Chatbot Developer
- ON, Canada
- Ontario, Canada, Canada
Contract
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Job details
- Job type
- Contract
- Apply by
- Experience
- Experience Required: 6–8 Years
- Posting language
- English
- Posted
Original job description
Job Title: Chatbot Content Developer – Documentation Modernization & AI Enablement
Location: Toronto, ON
Work Arrangement: Hybrid – 1 day onsite per week
Duration: 6 Months contract with high possibility extension
Experience Required: 6–8 Years
Job Summary
We are seeking an experienced Chatbot Content Developer to support documentation modernization and AI enablement initiatives. The ideal candidate will have strong Python or Java scripting and automation experience, along with expertise in Confluence, Markdown, Git-based repositories, and AI-assisted development tools.
Key Responsibilities
Review, analyze, and improve technical documentation used as chatbot knowledge sources.
Convert Confluence content into Markdown and documentation-as-code formats.
Use GitHub Copilot and AI tools to improve documentation quality and structure.
Develop and enhance automation scripts for content conversion and migration.
Maintain documentation in Git and Bitbucket repositories.
Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
Resolve documentation issues related to formatting, links, images, and metadata.
Create standards, templates, and best practices for documentation management.
Required Skills
5+ years of scripting and automation experience using Python (preferred) or Java.
Experience working with Markdown documentation and Git-based repositories.
Experience with Confluence administration, content organization, page structures, and migrations.
Experience with Git, GitHub, Bitbucket, or similar source control platforms.
Experience creating automation scripts and content transformation utilities.
Hands-on experience with GitHub Copilot or AI-assisted development tools.
Understanding of developer documentation and documentation-as-code practices.
Strong written communication and documentation skills.
Desirable Skills
Experience with CI/CD and DevOps concepts.
Exposure to Backstage, TechDocs, or documentation portals.
Experience with GitHub Enterprise.
Experience with Markdown optimization.
More about this job
Responsibilities
Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Develop automation for content conversion and migration, maintain documentation in Git-based repositories, and collaborate with engineering and DevOps teams to establish documentation standards and resolve content issues.
Requirements
Requires 5+ years of scripting and automation experience with Python or Java, plus experience with Markdown, Confluence, and Git-based repositories. Candidates should have hands-on experience with GitHub Copilot or similar AI-assisted development tools, and strong technical writing skills; CI/CD, DevOps, Backstage, TechDocs, and GitHub Enterprise experience are desirable.
Skills
- Python
- Java
- Scripting
- Automation
- Markdown
- Confluence
- Git
- GitHub
- Bitbucket
- GitHub Copilot
- Documentation-As-Code
- Content Migration
- Content Transformation
- Technical Documentation
- CI/CD
- DevOps
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
Keywords
- Chatbot Content Development
- Documentation Modernization
- AI Enablement
- Python
- Java
- Scripting
- Automation
- Confluence
- Markdown
- Git
- GitHub
- Bitbucket
- GitHub Copilot
- AI-Assisted Development
- Documentation-As-Code
- Technical Documentation
- Content Conversion
- Content Migration
- Content Transformation
- Chatbot Knowledge Sources
- CI/CD
- DevOps
- Backstage
- TechDocs
- GitHub Enterprise
- Documentation Portals
- Metadata
- Documentation Standards