
Mississauga, ON
- Full-time
Working knowledge of Data Operating Model practices, Data Governance and Data Compliance & Security laws within large, financial services firms.
Added 1 day ago
NB
Senior Business Management Analyst - Equity Group
National Bank of Canada
Montreal, QC
- Full-time
The Senior Business Management Analyst supports the Equities group, with a focus on ensuring the integrity and accuracy of business intelligence data. The role is responsible for accurate…
Added 2 days ago
A
PMO Analyst
Aplin
AB · Edmonton, AB
- Full-time
Our client, a leader in essential services, is hiring a PMO Analyst to support a busy IT Infrastructure project environment in Edmonton, AB (on site). This role blends governance,…
Added 2 days ago
DW
Maximo Functional Analyst
DP World
Burnaby, BC
- Full-time
The Maximo Functional Analyst provides dedicated functional support for DP World Canada Maximo users, with a primary focus on the Vancouver time zone. The role combines business analysis…
Added 2 days ago
C1
Project Manager, Payments Delivery-(Hybrid)
Central 1
Toronto, ON · Vancouver, BC
- Full-time
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving…
Added 2 days ago
Police Criminal Intelligence Analyst - Junior
The City of Red Deer
Red Deer, AB
Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over…
Added 2 days ago
Financial Solutions Architect
Exchange Technology Services Inc.
Winnipeg, MB
Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including…
Added 2 days ago
HC
PASS 332 - Technical Analyst - Cloud Messaging, Identity and Security
Hamilton-Wentworth Catholic District School Board
ON · Ontario, Canada
- Full-time
…enterprise messaging, identity, access management and cloud services platforms. The position supports automated account provisioning, authentication and access controls, cybersecurity…
Added 2 days ago
LE
Financial Analyst - EN/KR Bilingual - Customer Care & Service - Planning
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including…
Added 2 days ago
NB
Anti Money Laundering Analyst
National Bank of Canada
Montreal, QC
- Full-time
A career as a Financial Crime Analyst in the Financial Crime Management team at National Bank allows you to act as a specialist in preventing and monitoring money laundering and terrorist…
Added 2 days ago
Policy Analyst
Government of Alberta
AB
The Policy Excellence Sector serves as the ministry’s central liaison for strategic policy oversight and development. The Policy Integration and coordination branch works across the…
Added 2 days ago
KH
Financial Analyst
Kensington Health
Toronto, ON
- Full-time
Free, confidential mental health and wellness support services through an Employee Assistance Program (EAP).
Added 2 days ago
IN
Change, Learning & Communications Analyst
IKO North America
Mississauga, ON
- Full-time
Role: Change, Learning & Communications Analyst
Added 2 days ago
KP
Autism Support Assistant (Supported Living) - CUPE P/D
Kerry's Place Autism Services
Brampton, ON
- Part-time
LOCATION: Kerry’s Place Central Region – Brampton/Caledon
Added 2 days ago
RO
Manager, HR Systems
Region of Waterloo
Kitchener, ON
- $114,860.2 to $143,579.8 CAD / year
- Full-time
Supervises a Senior Analyst of HRC Systems, SAP HXM Systems Analyst, and a Workforce Management and SAP HXM Systems Analyst.
Added 3 days ago
BE
Policy Analyst
BC Energy Regulator
Fort St. John, BC
- Full-time
The Policy Analyst (Analyst) plays a key role in supporting the development of the BCER’s regulatory initiatives and supporting best practices in engaging government, stakeholders, First…

IKO North America

Change, Learning & Communications Analyst

Mississauga, ON, Canada

Compensation: $100,000-$115,000 · Full-time

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Job details

Pay: Compensation: $100,000-$115,000
Job type: Full-time
Posting language: English
Posted: Oct 22, 2026

Original job description

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description

Role: Change, Learning & Communications Analyst

Job Summary:

Reporting to the Change, Learning and Communications Senior Manager, IT Planning and Project Services, the successful candidate will be responsible for planning and delivering hands-on organizational change management (OCM), communications, and training for IT-led projects.

Working closely with project managers, business leads, and technical teams, the Change, Learning & Communications Analyst will identify how technology changes affect employees' day-to-day work and help prepare them to adopt new systems and processes.

This role is responsible for developing and executing practical change management deliverables, including stakeholder mapping, change impact assessments, communications, training, and post-implementation adoption support. The successful candidate will take a solutions-oriented approach, adapting plans to address operational challenges while ensuring employee needs, readiness, and experience remain central to project delivery.

This position is based fully onsite at our Mississauga, Ontario office and requires approximately 5% business travel within North America.

Compensation: $100,000-$115,000

Benefits

Health Insurance (includes Virtual Health, and HCSA)
Dental Insurance
Vision Insurance
Life Insurance
Long-term Disability
Short-term Disability
RRSP Match
Paid Vacation
Floating Days
Employee Assistance Program
Employee Engagement Events
Awards and Recognition
Tuition Reimbursement
Service Awards
Employee Perks & Discounts

Job Responsibilities

Partner with project managers, business leads, and technical subject matter experts to understand project scope and identify how technology changes will affect employees, business processes, roles, and ways of working.
Identify and map stakeholders and impacted user groups, documenting their needs, concerns, communication channels, and readiness for change.
Conduct change impact assessments to determine what is changing, who will be affected, and what employees will need to do differently.
Develop and execute integrated change management, communications, and training plans with clearly defined activities, responsibilities, timelines, and deliverables aligned with project milestones.
Represent the end-user perspective in project discussions, identifying adoption risks and recommending practical solutions to support successful implementation.
Identify resistance, readiness gaps, and operational barriers, working with project teams and business leaders to develop and implement solutions.
Monitor employee readiness and adoption through feedback, training participation, and other relevant measures, adjusting change management activities as required.
Support go-live and post-implementation activities to reinforce new processes, encourage adoption, and address outstanding end-user needs.
Develop and deliver clear, audience-specific communications explaining the purpose of changes, their impact on employees, and required actions.
Plan and coordinate communications from organizational leadership through managers and supervisors to frontline employees.
Create communication materials, including leadership messages, manager talking points, FAQs, project updates, intranet content, and launch communications.
Identify and utilize appropriate communication channels to reach employees across office and operational environments, including those with limited access to computers or email.
Gather employee feedback, identify concerns or misunderstandings, and adjust communication strategies and materials accordingly.
Assess training requirements by role, user group, and business process, collaborating with business leads and subject matter experts to identify knowledge and skill gaps.
Develop practical, task-based training materials, including user guides, job aids, demonstrations, presentations, and quick-reference resources.
Coordinate and deliver training sessions, workshops, and system walkthroughs to prepare employees to use new technologies and processes effectively.
Apply instructional design and adult learning principles to develop accessible, relevant, and engaging learning experiences.
Evaluate employee understanding and readiness, collect feedback, and continuously improve training and support materials before and after implementation.
Collaborate with cross-functional teams to resolve project challenges, adapt delivery plans, and maintain progress toward change management objectives.
Perform additional duties as assigned.

Qualifications

Bachelor's degree in Communications, Business Administration, Human Resources, or a related field.
Minimum five years of hands-on experience delivering organizational change management, communications, and training initiatives, including technology implementations or business process changes.
Demonstrated experience managing change initiatives from stakeholder identification and impact assessment through planning, execution, and post-implementation adoption support.
Experience delivering organizational change management in manufacturing, logistics, airport or transit operations, financial institutions, or retail environments, particularly where communications must reach employees from leadership to the frontline; alternatively, strong experience delivering OCM within an IT environment.
Strong planning, organizational, and coordination skills, with the ability to manage multiple project deliverables and meet established deadlines.
Excellent written and verbal communication skills, including the ability to translate complex technical changes into clear, actionable information for business users.
Strong presentation and facilitation skills, with experience delivering training sessions, workshops, and stakeholder communications.
Demonstrated ability to build effective working relationships with leadership, management, technical teams, and frontline employees.
Ability to influence stakeholders without direct authority and advocate for end-user requirements throughout project delivery.
Strong analytical and problem-solving skills, with the ability to identify adoption risks, assess operational challenges, and recommend practical solutions.
A solutions-oriented and adaptable approach, with the ability to respond effectively to changing project priorities and implementation challenges.
Practical experience developing training content and delivering learning activities using appropriate tools, formats, and communication channels.
Experience supporting distributed teams, operational sites, or frontline employees with varying levels of digital access and technical proficiency preferred.
Experience supporting the implementation, adoption, or end-user training of enterprise platforms such as SharePoint, ServiceNow, JD Edwards, Oracle, Microsoft Dynamics 365, Power BI, or Salesforce preferred.
Change management certification, such as Prosci, is considered an asset; demonstrated practical delivery experience is essential.
Ability to travel approximately 5% within North America as required.

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The analyst will plan and deliver organizational change management, communications, and training for IT-led projects. They will work with project teams to assess change impacts, identify stakeholder needs, and support end-user adoption of new systems.

Requirements

Candidates must have a bachelor's degree and at least five years of experience in organizational change management, communications, and training. Strong planning, facilitation, and analytical skills are required to manage project deliverables and support technology implementations.

Skills

Organizational Change Management
Communications
Training Delivery
Stakeholder Mapping
Change Impact Assessment
Instructional Design
Project Management
Facilitation
Problem Solving
Analytical Skills
Technical Writing
Adult Learning Principles
Relationship Building
Strategic Planning
Change Adoption

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-term Disability
Short-term Disability
RRSP Match
Paid Vacation
Floating Days
Employee Assistance Program
Employee Engagement Events
Awards and Recognition
Tuition Reimbursement
Service Awards
Employee Perks & Discounts

Visa sponsorship

Not detected in the job text

Keywords

Organizational Change Management
Communications
Training
IT Projects
Stakeholder Mapping
Change Impact Assessment
Instructional Design
Adult Learning
SharePoint
ServiceNow
JD Edwards
Oracle
Microsoft Dynamics 365
Power BI
Salesforce
Prosci
Manufacturing
Project Management
Business Process
Adoption Support
Facilitation
Strategic Planning
Change Readiness
User Guides
Job Aids

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